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    Mak's pampered pups

    1.0 (1 review)
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    4 years ago

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    All Fur Love - Bald spot down to the skin.

    All Fur Love

    (14 reviews)

    Warning.... Do not take your dog to All Fur Love for grooming in Washington!! I scheduled an…read moreappointment for a hair and nail trim for my small Pomeranian Chihuahua. Today when I showed up I explained I wanted her hair shaped and trimmed and nails done. 2 hours later they called me and said she was ready. When I showed up they had a bandana tied around her neck covering the front. Which I thought was weird because they never have done that before. But my dog seemed happy and I paid for the service and left. When I got home I took off the bandana and noticed they shaved a patch of hair off of her neck and there is a huge chunk of hair missing down to the skin. I immediately knew why they put the bandana on her to cover up their mistake. I called All Fur Love and asked to talk to the groomer. I explained what I found and told her I was very disappointed that they weren't honest with me when I picked her up. They tried to hide it and covered it up without saying anything. The groomer denied making any mistake or trying to cover it up and claimed the dogs hair was like that when she got there! Are you kidding me? It most definitely wasn't. I told her I don't appreciate being lied to and expected a full refund and to talk to the owner. She then claimed to be the owner and refused to admit any wrongdoing. They did eventually refund me for the cost of the appointment, but I am so disappointed in how they handled this! If they were honest when I showed up and said that there was an accident and showed me the damage, I would have been understanding. But to lie and say her hair was like that when she came is just dishonest and shameful. I will not be going back to this business and either should you!

    Update: Not only was my experience at this so-called grooming salon horrible, but they've also…read morecompletely ignored my review--just like they ignored my concerns when they butchered my dog's haircut and sent them home injured. No apology, no accountability, just pure negligence. Since they refuse to acknowledge their incompetence, I have only this to say: I hope they stub their toe. I hope that, as they walk out of the shower, they step directly on a LEGO. And when they finally go to sleep, exhausted from a long day of ruining people's pets, I hope both sides of their pillow are warm. Do yourself a favor: stay far away from this place. Clearly, they don't care about animals, customers, or even their own reputation.

    Petco

    Petco

    (39 reviews)

    Justin at the front register helped me return a bunch of items after they were closed and saved my…read morebutt on Christmas Eve!

    I made an appointment to have my dog groomed by Sierra at petco grooming,…read more We talked with her for quite a long amount of time letting her know the limitations our Dog has, she has a bad back right leg, and can't stand for long on it, she told us that she loves to take dogs with problems because she said she really cares about her customers pets, she said it would be no problem for her to take our dog in for a grooming, so i scheduled an appointment for 2 months down the road, that day was today May 8th 2026, I had my dog there 15 min early just like the appointment card says to she was not there, so i waited for her when Sierra arrived she asked me what i wanted done and i told her she printed out the work order, but then she said she had to go talk to her manager to see if she could groom my dog, after about 15 min she came back and said she couldn't groom my dog because her manager said the dog had to be able to stand the whole time of the grooming and would not let her groom the dog, nothing like that was said when we made the appointment, you can't trust what Sierra says and the Manager should have at least had the Courtesy to come tell me in person, it was very bad CUSTOMER SERVICE or none at all. as you can see with a 1.9 rating poorly managed and staffed store you should go somewhere else or shop on line.

    Mak's pampered pups - groomer - Updated May 2026

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