I had these guys perform a moving service for me on November 7/2024…read more they showed up on time and were enthusiastic in performing their job. when we arrived at the destination and they were unloading the truck they joked about one of my Connor McDavid pictures not making it. during our unpacking and setting up the new place we realized that in fact were missing a Connor McDavid picture. I immediately called and told them. they assured me that everything that went on the truck came off the truck. I advised them to check the truck again. I received a phone call that yes in fact the picture was buried under moving blankets and they had it. it is now November 30 and they still have not returned the picture. most of this conversation is in text so I'm off to the police station to press charge. "DONT TRUST OR USE THIS COMPANY " one star rating because it won't let me post otherwise

From the owner: Family Owned and Operated since 2006. Local Moving, Long Distance Moving, Moving Related Labour,…read morePacking Services. Frequent trips between Alberta and BC. Free in-home estimates.

We were quite happy with the three movers. They were on time, polite, and helpful. Their hourly…read morerate is slightly cheaper then the average moving company. We moved from a condo into a house and it took 4 hrs 45 minutes with an additional stop to a storage location. It could have been 4 hours total but we got detoured with a free sofa that turned out to be awesome and now sits in our main living room! They require you to have your mattresses in covers/bags and they'll rent them to you for $19/each or you can buy them from Canadian Tire for $10 each. My one piece of advice would be for them to sweep/clean their moving trunk regularly. After they left I kept finding small pieces of broken glass which came in from the bottom of their shoes.

College Hunk movers, crew of 3, showed up on time with courteous communication between them and us…read more Very personable and professional sense of humour! The move from a 3 bedroom house in St. Albert to a 3 story condo in Edmonton, we thought would be a nightmare, but with sweat and smiles they wrestled with our furniture without issue all the way upstairs. We would definately use their services in the future and highly recommend (even for junk removal).! Thank you very much!

Very...... Thorough, professional, accurate with quote, above and beyond…read more Kevin and crew did a great job. I highly recommend them. Great company and value for money. I will use them again. You should also.

Very Timely, Courteous and Efficient.... I'll never use anyone else!!!…read moreI had a short notice move; Kevin and Doug came through, extremely kind and personable and reasonably priced.

I can't say enough good things.... I'm convinced that this is the best kept secret in the city…read more My mom didn't have the budget for one of the big guys, especially since most of them have a 3 or 4 hour minimum. I asked for recommendations on facebook and David came very highly recommended. David and Igor showed up right on time and worked incredibly quickly. They were both so kind and really took good care of my moms things. I will absolutely use their service again in the future.

I found David and his company online, I booked with him to move my elderly parents and went over…read morewhat was to be moved and a time. They showed up and moved everything quickly and professionally, they actually beat me to the new place. Put everything into the correct rooms and even helped me put legs on my dads bed. I will totally use this company again and tell others who are looking for movers. Friendly guys.

I do not recommend Eager Beaver Moving & Storage. They are a bunch of bozos as far as I am…read moreconcerned. I am a senior who had a residential move in Feb 2025. Items were supposed to be dropped at two locations; a storage facility for when my senior's apartment would be ready for occupancy and a few other items to an auction house, items that I would not be able to keep once in a smaller space. I had to leave out of province for two months to care for another elderly relative. By the time I returned and viewed the statement from the auction house, I saw that Eager Beavers were a bit too eager and disposed of many wrong items! I am not impressed at all. And to top it off, I was charged an extra $1500. over my initial quote, $1000 of which was spent for 4 guys to sit in a truck while they were stuck in traffic. Furious, does not adequately convey my feelings.

The service received while booking was excellent. Easy, reasonable. Great customer service. The…read moremove itself. Terrible. The guys were nice enough. I hired for three movers, as I lived in a condo and needed one to stay downstairs with the truck at all times. On the day of the move two showed up, surprised and shocked I asked for three. From that moment on, it was not good. They didn't wrap stuff so you can imagine things did not end up in their place, as they were. Scratches, marks and broken items. None reported because they were items that could be replaced as they were deco. Little did I know until much later, there were much bigger issues when putting together rooms. I unpacked slowly because of being busy so didn't realize some of it until a month later. And after the end of it I was just done. It was an extremely hot day so I was feeling for the guys. They sent a third mover an hour after start time. So the two others sat waiting for them and tried to park the truck. As the day wore on which was quoted for 4 hours, they just got slower and slower. Taking one item at a time. Taking forever to come back to the place. More time, bigger bill. I was graceful because of the heat and I'm a relatively chill person. And again, the lead guy was very nice. However, at the end they quoted almost $400+ more dollars than the original quote. On top of starting from the time they arrived versus the time they started. What a joke. Not only did I freak because of course I was including a good tip (at the time I didn't realize about the wrapping of items or that they didn't watch the stuff downstairs while moving). That's right, on top of it all when I came downstairs to leave to go to the new place, a homeless person was going up the street with one of my larger items. To which I had to go and take it back from them, all the while looking at these guys like professionals?! Hmmm. Either way, I ended up losing it talking to the guy in the office for the "quote" variation, the mess up of two guys vs three and the all over experience. I wasn't going to write a review, as I'd rather say nothing than give a bad review. But they had asked me to write one as I'm sure they get some kind of kudos for doing so; but after thinking about it and finding more and more things marked like my brand new desk which I just want to sell now, I thought about the reason I chose them in the first place. Great reviews! Imagine. So I'm not sure if people are like myself and would rather not review if it's bad, I'm not trying to ruin business or reputation. However, had I seen more reviews like mine, my desk and dresser wouldn't be marked up quite a bit, a small Art Deco statue broken, or wasted money on a company I thought would be excellent based on reviews. I have maybe two bad reviews out of a lot. Know when I'm telling you, choose a small business and leave these guys to the "good reviewers." Not a good experience.

Our experience with Upack was great!! From loading in Edmonton Alberta where the staff was so…read morehelpful and accommodating to the delivery of our things in Fernandina Beach Florida where again the service was outstanding. Would recommend this option to anyone doing a cross border move. Hopefully I'll be returning to Canada soon and when I do upack will be my only call for moving my belongings. Great experience and even better staff that helped us through the process!! Thanks for everything!

I had such a positive experience with them! They made everything so easy and were very…read moreaccommodating! I had to do a border crossing from the U.S. Into Canada with all my stuff and they supplied the paper work and everything I needed to know. If you need to use a packing company for long hauls or even short halls! This is the way to go!! It's cheaper then a UHaul and they make it way less work! Keep up the good work all!

We had Harold and Brandon do our move on Saturday July 12th,…read moreThe move was just like it was promised they called before arriving just like promised and were right on time. Both were greatly professional in every way. I would recommend this company for any move very professional and no surprises at the end quote I was given was correct, we have another move coming up in a couple of months when out new place is finished,,will use these guys again in a heartbeat hopefully we can get Harold and Brandon again.

Yesterday, my elderly grandmother experienced the most stressful, chaotic and abusive move in her…read moreentire life. It's important to set the stage here and share some pertinent information: - She was moving from an independent living facility to an assisted living facility. Now, yes, that kind of transition can be difficult for older folks, but the relevance comes in with 3.2 km the amount of stuff that required moving. For month's prior, the great purge occurred, where anything that would not be needed in the new facility was sorted and donated. This left two dressers, a loveseat, a chair, a clock, one end table, small kitchen table with chairs, and a wall unit and 20-25 totes. Everything was packed, all that the movers were contracted to do was wrap and move furniture. - The move was booked with Jason C, on July 12th, with a quote of 3-5 hours (at $159.00 per hour) plus a truck, travel, equipment and basic coverage charge of $159.00. Also a fuel surcharge of 5%. This meant, if it took the full 5 hours it would be $795.00 + 159.00 = $954.00. A $100 deposit was paid in order to book, which would be deducted from the final bill. This quote also specifically says that the rate includes 2 professional movers. (Remember this, it's important!) - The plan, which had been communicated at the time of booking was that there would be two unloading sites, 1 being 3.2 km (7 minutes' drive) from the pick-up site, and 2 being the final destination and 4.9 km (13 minutes) from site 1. The truck, driven by Tom (who was not in uniform) arrived at 9:33 AM (booked to arrive between 9 and 10 AM). Immediately, the swamper/other mover (Jesse) gets right to work, moving the smaller stuff to the truck. He certainly was driven, which was incredibly helpful, because all Tom did was sit on his cell phone and argue with the person on the other end, after he wrapped a dresser and the clock. Frustrated in watching Jesse working his butt off solo, (and knowing that Tom's screw-around time on the phone was just doubling the cost of the move) my dad steps in to move to small items (a grocery cart and a walker) to the truck. Tom tells my mom to tell my dad to stop. Was it for liability purposes? Oh no, he said my dad that him helping was SLOWING HIM DOWN. Slowing him down from what? His uber-important phone conversations?? Finally, the first load is finished in TWO HOURS. Two hours to load 20ish easily stackable totes and 10 pieces of furniture. But of course, it takes that long when only one of the movers is doing their job. They then went to site 1 to unload some of the furniture, which took 25 minutes longer than it should have. It took them 40 minutes to travel 3.2 kilometres on what is typically a 7 minute drive. Upon arrival, Jesse gets out of the vehicle and begins moving the end tables and tried to move the wall unit on his own. Tom has yet to exit the vehicle, instead choosing to perform his very important phone calls, and have a social hour with a neighbour. This frustrated my aunt who was at site 1 to receive the large furniture, because the other mover Jesse, couldn't do it alone, so she told Tom that he needed to start helping Jesse to get it done. That she wasn't paying him to sit on the phone. His response? He was ONLY a driver and couldn't assist. Of course, she gets angry - she paid for TWO movers. She gets in touch with Randy, who is eager to get off the phone with my aunt, to speak to his driver. He wouldn't let her express her concerns whatsoever. Now don't get me wrong, I've worked many, many years in customer service, and I understand the annoyance of Karen's. But my aunt was not one of those, and if Randy had taken the time to at least HEAR the issues, things would have likely been resolved quickly. It's concerning that only the employees word goes. I'm sure he told them he was taking a quick 10-minute break and didn't disclose that he had been on the phone all morning, not doing his job. And I'm sure he didn't tell his boss he informed the customer he was only a driver. She asks to be escalated to Andy who also doesn't provide any customer service or resolution, but it does get Tom out of the vehicle to assist with moving the wall unit to the top of the stairs. Finally, what needed to be unloaded here is done, and the driver and the mover set off to site 2. This should have taken MAYBE 20 minutes, so why did it take them 45 minutes?? Keep in mind, that now, since we are past the 3-hour mark, time is charged in 15-minute increments, so that extra 25 minutes sure counted. They finally arrive at site 2, and shockingly, Tom carries in two things (one in each hand). When he sees my grandmother and mother in the suite the first thing Tom does is approach my mother and grandmother and with a cocky sneer says, "This move is going to take SOOOOOO long now". Dearest gentle reader, I'm sure you can put two and two together and can clearly understand that out of spite, Tom was now informing them that it was going to take eve

We recently moved and used Highland because I used them a few years ago and was pretty happy. This…read moretime, we had 2 households on opposite ends (west & south) of the city to consolidate into another side of the city (east). Calling into the office for quotes was a painless process and we received pricing & a date promptly. They take a $250 deposit per move. *my one point here that I wish was differently was that we could have combined our moves into 1 move, but was told to do it in 2 moves - so that ended up costing us more in the end* The day before the move, we received email confirmation of pick up times etc. My movers were actually about 15 mins early, but that gave them an opportunity to all come in, introduce themselves (Paul, Darren & Roberto) and do a walk around the house/receive instructions. They were all super friendly professional. *Turns out that Paul was the one who did my move a few years ago!* Before they started they laid down runners and mats to not dirty the house. They had blankets and packing supplies ready to ensure my belongings were handled with care. Our other move was the next day with Kenny & Clarence and again, super friendly, super professional. This was in a condo where we had to use an elevator to move things in and out, but they were efficient with loading/unloading the best way to make use of space and time. Highland charges for travel to/from the truck yard and actual time spent moving. They will disassemble and reassemble beds if you want them to. They bring wardrobe boxes and pack up your items hanging in your closets for you (complimentary). They really do everything to make it as stress free for you as possible. They took a lunch before getting to the new house (they don't charge you for those 30 mins) but let you know when they were leaving/coming back. I honestly don't have anything negative to say about the movers - I super appreciated them and how hard they worked all day. Once complete, you pay before they leave and everything was a seamless transaction. I've used them several times now and have also recommended them to others - and we've all been satisfied with the service. I think pricing is comparable to other moving companies. From what I understand Highland's policy is to contract out different teams and they each get assigned one job per day - so your experience may vary depending on who your movers are.

We recently moved from Edmonton to Kelowna. The person who gave us the estimate sounded very…read moreknowledgeable. All questions asked were answered professionally. We asked for 2 quotes: A) we do all the packing and B) they pack for us. But apparently there is a third price, when it is partially pack by the owner PBO, the remains packed by the movers will be charged at A DIFFERENT RATE which we were unaware of. Due to staging and quick completion, we packed most of the furniture and clothing ourselves. We went to Highland to buy some moving boxes. We informed them our plan of doing most of the packing ourselves. But not once were we informed about the different pricing. First day, we had 1 person came over to pack. Second day we had 3-4 people. Just the packing itself took 3 days total. I can not imagine what the packing will be like if we had not already packed 85 percent of the boxes. I would say very poor management on resources allocation. On the actual moving day, either the project director or the sales person was suppose to come. They were there to make sure it is a stress less move for there customer; but neither one showed up nor can I reach the salesperson by phone to ask. For those who had moving experience will know that customer have to pay before the movers will unload your boxes. We paid within a few hours after reviewing the invoice. On the day of delivery, the project director called and alleged the company had miscalculated our bill and we need to pay close to $1000 dollar more. But by then, the movers are already at the door and we need to focus on the movers and direct where to place the boxes. The GM of the company called again immediately in regards to the miscalculated invoice. I said the movers had arrived and it is a very bad time to discuss the revised invoice. Let me call back tomorrow. But the tone of voice indicated the only concern they have is to recover the $1000 mistake they made. We have unpacked all the boxes now and found 2 vases missing plus some either small items. Fortunately, they are not valuable but these items were bought from different parts of world. Certainly, I have poor experience with this company and will definitely not use them again. For anyone planning on moving in the future, make sure you ask the questions below: 1) how many different methods of charging? and how come charging method can change without notifying the customer. 2) how many movers are packing and for moving 3) how they mark the boxes and the system to check them . I found there are grey areas. Good Luck on finding a good moving company! I found this company does not deliver on their promise.