I went here for the first time a few years ago and they assigned me to a very nice woman, Tiffany. I came here after my hair has been foiled, dyed darker, full head bleached, and box dyed. I did not have virgin hair at all. She gave me foils and a toner and BAM! It ended up looking absolutely amazing!! I was so so happy with the results and I had great expectations of this place after that.
Flash forward to yesterday, I came in for a full foil and toner hoping they would save me from previously paying two times for a full foil and toner at a different salon. I just want to be light again! So I come in for my appointment with a very nice woman, she takes her time doing the foils as well, but then she put me under a hair dryer to heat up the foils. This hair dryer is about 2-3 feet away from my hair, there was to fans aimed at me (so obviously it's also going to cool and slow down the process) and she kept me under there for about a half hour - 45 min. She kept checking on them and I could tell they needed more heat/ time, but she rushed me out and told her helpers to take them out.
- Now, if I'm paying for my hair to get done.... I want my hair to BE DONE! Regardless of time -
They took out all the foils and she told her helper to mix together the toner.
Lathered the toner in and had it stay in for maybe 2 minutes. My hair is BLACK, as black as it gets, and through all of my experience I know it takes way longer than 2 minutes to sit in.. But my hair stylist comes back to check and just rinses it out after that. Not to mention she sprayed me with the, I guess "broken hose" and water fell all over my face. I'm a forgiving person, but when she brought me to a different sink, she didn't put a towel under my head so the water fell all onto my back, and from there on I kind of just felt more than annoyed, possibly because I could see myself in the mirror in front of me and didn't see any lightening done.
She sat me back down at her mirror and I was devastated to see my hair looked how it did after my prior two foil and tones a few months back. A dark brown, of course, what else is new. The only think that looked slightly different from when I walked in was my roots were streaked with a lighter brown than my black.
I never had an AWFUL experience here, but I paid $200 and then a tip for a hair color I did NOT want and pleaded her not to do. Showed her my past photos with blonde hair and she said it would be that light again. If I wanted to pay that much I'd have a private personal hair stylist come to my home for that, to come out the way it did. If I want my hair lighter, it should have been lighter. I'm so upset how the outcome is, I'm never taking my time to drive an hour away, expecting what I got from my first time, spending that sort of money. I have spent $130 and have had the same results. Sorry but you lost my business and every female friend who I have! read more