What is the point in giving out free estimates if the guy works so slow you pay for several more…read morehours of work? $1200 for electrical service on such a simple job is TOO much.

Walter's Electric was contacted to give an estimate for work on a condo I was selling and the…read morequotes had me doing a spit take. $3200 to replace a panel that had paint overspray, $300 to replace a GFCI plug, $1500 for a small square of drywall repair, $250 to caulk around a toilet base, $1600 to adjust the kitchen sink drain pipe. I'm still in shock at the audacity of this nonsense. Think again before calling this company.

I contacted him through Yelp to see if he could repair a table lamp and to get a quote. He…read moreresponded almost immediately to ask for photos, which I sent right away. Then... nothing. I messaged the next day to confirm he got the photos. Silence. A few days later, I tried again, asking him to let me know if he was no longer interested in the job. Again, silence. Getting ghosted by someone you're trying to give work to is really weird. Is taking 45 seconds to send a brief reply, even if it's "Sorry, can't do it," too much to ask???

Nalu is very prompt in responding. He replaced my panel switch box, fixed the outlets and switches…read morethat weren't working. He's coming back to change my light fixtures as well. Nalu is very professional and trustworthy. I highly recommend him.

Jul 27, 2018 HIGHLY recommended. We needed help. We were…read morelava evacuees and the place we moved to didn't have hot running water or stove. Scott came out and did an assessment. In less than a day I got a quote. I accepted the quote. We scheduled an early morning appointment, a workman came out (ON TIME I might add). And 2 hours later I had two 220v lines in the house to run an electric hot water heater and electric stove. Very neat, professional workmanship. Reliable and courteous company and management. Thank God there are still places like this that take pride in what they do. A++++++

I am so disappointed with how I was treated. In early 2024, Scott signed my permit application to…read moreprovide electric to the kit house I was having built. In December 2024, after waiting 9 months for permits, the house was framed. The plumber quickly did his part. Scott and I walked the house, I told him what I needed, and on January 20, 2025, sent him the plans. Initially, he said he had them; then I heard nothing more. He did not respond to texts or phone calls, I even taped a written request to contact me. I finally found him at his business, he said he would send me an estimate I then heard nothing for 3 weeks. In many texts, I asked him just to tell me if he was too busy. Today, I went to his business at 6:30 am, and asked him if wanted to do it. He told me I could "get in line" but it would be a long, long time If he had just responded to my texts, I could have found a new electrician and not have my house sit u touched since January. This is causing me to lose thousands on prolonged rent; fortunately my landlord is kind and won't evict me

Our contractor used Hirayama Brothers and they did an OK job. But they messed up some things. All…read morethe wall switches have a second switch that does nothing! We asked, and they said "one switch was for a fan light, and the other for the fan." Well, all our fans use remotes, so just need one switch. But did they ask us if we were going to use remotes. No! And then they wired the range so the wire didn't allow us to push the range back all the way. Dumb. We have solar with batteries, and even after we told them what should be hooked up to the batteries if the power goes out, they got it wrong. And some other issues that didn't make sense.

Bottom line - they quickly responded to my call for help, very professional, very thorough, got the…read morejob done and a reasonable charge. I was shown exactly what the problem was and how they fixed it. Above all, they were very easy to work with!

I needed 2 ceiling fans replaced. I reached out Sunday evening and by Monday morning he responded…read more He jumped right on it. He also picked up the fans and removed the old ones. He was professional, clean, efficient and also just very pleasant to work with. He has a can do attitude! I would highly recommend his services and will certainly use him for future projects. Thanks Jake!

I had difficulty finding an electrician to install a 15 foot pole to mount a solar flood light. I…read morecalled three electricians who set up appointments but flaked out on me. I called Jake and he stopped by my house on a Thursday, gave me his quote and said that he could pick up the mounting hardware for me and came back on Tuesday and completed the installation within an hour. Very impressed with his professionalism and the quality of his work. See photos.

Prompt, polite, Great communication impeccable work. We have had Scott and his team do work for us…read moreat least half a dozen times. They are super accommodating and affirdabke

Inouye Electric is the BEST!! One of the few electricians that actually answers the phone and…read moredoesn't screen jobs!! Dennis was here in an hour and was excellent!!! Very thorough, he double and triple checked to make sure the job he did was completed right. Don't waste your time with others like I did. Still waiting for them to return my call and the job is done already!!!

My main meter panel was replaced by Reliable Repairs and they did an excellent job with good…read morecommunication. It took a long time to get them actually on-site for the work, and entire year, but that was mostly due to HELCO and Hawaii permitting process.

Never returned my call. No phone no service no job !…read morePrice not discussed Hilo is 2 hours from this project

Bryan was responsive and super helpful. He is knowledgeable on a wide variety of things. He was…read moreawesome when the situation was gross (dead rat ) and unexpected things arose. Bryan will be at the top of my list for future handyman projects.

We needed help with our office lights. I called and got Bryan on the phone right away and he was…read morevery helpful to get me scheduled. The next week he arrives on time at the office, gives some great advice on what to do, lets me know what to expect for costs and fixes our problem that very morning. Very nice, professional and I will refer him to others for a great handyman, you always need to know one, and if you're looking for someone to trust, look no further, he's your guy! Thank you for your service. Oh and since he was in office, I need help with a few other items, which he fixed in no time. Thanks again! Dr. P.W.

EXCELLENT! If I could give Edward Hirayama more stars, I would! Some of the outlets in our home…read morewere not working and we could not figure out why. Mr. Hirayama was diligent in finding out the cause and located a loose, live wire that was under the house, which was thankfully just touching dirt, but very serious and very dangerous. He was excellent at communicating everything through the process of finding and repairing our electrical. He's also a member of the Hawaii Island Contractors Association, which is a plus! Highly recommend!

Four years ago, Iwamoto's team added some wiring for my carport. We learned two months ago that…read morethey mis-wired the ground in a way that was not initially apparent, but slowly leading to catastrophe which began with flickering lights, then a sudden power surge which destroyed several appliances. When notified of the problem, Ross took full responsibility for the error, came by to fix what he could, and compensated me promptly for all damage. Even the best teams sometimes make mistakes; fessing up to them and making good on all consequences of it is absolutely top-notch professionalism. I would not hestitate to use Iwamoto again, or recommend their work to others.

Ross has rewired the entire house for us after we purchased an old plantation style house in Hilo…read more A few monhts later we started to notice that one of the switches trips occasionally. We couldn't figure out the cause of that initially, Ross came over a few times promptly and tried diffeerent things. Still not working. Eventually he had thoroughly opened up all the fans and light fixes to check EVERYthing, and found a nail that went through one of the wires. It was like finding a needle in a haystack. Fixed it immediatedly, and didn't charge us for anything. A man of his word who really stands behind the quality of his team's work. Will definitely recommend for both skills and a great personality.