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    Water heater repair

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    A-TEAM DRAINS

    A-TEAM DRAINS

    (83 reviews)

    The team at A team drains were pros and did a great job. everyone let me know what was going on. I…read moreappreciate it. Thank you.

    Nobody likes to have to deal with an expensive home repair, so when it came time to repair our main…read moresewer line, we were ready for a world of hurt. Thankfully we found Marcos and A-Team Drains instead. Of the four companies that came out to give an estimate, Marcos is the only one who didn't charge us for the inspection needed to give a thorough estimate. He and Sylvia in the office helped us dial in the estimate until when it was time to pull the trigger on a contractor, A-Team Drains was the only possible choice. They made the decision that easy. Being it was a timely repair, they were able to get us on the schedule within a week and communicated clearly and efficiently throughout the process. On the day of the work, Marcos and his employee explained everything in detail about what to expect, the scope of the job and what they had to do. They were both meticulous in preparing the area for digging up the sewer line, working with the company that installed the liner, and buttoning up the work when everything was completed. Invoicing and documentation was extremely thorough and Sylvia readily answered the billion questions I had for her. Dealing with contractors can be a crapshoot sometimes, but I would not hesitate to recommend Marcos and A-Team Drains. They took the sting out of a necessary, yet painful, repair.

    Priority One Air Conditioning Plumbing & Heating

    Priority One Air Conditioning Plumbing & Heating

    (449 reviews)

    Alan & Jack helped us out on a couple projects and we're great! Easy scheduling, arrived on time,…read morekept us in the loop the whole way and no surprising costs. Definitely keeping Priority One in our bookmarks for future use!

    One of the worst customer service experiences I've ever had. I don't like leaving negative reviews…read moreand as a former business owner, I always strive to resolve things with the business before taking to the internet. This is a lost cause. We called over a week in advance for an inspection on a house we are closing on, already in escrow. I let the person booking know that we needed a sewer inspection and that contingencies were being removed so it was crucial that we get the inspection as promised. I was told we would get an estimate for services in advance. Despite calling back three times prior to the inspection, I never got an estimate. It was too late to find a new service. On the day, we were able to get a price, which seemed fair. Our window was 12p-2p. Alan, the tech, showed up at 2:30 and only when it was time to do the video inspection of the sewer did they discover that the battery for the video unit was not charged. They dispatched another battery, but our realtor had to leave by 3:15, and there was just not enough time. How do you show up to do a video inspection and not have a charged battery, not have a backup, and not KNOW in advance your battery is dead? OK, not great. Alan promised us he would return at 10:30 the next morning. I explained to him that this meant we'd have to book another night at the hotel, and incur expenses for the dogs, food etc. All in all, it cost us an additional $350 because of their failure to bring a charged battery, Not happy. My jaw hit the floor when Alan informed us that there'd likely be an additional charge to come back the next day which was a Saturday, but then quickly backtracked, saying it wasn't his call. We spoke to someone on the phone who assured us that since the error was theirs, they wouldn't uncharge us for having to come back the next day. Well, thank you SO MUCH. Needless to say, the next day, after having incurred a $350 hotel stay, plus dining, toiletries, etc. NO ONE SHOWED. The realtor was with us, having left her family for the appointment. After 40 minutes of trying to figure out where the hell Alan was, we were told that unless we paid the additional $150 - again DUE TO THEIR MISTAKE WHICH ALREADY COST US AN ADDITIONAL DAY AND $350 - no one would show. And they didn't!! UNREAL. The guy we spoke to on the phone was cold, displayed no remorse or empathy, It felt like a total shakedown. What a great grift - have your battery not charged and up-charge people for it when you can hold them up in the wild. We ended up calling USA Drain and Plumbing who were courteous, understanding, and sent someone right out to do the job at a fair price. They also wrote a great report. Again, I hate to write bad reviews as you can see from the vast majority of my reviews. This one though left us no choice. I wish there was an option for ZERO stars.

    Otis Services

    Otis Services

    (67 reviews)

    Justin is awesome! I asked him to come and do an inspection in a manufactured home I was intending…read moreto buy and he was so knowledgeable about them. I also had him install two mini splits ac and they are perfect. Now I'm going to have him rip out some ugly cabinetry and patch and paint. Very reasonable prices too! To top it off he's a super nice guy. Thanks Justin!

    They initially came out to provide an estimate, and we were happy with the price, so we scheduled…read moretheir next available appointment for Wednesday, 03/11/26. On the morning of the appointment, the owner, Otis, texted to say they were experiencing vehicle issues and asked to reschedule. We agreed to move it to Wednesday, 03/18/26. On Monday, 03/16/26, I tried to confirm the appointment but couldn't get through. I left a voicemail and sent a text, then made several additional attempts to follow up, but received no response. Unfortunately, they did not show up on Wednesday morning. The lack of communication and missed appointment felt unprofessional. While I can't speak to the quality of their work, the unreliability and poor communication initially led me to decide not to move forward. Update: Otis contacted me within an hour of my review going live. It turns out my calls were mistakenly flagged as spam on his phone, so he didn't receive my messages or voicemail. I appreciate the prompt follow-up and have decided to give them another chance. He also mentioned that Yelp messages are also a very good way to get a hold of. I will definitely takes note for future hire of professional through Yelp.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (20 reviews)

    While the plumbers may be competent, the corporate office engages in unethical behavior and takes…read moreno responsibility for their conduct. I paid for services at the time of completion and about 10 days later received a Notice of Pending Lien for other work which was quoted but never contracted for. When I called the corporate office the person who had signed the letter was rude, refused to issue a retraction and apology and "hung up" the phone. My recommendation is to not use this company and find a reputable plumber with ethical business practices. RotoRooter doesn't deserve a one star rating.

    I cannot say enough great things about Daniel, Albert, and Daniel's supervisor! From start to…read morefinish, the experience was nothing short of stellar. Daniel came to replace my shower connector and ended up replacing the entire system--and WOW, what a job he did! His attention to detail, professionalism, and skill were beyond impressive. Albert was also fantastic--efficient, knowledgeable, and so courteous. You could tell this is a team that truly takes pride in their work and genuinely cares about the customer experience. And a huge shout-out to Daniel's supervisor for leading such an outstanding crew. It's rare these days to find a team that not only knows their craft but also delivers with such integrity and respect. If you're looking for a team that goes above and beyond, look no further. These guys are the real deal Call Roto Rooter and ask for Daniel. Micheal F Palm Springs, CA 92262

    Makade Builders - waterheaterinstallrepair - Updated May 2026

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