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    Majic City Network

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Majic City Network

    Brand Management

    Business consulting

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    2 years ago

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    Jacobo & Associates

    Jacobo & Associates

    1.0
    (3 reviews)

    Terrible place, and customer service is horrible. Disappointing Experience: Rude Service and…read moreUnfinished Business I regret to say that my recent experience with Jacobo & Associates, Inc. left much to be desired. This young lady service was shockingly rude. Not only was she confused as far as to what year i was filing, which is alarming, she also has a remarkable lack of professionalism. To make matters worse, the business failed to complete the task I entrusted them with. Despite assurances and promises, they fell short of delivering on their commitments. It's truly disappointing to encounter such negligence and disregard for customer satisfaction. I also sent continuous text messages asking them the status of my taxes and never did I receive any response. I called on Friday 04.12.2024 and was informed that my taxes were being worked on and I would get a call back in "20 mins" which I never did. Called back today (04.15.2024) to see the status on my taxes since I never got the call back that Friday, and I am told that "I placed my taxes on hold" which I never did. When I ask to speak to the gentleman I originally spoke to, I was told "My dad is very busy and that he is not a octopus". I strongly advise potential customers to think twice before engaging with Jacobo & Associates, Inc. Save yourself the frustration and inconvenience of dealing with rude behavior and unfulfilled promises. There are plenty of other businesses out there that value their customers and take pride in their work.

    This is the second year i do my taxes here and the last they always promise your check on a certain…read moreday then you call to check on it and it is never ready that day then the promise you the check the next day snd the next. It took me about three Weeks to get my check then when they finally call me that my check was ready i asked until what time they were open they stated 6pm i left work early and all to be there by 6pm and when i arrive there at 5:50pm they were closed with a sign on the door stating they were open until 6. Needless to say i am very dissatisfied with theit service will not be using them again

    Majic City Network - marketing - Updated June 2026

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