We needed to replace the wrought iron rails on our existing staircase, because some were loose and some were damaged or bent. Majestic Rails was extremely responsive and conducted a zoom call to find out how they could thoroughly meet our needs. They answered all of my questions and explored options collaboratively. The price was very reasonable, and they were able to do the work quickly and with minimal fuss. The end result is a much cleaned up version of what we had, and everything is tight and secure. They were very respectful of the property, and dealing with them was super easy! I would definitely use them for future projects! read more

Majestic Rails - Finished railing - Decks & Railing Near Me - Denver, Colorado

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Can't remember who did our staircase in 2013 but they really did an excellent job and bailed us out of a mess from Randall Ferguson owner of Rail Benders who took over $2100 in deposit and never showed up to do the work. Majestic stepped in and did the job of installing iron balusters, oak rail and posts. It was an exceptional job that was extremely well done. read more

Majestic Rails - Decks & Railing Near Me - Denver, Colorado

If your idea of professionalism is the employee making himself at home and smoking weed on your front porch, bringing his wife to hang out on a lawn chair, chatting it up with strange and socially awkward comments to you and all your guests, then these are your guys. Truly mind blowing and bizarre. Oh, when they say it should take 7-10 days, prepare for 25 days and lots of those days them being about 2-3 hours late. read more

I call this business. They sent someone to look at our stairs and bring some samples. We spent about 1 hr discussing options and left the conversation waiting for the quote. They simply never called back or returned our calls. So strange. read more

Majestic Rails did an amazing job at our home after Randall Ferguson from Rail Benders destroyed our staircase and took off with our deposit. We are very happy with the work Majestic Rails did, probably the best contractor we have had in our house. read more

Thanks for the awesome service and beautiful stair railings and balusters. Thanks to Trevor, Gary and Nikki for their professionalism and attention to detail. We love this new addition to our home. And highly recommend this business. read more

Majestic Rails - Decks & Railing Near Me - Denver, Colorado

Not even a one star rating... but I cannot post without putting down at least one star. The president and owner of Majestic Rails, Russell Blanch, came to measure our home for railing on 27 Nov 2019. I got a quote for $4.4K but then asked about a military discount, so the quote went to $4K. I had 2 other companies do estimates and they came in at $4.7 K and $6K, so I thought it best to go with the bigger company since the pricing of all 3 were somewhat similar. Got under contract on 2 Dec and was advised it could take 2-3 months. We were scheduled for installation to happen TOMORROW, 19 Feb 2020 when I got an email TODAY stating there was an error in the quote and the new quote is $12K!!! Needless to say I had to get a refund of my $2K deposit and they offered to give me a $2.2K refund (interest). I am so angry I could spit nails now that I have to start all over. read more

I couldn't be happier with the work done by Majestic Rails. Ashton and Russell spent a lot of time with us to get the design right and then our installer, Victor, was an amazing craftsman. He was detail oriented, exacting, and precise. He was also super professional and polite. The new railings completely changed our home and we rave and marvel over them every day. They met the schedule and budget they originally quoted too. read more

I could not be happier with the care, attention to detail and all around customer service provided by the whole crew at Majestic Rails. Even though my repair to an existing railing was a smaller repair compared to some of their larger projects they gave it great attention and were quick to follow through on the initial timeline provided. My repair was on a tight timeline and the whole team was quick to put an action plan together and follow through to deliver it back on schedule. From Sherrie's willingness to answer all of my questions with a smile to Russell's can do attitude I had a great experience. Russell was also able to work with me and able to save me some money on my repair which is nice. I would recommend them implicitly for projects large and small alike. read more

Like many of the other folks, we read the reviews on Majestic and were excited to have them start our project. They were able to start immediately and we were really looking forward to it. They even did a fantastic job on 12 of our 13 steps. When I asked the owner what happened he gave us some long story about not being able to finish the job as bid (even though we had a written quote) due to some oversight which would require an additional $1000 then he cut it down to $300 to complete. I would strongly recommend using another company that will complete the job. As a consumer you have choices. I recommend Not Using Majestic Rails. read more

Everyone was very pleasant to work with and I couldn't be happier with the results of my new staircase. I can't imagine any other remodeling project that would make more of an impact. The stair case is a showstopper. Brooke an Hallie in the office were wonderful to work with from budget to design. Alex, who did the installation, is a true craftsman. He is punctual, neat and detail oriented. The only reason they did not get 5 stars is because they put all 113 anchors down and then we had to raise them so that the hardwood floors and treads could be stained. Then we had to lower them back down. I highly recommend Russell and his team!! read more

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I contacted then for a quote and they sent a sales person (Cameron) was told I would see a quote in a few days. Over a week has passed and I have contacted the office and the sales person twice - no one has responded. Assume they are closed for covid or just interested in new business - terrible customer service and no followup read more

I'm extremely happy with the work Majestic rails did in replacing our balusters and adding all new reworking for our basement. This business is family run. Everyone was friendly and professional. Ashton's quality of work is top notch. Highly recommend this company. read more

After reading the reviews on Majestic Rails we were looking forward to them doing the work on our small stairway this past summer. Unfortunately, what was to be a short "day-job", turned into 2 months worth of aggravation and delays. Starting with the first day, where the installers were over 2 hours late and once they did arrive, proceeded to tell us that they didn't have the proper parts to complete the job. And we heard that excuse several times. We have a string of emails with their office, one after each delay, asking when they would be back to finish. Needless to say that we lost confidence in the company and the crew to such an extent that we asked the owner (Russell) to come back and inspect the lack of production, mid-way through the project. Even though this was our first custom stairway, we even had to point out errors in the installation (twisted balusters, crooked bases) as well as the marks they had left in our new hardwood stairs. And when we asked to discuss the possibility of consideration for the delays and poor installation, the only response we got was "balance due." read more

Majestic Rails did a great job on my new cable-welded railings. However, the project timeline of 6-8 weeks actually took 14 weeks from demolition of the pony wall to final installation. I'm unsure why there was such a long delay; it was a long time to go without any railings. Quality of work is great but the given timelines should be more realistic. read more

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These guys did meticulous work. From the bid process to the installation and stain. Excellent craftsmanship.

I'm so glad we went with majestic rails to replace our stair railing. It looks 100 times better and we have gotten many compliments on the quality of work. I highly recommend them! read more

Majestic Rails did a beautiful job on our new stair rails. And even better, they finished the job early. The estimate called for 16 work days. Although Majestic Rails statred about a week lake, Andre and Alex worked for 7 days and finished the project two days early. Russell Blanch did a great job using our rough ideas and requirements to design and estimate our project. He gave us multiple options which we had not even considered and designed a curving stair rail that we did not know was possible. Andre and Alex performed the work professionally, neatly, and beautifully. Throughout the project they worked as neatly as possible given the project was in the middle of our house. Each day they cleaned the work site. Their work was beautiful. Though not cheap, we feel with Majestic Rails we got what we paid for. WE are very satisfied with Majestic Rails. read more

My home builder wanted an exorbitant amount for iron baluster. We had Majestic replace the stock balusters with ornate iron. I am very pleased with the final product, and the price was less than half of what my home builder requested. That said, this company was difficult. 1. Majestic failed to show up for our scheduled consultation. The salesmen stated he had not been informed of our appointment. He did accommodate at at time and came later that day. 2. Majestic failed to show up for the scheduled delivery appointment. When called they stated the materials hadn't shown up. Rather than reschedule, they simply failed to show up after I had arranged to be here for the day. 3. They didn't order enough of one of the rails and couldn't finish when they finally showed up for the appointment. 4. Believe it or not, they failed to show up for the scheduled appointment to install the last baluster. I'm satisfied in the end, but Majestic was recklessly cavalier with my time. It shouldn't be that difficult to complete a job. read more

Travis, Nikki and Gary were great to work with and provided outstanding customer service. Gary did a beautiful job installing the new stair rails. He was very professional and you can tell he takes pride in his work. I love my new stairs! Thank you Majestic Rails team! read more

Amazing and professional work! The folks at Majestic did a beautiful job replacing my stair rails in my home. The finished project was beyond my expectations. Due to the dry climate when a couple of the newel posts began to crack, the folks at Majestic responded immediately and were out within a week to repair. I would highly recommend this company! read more

The showroom and office manager Nikki were very impressive and my husband was looking forward to working with this company. Unfortunately, they never followed through with a complete quote after their on-site visit. Even after multiple calls and return visits to the office and a discussion with the manager at the Home Show we never received a completed quote. Their lack of professionalism and customer service is quite astounding. It is amazing that this company has any customers at all. read more