My family had a 3 hour harbour tour. Nice kayaks, seemed to be in good shape, and all our gear was provided, also in good condition. However, I did have concerns about how hygienic the water shoes were. Two guides kept the group together, were attentive, and my family of beginners felt safe. I would have liked more interpretive information from the guides, about what we were seeing, however I do understand the difficulty in communicating, and it wasn't such a big deal. Water bottles and granola bar snacks were also provided, and appreciated. Our group had the opportunity to see a black bear, ocean otter, and several eagles; we were quite lucky! I had the impression that everyone had a good time, and we would use them again. read more