Eduardo and Kevon were absolutely amazing! There was a major water main break a few months ago and…read morethey were quick to respond and very thorough to fix the problems. They were both very calming in the situation and took a lot of stress out of a very stressful situation. Our studio not only recommends them but highly encourages you use them if you were to ever need emergency services!

I hired ServePro while i was out of town due to a main pipe burst. It was an emergency that needed…read moreimmediate help, over an inch of water in my entire condo. I cut my trip short but did have a 10 hour drive back. In the time I was coming home, they broke $250 worth of my personal property and initially told me they'd pay be back for it. After being run around, they told me they'd be crediting it to the bill that i'm not even paying, my insurance is. They have been horrible at communicating with me and each other. Told my adjuster I refused to let them take equipment on a day they just showed up on their time to grab it and i was at work. No one had spoken with me about a time they could come by to grab it. They had to leave it all weekend and someone told me they wouldn't charge for it. Someone who didn't have the authority to tell me that. So now I'm fighting with their project manager to not be charged for the weekend because they didn't communicate when they wanted to pick it up on Friday. AND i'm fighting to be reimbursed for my things they broke. A lot of words have been stuffed in my mouth by these assholes. They did a good job taking out the flooring and trim from my place but their customer service was so so SO bad i would absolutely never hire or recommend them to anyone. besides they are expensive. I wish I had more time to have done more research or more time on the earth to have just known better. you're better off with a mom and pop in the area

We had significant water damage from a busted water pipe and needed to get someone to the house…read morequickly to extract the water. NXT was extremely prompt in returning our early (before business hours) inquiry and quickly responded to the service needed. There is more work to be done, but unfortunately the insurance had lapsed and funds are low so we must attend to the work ourselves. They did what they could while staying in our budget. NXT was VERY reassuring and took the time to thoroughly explain the work that still needs to be done and how to do it. This is definitely one company that puts their customers needs first! Highly recommend! Thank you NXT, for your help!

A+++ on communication, prompt replies, & excellent work including a guarantee! My son dropped his…read morewater bottle on the floor on the car & it hit in such a way that the cap opened & 32oz of water flowed out. After he dried out the mat a terrible mold/mildew smell permeated the car the following days. Tyler & Tyler were able to treat and suction all the water from under the floor carpet then thoroughly dry. The smell has been gone 48 hours now! We are so thankful! Would definitely re-hire as needed! Thanks guys!

Have to say I was amazed how professional and organized Andrely and her contents crew were.She is a…read moretrue leader and a great asset to Fla-Cat.She came with a crew member on Monday.She looked over everything in my garage.Plumbers didn't tighten new valves then installed on washer tight enough so water went all over destroying a lot of my belongings.She took total control over the project.They wrote everything down of what they had to do and needed.They came back the next day she had a crew of 5 ladies and they went right to work..I'm disabled and have a service animal and I have to say they were all so nice to us.Andrely made sure all my belongings were well taken care if.The also respected my privacy when people stopped and asked what's going on they said to go ask me.The came back the next day.They had boxes and other items they needed to complete the job.To my surprise she had 8 people here.They worked their butts off.Packing up the bad items and the good items.Told me she got more help so they could get the job done by end of the day.She didn't want me to be inconvenience.Disrupting myself and my service animal. Believe me it was a pleasure having them here.Don't know what I would had done if they didn't handle this issue. Andrely and the contents crew finished up the job that day.They did a fantastic job!! The garage was so well organized. If you ever need a company to take care of your problem.I'm telling you and promising you pick up your phone and call Fla-Cat. Ask for Andrely and her Contents Crew... Thank You, Richard and Gizmo

I had major damage due to an undetected leak in the upstairs condo. Florida Cat restored…read moreeverything better than before. I commend them on great communication with me throughout the four month process. I highly recommend them.

We were victims of a busted frozen pipe & subsequent flooding caused by the recent horrible Texas…read morewinter storms, and our general contractor called Tim and his crew to come and dry out our place. They were FAST to arrive, and very professional, courteous, knowledgeable, and diligent in their work - and they're clean and neat as well, which counts when you're letting "strangers" into your home! We appreciate their service, and we feel very reassured that they're taking good care of our home so that we can get on with recovering from the water damage as soon as possible.

After water damage to our floors during COVID, I contacted several contractors. Time Machine…read moreresponded faster than anyone else, immediately commenced mitigation efforts, worked with us against an uncooperative insurance company, and brought super experienced subcontractors for the repairs. Their team were always professional and respectful. They were personable and knowledgeable. They worked around our schedule and the floor repairs were amazing. I would not hesitate to use them again or to recommend them for home repairs.

The guys at Servpro were fantastic. I had a pipe burst and my floors were completely flooded. I…read moreliterally just died!! Luckily, I still had their info from a friend and gave them a call. They were very knowledgable and reassured me they could take care of everything. And they did! They were fast, did a great job and life returned to normal. Thanks to Servpro my business was minimally impacted considering the catastrophe.

Update: Servpro came to our house and stood around for 30 minutes refusing to give us an estimate…read more Now they are sending us certified letters to collect for doing nothing. Do NOT call these guys for any reason!!

These guys did a great job! They were recommended to me by our plumber who came out in an emergency…read moredue to a hot water pipe bursting in the master bathroom. Joshua took the lead and he jumped in and got everything started. These guys did a fantastic job making sure that everything was taking care of and dried out in the house, and even recommended an excellent contractor to help with the restoration. Joshua was always available to answer any question I had, even in the evening and the entire crew was always respectful and responsive. I cannot recommend them enough!

I had a very positive experience with damage control. They were punctual, professional, efficient,…read moreand they work their butts off.

We had a WONDERFUL experience with Juan, Daniel and Paul. They were extremely professional -…read morecalling us when they arrived, working quietly and diligently since my husband and I work from home. Upon taking out our floor, they covered everything up and taped it to keep it clean and tidy. On top of that, Paul and Daniel explained everything to both my husband and I and were extremely thorough. We really appreciated your time and work! 100% recommend!

We had a fantastic experience with Ready 5 restoration. We had water damage from an AC leak and…read moreReady 5 was sent to us via our insurance company. Joshua Sanchez was our technician and he handled our issue with exceptional customer service! He had fantastic communication each time he had to come out and didn't stop until the affected areas were dry. Ready 5 is lucky to have Joshua and hope that he is recognized for his exceptional work.

LOVED THESE GUYS! Seriously, I would use them again! My neighbor's pipes in the condo next to me…read moreburst, and I got a ton of water in my living room. World One is who sent out Dry Rite, and every gentleman who came out, Aaron, Ben, and Gary were great! They always worked with my timelines during the day, kept me updated if they were running late, patiently and thoroughly answered all my questions, and most importantly, did a complete thorough job of drying out my downstairs. Next, I will probably use them to help me hire the people who will repair what needs to be fixed

Overall the company was never able to produce a transparent statement of work and I have no idea…read morewhy. Lots of promises to produce statement of work zero delivery. They were only prompt about sending a rep out to provide assessment but that assessment never produced any statement of work or estimate that was promised to be sent to my email - not worth the hassle and the owner was only concerned about being bounded to any price estimate he had provided.