One star. Wish I could give ZERO!
I hired this company for a commercial cleaning job at my clinic and another building, and the experience was deeply disappointing. Despite being told the job was "under control," the spaces were left in unacceptable condition:
* Floors were filthy, untouched by even basic spot cleaning or mopping.
* Bathrooms and kitchen/lounge areas were clearly not cleaned, with dirty tables and unswept floors.
* Only the trash was taken out--the bare minimum.
My teenage child has cleaned this same space more thoroughly and professionally in the past. When I brought up these concerns, instead of acknowledging the poor work, the owner refused to return the building key cards unless paid in full for a job that was clearly not done. I have photos and security footage backing up my claims.
This level of unprofessionalism and dishonesty is unacceptable--especially when someone's business and reputation are on the line. If you care about quality, integrity, and basic accountability, I strongly advise looking elsewhere. read more