I hired BRC Renovations to paint and install new flooring in a mobile home I purchased as a…read morefix-and-flip. I gave him a $4,200 budget, and he assured me he could handle everything within that.
From day one, the work was rushed and sloppy. There was no prep work before painting--no taping or masking--and he sprayed over everything, including doorknobs, hinges, mirrors, and light fixtures. It looked careless.
I paid him $2,700 in labor, plus an additional $1,367 in materials (total of $4,067), and the issues only became more obvious--missed paint areas, rushed flooring, and overall poor quality. I had the former owner inspect the property, and she pointed out damaged subflooring that he installed new flooring over without ever mentioning it.
When confronted, he became irate and used inappropriate language toward her. When I spoke with him, he refused to take accountability and was more focused on getting paid. He even told me "you get what you pay for," which was never communicated upfront--he had already agreed to do the job within my budget.
When I told him I expected the work to be corrected, he became hostile, so I ended the call. He never followed up or came back to fix anything.
I ultimately had to hire another contractor to fix his work, which cost me even more money. If I had known he was only focused on getting paid and not on doing quality work, I would have never hired him in the first place.
Very unprofessional, poor workmanship, and no accountability. I would not recommend.
The following is my response to his response. This response is inaccurate and misrepresents what actually happened.
At no point did I receive "free work." All payments were made in good faith as the project progressed, totaling $2,700 in labor and $1,367 in materials. The issue was never about avoiding payment--it was about the quality of the work and the lack of communication regarding major problems.
The painting was done without any prep work--no masking or taping--resulting in paint being sprayed onto fixtures, hardware, and surfaces that should not have been painted. This is clearly visible in the photos, which show the actual quality of the work. Additionally, flooring was installed over damaged subflooring without it ever being brought to my attention, which is a significant issue that had to be corrected later at my expense.
While you mention replacing lights and adding cabinet doors, those items do not excuse or offset the overall poor workmanship and rushed job. The concern was never small touch-ups--it was the overall quality and the fact that corners were consistently cut.
When these concerns were raised, the response was hostile and unproductive rather than professional. I gave an opportunity to correct the issues, but no effort was made to return and fix the work.
I ultimately had to hire another contractor to repair and redo portions of the job, which confirms the concerns raised were legitimate.
Calling me a "conman" is inappropriate and unfounded. Based on my experience, the only misleading behavior in this situation came from the contractor.
This response reflects my actual experience.
