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    Mainstreet Flooring And Design

    1.0 (3 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Services - Mainstreet Flooring And Design

    Carpet installation

    Carpet removal

    Carpet repair

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    Hard Rock Stone Tile & Flooring

    Hard Rock Stone Tile & Flooring

    3.4
    (7 reviews)

    Hard Rock installed kitchen counter tops for us Monday, September 15, 2024. The most Beautiful…read moreQuartz! They are rated 100% for us. Thank you "Tex" for the wonderful job you & your team done. From everyone in Sales to the Installers. Great Job We will always Endorse your company. Kudos. Efficient & Timely. Sincerely June & Roland Maxwell Grand Bay, Al.

    After searching for a month for stone to use in my powder room and kitchen, I was so pleased when I…read morewent to Hard Rock Tile in Semmes. They had a Cristallo stone that was perfect for what I wanted. The sales girl was very pleasant, but it was downhill from there. The guys used for measuring and installing, etc were rarely there when they said they would be. When the guy finally came to measure for my kitchen island and powder room, he failed to listen to what I needed. Instead, of including the measurement for my powder room in determining how much of the slab I needed, he measured what I needed for the island and the top of my dishwasherf, which was across the room... not even part of that island. Plus, he had not included the overhang in his measurement. It was totally off. It is a miracle that the contractor who was doing my kitchen is the one who realized it. Otherwise, it would have been even worse than it was. When the time came to install, the Cristallo stone had been cut for the dishwasher area and not the powder room. There was nothing for the powder room. I couldn't believe it. The additional stone had been used for the top of my dishwasher instead, and there was an implication that I should pay for that. I refused, and it was dropped, but I could tell they were not happy. Why should I have to pay for their mistake? Then, they had to find a stone that could be used for the powder room, but they didn't seem happy about that either. I also used a different stone in my pantry where I had a sink. When they installed that tile, they put the sink in and cut the hole for the faucet WITHOUT seeing the faucet. Given that it was a very small sink, I specifically asked them shouldn't I wait for the faucet to be there to see the distance it extended over the sink, but that was not accounted for. When the faucet came in, it was too big, and I had to change what I wanted to use. It was a constant hassle. I had full intention of writing a review to state how incompetent the measuring and installation service was. They were off on the measurements, they didn't listen to what I needed, and they expected me to accept the areas that were not pleasing to me. There were several different installers, so it was confusing when I voiced that i didn't like this or that. Now, here we are months later, and I had not written a review yet. However, I had a contractor here to look at my kitchen cabinet drawers, and he was shocked to see that there is NO support underneath the stone. There is a gap between the stone and the top of the tile, which I assume will make the stone very vulnerable. Cristallo is beautiful, but it is brittle, and this is a very large island. If t will sag or crack without the proper support. I'm sure they would never admit to their not giving the proper support when it was installed. Overall, Hard Rock has beautiful tile and stone, but I would not do business with them every again. My advice is look elsewhere.

    Pfeffer Floor Covering

    Pfeffer Floor Covering

    5.0
    (2 reviews)

    Great experience. We replace all the bedrooms in our home with carpet (4 total). I visited…read morePfeffer and spoke with Arlene. She was great at no pressure selling. She let me take my time, choose the carpet I wanted. I compared and asked about a lot about a variety of things (including prices) The team never rushed me. She allowed me to take some samples home to look at and came to pick them up later. Once she was 100% sure that I had what I wanted .. She ordered the carpet. A week later a team of guys came to begin the install. They were extremely professional, respectful, and polite the entire time they were in my home. They did not make a mess at all. They cleaned up after them selves.. including taking the trash/debris outside to a bucket they brought. The team didn't even use my trash containers. They even vacuumed the carpeted areas once installation was complete. The process took two days. On the second day, a thunderstorm happened while installing.. my poor afraid dog burst into the room and insisted on staying with one of the carpet installers. The man just petted her, talked to her, and worked around her. I kept removing her but any chance she got.. she wanted to sit by him to be safe.

    Very good prices. Better than most. Very professional, family owned, good selection. The…read moreinstallation crew were so polite and well mannered. All are just good people. David and Kyle Presley were great and took care of every little detail. Also helping was Triston Sims, Dillan Richerson and Bobby. Look no further. This group is who you want for your flooring needs. Thanks guys!

    Mobile Bay Handyman

    Mobile Bay Handyman

    4.0
    (1 review)

    A couple of weeks back we hired Mobile Bay Handyman to come look at our disposal. During the…read morevisit, it was determined it was completely dead and needed to be replaced. The job was completed quickly and professionally. The garbage disposal works and we happily paid the bill. The first time we ran our dishwasher after this, it leaked everywhere. We called Mobile Bay Handyman back, told the person who answered the phone what the problem was and that a tech was here recently. They sent a field tech the same day. The tech diagnosed the issue immediately. When Mobile Bay Handyman installed the garbage disposal, the tech who did that did not remove a "plug" that allows water to flow from the dishwasher...thus causing the leak and water everywhere. We received a bill, but wanted to discuss it with them as it was there fault for not removing the plug during the installation. The person we spoke to did not agree with our assessment. He basically feels that if a surgeon were to cut you open to repair an artery for example and you bleed out as a result that this is not the surgeons fault. I offered to pay the "service fee" but felt that Mobile Bay Handyman should absorb the rest of the cost because, again, it was there fault for not doing all the steps at installation. My advice is to be careful and ask all the right questions (do your own research on potential problems) and make sure everything is done correctly.

    From the owner: As a premier Handyman agency, we have the tools and experience to tackle many of your home…read moreprojects!

    Mainstreet Flooring And Design - carpeting - Updated August 2026

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