After having a persistent cough since New Year's Eve, I finally decided to visit an Urgent Care…read more I called on January 9th to make sure they accepted my insurance. I spoke to Jenna who was pleasant and knowledgeable. She confirmed they took my insurance and gave me the hours of operation. She told me I could walk in or make an appointment online. After work, I headed there. Jenna greeted me, checked me in and gave me new patient paperwork. The medical assistant who took me into the exam room was friendly and efficient (I'm sorry I have forgotten her name!). When the doctor Paula arrived, the impeccable professional service continued. She listened to my symptoms, examined me and diagnosed me with a nasty sinus infection. Paula prescribed medication and sent the script to my pharmacy. It's now a week later and I am definitely feeling much better! When you're not feeling well the last thing you want is to deal with another headache. This experience was great, all things considering. I would not hesitate to visit again if I need urgent care services.

So nasty and unprofessional. Doctors were laughing while my family member was in critical pain…read more They did not have any empathy or self awareness for the severity of the situation. Do not recommend coming here if you need help.

Do not take yourself or Any family member here . They will quickly take your copay to not perform…read morethe services needed. I tried to resolve an issue with the manager Albert however he is most likely the reason the branch doesn't give a crap about a patient. I'll be charging back my co pay as they need to do better

Don't bother, if was a real emergency you'd die waiting, and why bother with going , filling out…read moreforms each time, and then they pushed a narrative (asking same questions over) that I rejected in person. No pain support - they are worth it unless you need a bandage or talk about whatever.

The PA was great the wait time was awful and they failed for 3 hours to call in my prescriptions…read morewhich I very much needed. They were not aware that rite-aid had closed even after I instructed them to call Walgreens in Bellmore!! The pharmacist from Walgreens is calling them now!!

The entire staff moves so slow!!! From the front desk to the medical staff. I wish there was…read moresomeplace better

Sick and tired of billing issues, charging twice or bill the insurance wrong then have to re-bill…read moreso 5 minute visit with the child turns into weeks of headaches dealing with that because the right hand doesn't know what the left one does! I physically went to the location with the bill question and got no answers and the manager didn't call me as I was told she was. Also, good luck reaching them over the phone! It is impossible! Even when they do tests and tell us we will call back with the results they never do! Once again, every single time I have to go there in person to ask for it! Some doctors are awful as well, telling me mu child needs cough meds and I should take one over the counter, after I told her we already went through this and no one of the over the counter help, she sent the referral for meds to the pharmacy and guess what she prescribed, right, the meds over the counter already told her didn't work. We had to go back next day and pay for the visit again! As I said, sick and tired. Time to look for better location.

From the moment I walked in , no one said Hi and I waited for 8 minutes while 2 people try to…read morefigure how to copy a piece of paper. Which was followed by finally checking me in , charging $50 co-pay and then called to take my information and wait to see the doctor. From the moment Doctor walked in, he also had no personality ! And after a few questions that he didn't really seem interested to hear! He tells me to take an ADVIL PM!! As if I didnt try to get better on my own before going; with teas, immunity shots from whole foods, soup and Day/NYquil just to be told to take Advil PM! I pretty much had to convince the guy I needed antibiotics; while I am sick and giving my previous conditions of how getting sick affects my ears which in the past of being sick , led to serious issues and a surgery in 2019.

My wife and I came here and she explained she had high blood pressure and a headache…read more The music is ridulously loud in the waiting area and the people here are carrying on as if the boss isn't around. Very unprofessional environment... not at all what you'd expect from a doctors office

REGISTERED NURSE REVIEW!…read more I left the detailed version on google, do not attend here for the love of God the wait is forever, zero empathy, manipulation, lies, went there had blood work done then had a physical instead of a follow up done because they would charge me the difference for the being seen twice, $375.00 out of pocket, I returned a month later to have paperwork filled out and for employment and they caught the mistake they never stamped the first physical, when I went back for transfer of documents onto another paper I was kind polite 1hr 30 minute wait, patient to say the least. They told me they couldn't do the transfer of assessment on to the other paper because I didn't need the drug screening, I told them listen sign and initial next to it that it wasn't done my job does not require this I've worked as as assessment RN and this is how documentation and assessments works, not guessing, this is my actual real life experience. The tall medical assistant with braids, glasses, too focused on trying to make me get another physical done instead of just transferring the documentation over no mutual respect for another worker of the healthcare system, saying things like no that's not what I asked you, trying to avoid the simplest thing, the amount of over speaking, not letting someone with a higher level of education than you and more experience in both clinic and hospital even talk, is unspeakable I took my paper work and left. I hope upper management see this identifies her fires her. If you have an extra 10 minutes please for the love of God do not waste your time your nothing but an number and a burden and they will talk over you and down to you like your a doormat. will be posting in the long I do and Facebook group and the leaving a review on my friend YouTube channel dedicated to medical experiences. and I'm the type of person who lets 99% of this stuff go. Once again, rude disrespectful people have absolutely no business working in the health care system, GET YOUR ACT TOGETHER CITY MD YOU SHOULD BE ASHAMED!

Despite the wait which was a little longer than expected. The staff were friendly and professional…read more Dr. Grella was polite, kind and helpful. She was truly a pleasure. I would absolutely come back! Thank you for the wonderful service and experience.

I went to the Eastmeadow location I have been a patient there before…read more I first want to say the person at the front desk, and I use that term loosely, is the rudest, uncaring, miserable thing, and should not be in a position of being near people. Not a kind bone in her body! I came in complaining of a chest pain. I came in walking with a cane due to stress fractures in my back and surgery last year. I just had a total hysterectomy two weeks ago and are still healing from that and still have stitches. I had a hard time filling out the intake on my phone, holding a cane, my pocketbook and my I'd

Let me start off by saying I've been coming here for about six years and they're usually great. I…read morewould highly recommend Patrycja Kazana P.A. and Dr. Haltrecht. One of the benefits is being able to get labwork done while you're there. I asked to get tested for epstein barr because my fatigue and other symptoms have been horrible. Luckily the doctor ordered the tests. Now, with that said.. I was shocked when i was being lied to about my lab results. I assume they were unaware I was given them through my email about a month prior. After reading the lab work, I reached out to two specialists and they confirmed the results. Maybe the doctor thought because time has passed, I should be fine now but it rubbed me the wrong way.

Having just relocated to a brand new office space on Merrick Road, The Doctor's Office of Merrick…read morestands as a beacon of old-fashioned care in an era where medical visits often feel like hurried transactions. From the moment you step into their new location, you're wrapped in an atmosphere of warmth and efficiency. The layout of the clinic is a testament to thoughtful design, seamlessly blending modern amenities with a comforting ambiance. It's evident that every detail has been meticulously planned to enhance the patient experience, from the cozy waiting area to the well-appointed examination rooms. However, what truly sets The Doctor's Office of Merrick apart is its exceptional staff. The front desk team greets you with genuine smiles and treats you like family from the moment you arrive. They go above and beyond to ensure that your needs are met, tirelessly assisting you until your issue is resolved. Personally, I had a medication which was sold out in my usual pharmacy. Not only did the front desk staff make suggestions of not one - but 4 local (smaller) pharmacies - but they even provided the phone numbers and told me which ones would deliver my medication! They asked if I needed any assistance with having them call to check the medication's availability - and, after I'd told them that I could handle making a few calls - they followed up to make sure I was all taken care of. (I must say - I felt as if I were a family member of the staff, with the attentive way that they treated me.) We went back a few weeks later - just to have my son get his eye looked at after an allergic reaction - they saw him right away - got him some eye drops and had the note ready (for school) before we even checked out! In a world where impersonal medical visits have become the norm, the level of care provided by Physician's Assistants Shane and Patrycja is nothing short of extraordinary. Their dedication to each patient is palpable, as they take the time to listen attentively, thoroughly assess your concerns, and provide personalized attention. What's more, they have a remarkable ability to remember each patient, fostering a sense of continuity and trust that is rare to find. Founded by Dr. Mark Haltrecht, this is an office filled with medical professionals who get an A+ from me in bedside manner and professionalism. The Doctor's Office of Merrick serves as a poignant reminder of how doctor's offices used to be in times long gone (although I'm sure they won't take a chicken or an apple pay in lieu of payment!). In an age where convenience often surpasses compassion, this clinic remains steadfast in its commitment to patient-centered care. It's a refreshing departure from the cold and rushed approach that has become all too common in walk-in clinics today. In the current day and age, where people go to walk in clinics for convenience and in order to see a medical professional quickly - that it has devolved into a conveyor belt style "get them in and get them out" type business model where there is very little bedside manner or caring. The Doctor's Office of Merrick truly bucks that trend. In conclusion, if you're seeking a medical practice that prioritizes compassion, thoroughness, and genuine human connection, look no further than The Doctor's Office of Merrick. Here, you'll find not just healthcare providers, but compassionate allies dedicated to your well-being.

The office staff is terrible , unreliable, had an attitude, no follow thru whatsoever. It's like…read morepulling teeth . they just don't care ! I like the PA there but the office is probably one of the worst I've dealt with! I also work in the medical field and was absolutely disgusted and frustrated !! You would think with the huge look over issue I had I would atleast get an apology for their negligence but I got an attitude and a run around. Very disappointed

This is my provider. I have been coming to his office for several years now. I have been mostly…read moresatisfied- the office is pretty accommodating and helpful- whenever I've needed a prescription or a referral, they are relatively diligent with helping and I've always been able to be seen at my convenience. They also have telehealth, which I appreciate and have utilized. The problem is their new location. The parking lot is really tiny and every time I've been there I have not been able to get a spot. This means I have to park along a very busy merrick rd, literally risking my life crossing the four lane road just to get there. I don't want to have to change providers, but the parking situation is really precarious and I don't see a solution. Also something that occurred at their new location that I didn't experience at their former office: the nurse sat four or five patients all in the same room and proceeded to take blood from us one at a time with all of the patients present- watching. Isn't that a little bizarre? Who wants to have blood drawn in front of other patients? Maybe it is just me, but that made me a little uneasy. I hope they have done away with that practice.

Dr Belfiore gave me my life back. I am very upset by the negative reviews. I started seeing him a…read morefew months ago. He NEVER offered me pain medication or pushed anything on me. After years going from Doctor to Doctor with no results I was speaking to someone at Dr B Wells in Plainview and they recommended that I see Dr Belfiore. When I went to my appointment I waited less than 20 minutes which is not long at all, my second and third appointment there was less than a 10 minute wait. The staff are very nice and pleasant. Dr Belfiore is very nice, he explained things to me in a way that I could understand and even sketched on a notepad to give me a visual. What Doctor does that? None that I've ever gone to. He didn't rush our time together. He looked me straight in the eyes when he spoke to me. I have much respect for him even after reading these reviews. Nothing will change my mind about Dr Belfiore. I will continue to see him and recommend him. What sealed the deal for me was when he told me about the close professional relationship he has with another doctor that I really love and respect. They have the same work ethics and the same diagnosis and treatment approach.

STAY away!!!!Terrible experience! It was an inexperienced staff an I was bombarded with a series of…read moreunnecessary tests! Quite the scam! He then sends me a stool kit that the insurance denied .. Experimental treatment. An I keep getting. Very high bill! Stay away! The office manger Debbie is awful to deal with as well!