In 2016 and 2023 we had incidents with frozen pipes bursting. In 2016 our insurance carrier dispatched Mainline Contracting in Dumont and John came within two hours of insurance reaching out. (The call from insurance was at 5:30 AM)
In 2023, Liberty Mutual advised me to call my chosen contractor, so I returned to John. I called, and the service had him call me back within the hour. Even though many other residents in our area were experiencing like issues, and he was tending to others, John still made it to my house within a few hours and made the necessary repairs. He was just as precise and pleasant as he was in 2016, and his price was not far off from the 2016 incident; very reasonable since it could have been an exuberant charge when you are in that position at that specific moment. It was not. We would definitely use John at Mainline Contracting in the future when plumbing issues arise. read more