Every room of the home in which carpet was installed, including the stairs, had tears in the carpet…read morecaused by defective installation. These tears, which go all the way through the backing have caused unraveling of the carpet strands and "bald spots," which the Flooring Gallery admits after they came to look at the bad installation job. The retailer has also unacceptably rude and offensive management who threatened me in my home. Horrible experience in every way. I would avoid at all costs and regret ever stepping in the door. Every room of the home in which carpet was installed, including the stairs, had tears in the carpet caused by defective installation. These tears, which go all the way through the backing have caused unraveling of the carpet strands and "bald spots," which the Flooring Gallery admits after they came to look at the bad installation job. The retailer has also unacceptably rude and offensive management who threatened me in my home. Horrible experience in every way. I would avoid at all costs and regret ever stepping in the door.

We went to the store in Pleasantville to get price on laminate floor. Rich was great, he helped…read moreeducate us on the flooring. We received a great price and we were very happy with our experience. Then you know what hit the fan. They sent out the installer from hell (Doug from Patriot Flooring) to do the job. It took him five days to do a two and a half day job. All he did was complain about how hard it was to remove the old hardwood floor in foyer. He had to come back a few times to fix his screw ups. He also did the following damage: Cracked powder room sink pedestal Put hole to in wall and wainscoting Made large rub marks on new floor moving furniture by himself Scratched new floor moving speaker Chipped piece of the new floor Turned light on that was covered with plastic. It melted all over bulbs He denied everything when he came back. He started shouting at me and my wife so I kicked him out. Spoke to Lou and he said it was a month and a half since the installation which is incorrect. He was basically accusing me of doing the damage. Got message to Mike and he called me right away, but we had a bad connection. He said he would call me back the next day. Still waiting for his call. One of my neighbors had a floor put in and Dough did the job, and she had many issues. Another neighbor had floors done by the same company but a different crew and they were very happy.

We are in the midst of purchasing a home that had "pickled" hardwood floors that were not in great…read moreshape. We had Extreme Floor Care refinish our floors in the house we just sold and knew from experience that they were excellent. We were not disappointed. They gave us an estimate that they stuck to, were reliable and professional and completely changed the appearance of our home. We could not be more thrilled and would recommend them to anyone at any time. We would certainly use them again (if need be - we are NOT moving EVER AGAIN!!)

Excellent work and fast service. Called Extreme flooring and set me up with an evaluation to…read morerefinish our hardwood floors. Megan came out and walked me through the entire process and my options. I liked her professionalism and knowledge so I setup a time for Joe and his crew to do the job. When I met Joe on the day the job started, he too was very professional and knowledgeable and walked me through exactly what he was going to do. Thy provided me with before and after photos as they did the job. The final product looks amazing. There were parts of the floor I didn't know how they would turn out and they looked great. Highly recommended.

The girls at the front are super friendly and professional. We were originally given a quote for a…read morerug that was out of our budget, but when we told them what we could spend they quickly adjusted. We found a type that was not only beautiful but within our range for spending. Crew was quick and focused. Hubby and I are happy with the end result and would use this company again.

We used Foglio's over 20 years ago and again recently. Once again It was an all-around great…read moreexperience. Everyone in the store was polite and willing to give suggestions in making the right choice. The installers were excellent and completed the job in a timely fashion.

jen d was a pleasure to work with. she knows her products…read more she can read a customer to know their style. she did a fabulous job of matching tile to our rooms. we will definitely return to her for any other home project. very professional

I spoke to multiple representatives already. I spoke to the Mayslanding store manager August (who…read moreseems very helpful advocating for me), customer service representative (who could not wait to get off the phone with me and who could care less about my problems) and project Manager ( who is working the matter at the moment and seems like he will fix these issues). I believe we are getting somewhere to resolve my issues. Issues: 1. Shoe molding in kitchen, sloppy and a mess, no new toe kicks were installed to make everything level and even. 2. Front door shoe molding uneven sloppy. 3. House was left a total mess with dirt, salt from snow, dust, caulk left all over. I had to go around scraping caulk up off the floor for hours. 4. Nail spots all over trim not caulked or wood filled. 5. Closet door taken off to put floor trim in the closet, trim was never cut to leave a gap to be able to close the door. Installer advised either someone's has to cut the trim or cut the door and never reinstalled my closet door. 6. I was under the impression I would receive new modern square air vents to match the floor. On day the installation was complete, I texted my estimator to ask where the air vents were cause I never asked to have them taken off the quote. Apparently he never added the air vents to the overall project. How am I suppose to know that. Great time to find out after installation is complete. The customer service agent I spoke with advised me if I wanted them I can pay for them to receive them. 7. I was told my by estimator that I would receive some type of molding around my fireplace, no molding was ever installed. 8. Never received an itemized quote, I asked multiple times so I knew exactly what I was getting and paying for. Now here we are after Avalon received my 13 thousand dollars, I am not receiving things I was under the assumption I would receive.l and they are asking for more money to receive my air vents. 8. I Came to Avalon flooring knowing they stand by their name and expect nothing but perfection on their job sites. The day of installation I come to find out it's a third party doing the installation. ASAP Flooring did the job not Avalon I will update this post as and if any repair work gets complete. I would never bash a store who does the right thing and fixes their mistakes. Like I said previously I think we are heading in the right direction so far.

Called Gary on Monday for air duct cleaning and dryer vent cleaning. He gave me a very good price…read moreand set up appt for 9:00 am Tuesday. Two gentlemen came and completed job in about 2 hrs. Explained everything they were doing and cleaned up after themselves. Very professional . Very pleased with their work.

I had my A/C ducts clean and Gary was awesome! He immediately got back to me, price was good, made…read morean appointment and it was done! Highly recommend!!