They discharged me from their services due to a mistake they made. I was kind, only questioned the…read morebill but paid immediately. In their ban letter they claimed things that were not true. They did not tell me the cost upfront and when I questioned it management said that I should let them know how much money I have when I come in instead of them telling me what things cost before they do them. That felt offensive to me. Beware when dealing with management and always ask for detailed cost upfront. Ultimately, my advice is to go somewhere else. I have read other reviews like this about them so I guess I'm not the only one, I agree with Joseph O, very similar experience.

Unfortunately had a bad experience here which ended in them telling me to get another vet. Due to a…read moremistake with a clerical error on their part (they entered both my email and phone number wrong) there was no confirmation of appointment. They finally decided to send me a letter, when I called to get it straightened out the manager told me it was my fault I didn't call & after paying them $300 I would have to pay another $200 to restart his Vaccines. She was rude, judgemental, and belittling. The point of my calling was to figure out the situation and make it right; but clearly, she was overly defensive because her office made the mistake. I am a manager myself and that is not how to handle a situation between paying customers/patients or clients. VERY unprofessional!

No wonder Back Cove has the highest rating on Yelp. If I could, I'd give more stars. The staff and…read morevets are very friendly. I have autism so them smiling a lot helps me understand how they're feeling. I'd like the waiting room to be more "homey" but I'm not deducting stars for that since I care more about the treatment.

Extremely impressed with Back Cove Animal Hospital. My pup is a new patient that I recently rehomed…read moreand unfortunately was not handled well in his prior life. As a result, he is very nippy and expresses his frustration such that everyone is aware. Because of this I was very very apprehensive about going to the vet with him. The Dr. asked if they could put a muzzle on my guy and I said "hah if you can". I kid you not they had a muzzle on him in under 10 seconds. I was floored. After that they were able to do what they needed to do and I was in disbelief. We left with meds to relax the pup before his next appointment and I am thrilled his ear infection is under control and he's in such good hands. We received a welcome packet with an emergency phone number list as well as dog friendly local breweries and recommended walking trails in the area and a koozie!

This vet is simply the best…read more A friend recommended this place, as his dog had had good experiences with the staff. I wanted a place that could help me check in on the care of my guinea pig, which a lot of places don't- this place does! I called for an appointment for my piggy Truffle, and they were friendly and set up an appointment for that same day. I was honestly glad to be taken seriously- guinea pigs are just as important as cats and dogs! It's a clean, organized space here with numerous doctors and very friendly staff at the front desk. I've had two vets here, and both have been knowledgeable, friendly, and understanding of all my pet related concerns. When Truffle had an infection, the vet was happy to prescribe him a medication that fit my budget and really did help improve his health. They are also great with pet emergencies. Truffle had a very bad infection, and they were able to see him within an hour. This is super important for stressed pet parents like me! Check ups can be a little pricey, but it's worth it because your pet is getting the best care. I'd recommend this vet's office to anyone. It is great.

Phenomenal animal care! I trust all of the doctors and staff. Highly recommend this practice!read more

Dr. Barker and team were so incredibly knowledgeable, helpful, insightful and most of all really…read morenice and genuine people. My cat Noodle was feeling incredibly ill and I was so worried about a visit to the vet, as in the past he has not been the best boy during visits to the vet. To my surprise, Noodle was so calm - like he knew he was in great hands. Dr. Barker and team seem to really have the magic touch. The office is so cute and welcoming, the value and insight that we received was outstanding. I can't say thank you enough!

From the owner: North Yarmouth Veterinary Hospital is a privately owned small animal hospital located in the center…read moreof North Yarmouth. Veterinarian and owner Erin Barker has over 10 years of experience helping pets live healthy and happy lives through preventative care, medical care, surgery, dentistry, acupuncture, and more. We offer high quality on-site diagnostic testing with same day results for bloodwork, urinalysis, and digital radiology. Give us a call or stop by for a visit today. We are currently accepting new patients, would love to meet you and your furry family members!

My dog and I had a very good experience at this vet in every way. We are new to the area, a friend…read morerecommended them to me. A bit of a drive for us & worth it.

Whole staff is very compassionate and understanding - I've been going there about 16 years and they…read morealways treated my cat like the special boy he was. They consider your financial situation and offer evaluation/treatment options. I will always go there - can't ask for better

The most friendly and caring place to animals and owners…read more They work closely with their customers every step of the way. And make time for talks about what was done, care to be taken. Often they have have taken my cat in when already squeezed with appointments to make sure my crazy cat is ok. The best and the most trustworthy!

Massimo thinks highly of Dr Saunders and her staff, even though he does express his displeasure at…read moretimes.with the shots But as he says, there are times when we all need to take our medicine. He's just happy it's Dr S with the needle. Massimo says if you have a cat, they would be happy too and feel right at home. He says dogs will like it also, but he tries hard resisting the urge to tell them where to go, if you know what I mean. As for me, I'm just happy to know I have a place to take Massimo when he needs a little extra care, right down the street. Dr. Saunders and staff will be waiting.

Dr. Keniston is a wonderful, caring vet who loves animals and shows it. He spends lots of time…read moreregardless of whether it is a simple checkup or a complicated condition. He is always up on the latest research. His staff is very welcoming. Definitely the best vet in the area! Dr Barbara Schwartz, Tembo and Pip

Highly recommended. Dr. Keniston has a love for animals not money. He gave me hope where I had…read morelittle and saved my cats leg. He has gained a life long patient and friend.

great service, kind staff, took wonderful care of my pets. Their prices were very fair and they got…read moreme in quickly.

From the owner: Gray Animal Center is a full-service animal hospital providing quality veterinary care to Gray,…read moreMaine and the surrounding communities. Our experienced and dedicated team is committed to providing the best care possible for your pet while treating them like one of our own. At Gray Animal Center, we offer a wide range of services to make sure that your pet lives a long happy life.

I live close by in the summer and started bringing my dog to Dr. Riddell 5 years ago. My golden…read morestarted limping and a Vet back home diagnosed her with ACL tear requiring surgery. She was scheduled for the surgery in Portland and I brought her to Dr. Riddell for a second opinion and to get all her immunizations up to date before surgery. He disagreed with the original diagnosis and said she had a "dock sprain". Golden's run to the end of the dock and stop short, she should be better in 2 weeks and gave me an anti inflammatory for her. I switched over to him permanently, because he was absolutely correct. He and his staff are so kind and friendly I look forward to the visit each summer.

I was in Raymond on vacation and needed a vet to treat my dog's ear infection. I checked Yelp and…read morewas very lucky to stumble upon Dr. Riddell. He and his staff are kind and efficient and fun. The Doc treated my hurting dog gently and he (Dr.Riddell) clearly knows his medicine. I learned an awful lot about dog ears in a short office visit. It's great to know that my dog is in good hands if I need a vet the next time I'm in the area.

Outstanding care over the lifetime of our animals (3 dogs and 1 cat). Skillful, kind,…read morecompassionate, knowing that pet owners are part of the treatment equation. We've never experienced any kind of emphasis on buying products, just very accessible and concerned and patient. And they've been doing this in the community for decades. Quite an accomplishment.

Unbelievably bad experience. Just seconds after Dr. Lebouf delivered the devastating news that my…read moregirl had terminal bone cancer, she launched into a self-righteous lecture about the dangers of grain-free diets. She quoted studies and strongly implied that my feeding choices had caused or contributed to her demise. She even added, "I know it's too late for B, but I know you have another dog and want to protect them." I was too overwhelmed by grief and tears to respond in the moment, but several things went through my mind: * I have no idea why she assumed B was on a grain-free diet. Not even true * This is classic "blame-shifting" but why? * There is no chance shelf stable slop pellets have better outcomes for animals than fresh food diets, I suspected whatever study she referring is going to be about pulse diets, where food slop companies swap out rice for anti-nutrients like chickpeas (terrible for dogs and actually leech nutrients, mostly indigestible). When they asked about her diet, I believe I just said "mostly home made - fresh meat and vegetables." I never said I gave them grain free kibble. I feed my dogs a balanced fresh-food diet (meats, vegetables, and rice in proper ratios, with age- and condition-specific supplements) about 80% of the time. When I can't prepare fresh meals, they get premium kibble (that contains rice), mixed with high-quality wet food. There is zero evidence in the scientific literature comparing a properly balanced fresh diet to commercial kibble. The studies Dr. Lebouf referenced appear to be the familiar ones comparing grain-inclusive kibble to "grain-free" kibble formulas that simply replace grains with pulses and legumes. That is not the same as comparing fresh food to kibble, and it is misleading to present it that way. Earlier this year I brought B in after she suddenly started limping in pain. They diagnosed arthritis and a soft tissue injury, charged $500 for imaging, and sent us home with pain medication. It's hard not to wonder whether the cancer was missed at that visit, considering it was in the exact location. B was a rescue who had endured severe abuse and malnutrition in her early years. She arrived terrified of everyone, trembling and submissive. For some reason she chose to trust me. Within a year she had visibly grown, gained confidence, and become the sweetest, most loving dog. She wasn't supposed to be mine forever, but we became inseparable. Losing her has been heartbreaking. I waited a long time before writing this review. I didn't want it to come purely from grief or anger. I understand that cancer can be difficult to catch, and I wouldn't be writing this if the only issue had been a missed diagnosis. I'm writing because of the condescending, sanctimonious way Dr. Lebouf spoke to me during this moment. She quoted science in a misleading way - I believe - because she either didn't actually read it or doesn't understand what it says. To be clear - there are NO STUDIES comparing grain free fresh food diets to kibble with grains. But this is how it was framed as if gospel. It was so inappropriate, but also inaccurate. I can only assume this is being preached repeatedly to other pet parents at the clinic. Many other staff members at the clinic are genuinely kind and great with animals.