i would highly recommend this business they are very professional and very honest. They did a…read moreservice call in terrible weather when most businesses would have re-scheduled. They kept their word on pricing. They also pointed out things that I should do in the future without any high pressure to do it right now. I would definitely use them again and recommend to all of my friends. Robert D

I really appreciate them working on the weekends! Easy to communicate, done quickly. Substantially…read morecheaper than another place I got a quote from. Idk how many there are - the tech who came to my place was Joel.

Very responsive and thorough. They care about doing a high quality job regardless of the time it…read moretakes!

Earlier this fall O'Connell inspected and cleaned the chimney in our newly acquired house- taught…read moreus a lot in the process, thank you for sharing information. I really appreciate they fit us in to their busy fall season despite my last minute call for help. Turns out the visit is really an educational experience, the knowledge sharing is very welcome, what a value for the price charged. And you wouldn't bellieve the amount of ash and soot that came down our flue when they cleaned (previous owner not so ... meticulous). Next fall, I'll be calling early. Thank you O'Connell. The flue is drafting beautiful and clean, making a fire presents no problems thanks to you.

I had a deteriorated chimney that was in need of a rebuild. I contacted Michael to start the…read moreprocess and from the beginning was very impressed by his knowledge and professionalism. Michael's team completed the project efficiently and with a high level of craftsmanship. His team also showed great care and respect for my home and property, something I truly appreciated. I was extremely satisfied with the finished product and will undoubtedly be recommending Michael's Chimney Service to friends, family, and neighbors. Thank you Michael, well done!

Mike did a great job. Was responsive and took pride in his work. Knew his stuff, trustworthy,…read morehonest and fair. A pleasure to speak with.

If I could give zero stars, I would. I prepaid for his service, he failed to show up the day of the…read moreappointment. I called 2 hours past his appointment time and he told me he had a flat tire and was waiting for AAA​ but expected to arrive a bit later. Bottom line, he never showed up. We rescheduled for a later date, he never showed up, and he never returned any of my calls or texts. I am currently disputing the charge with my credit card company. I had used him in the past, without any problems, but obviously, he's got some serious problems now. My advice would be to avoid at all costs

It was a big mistake to hire this company. I wasn't around while they performed the cleaning. I…read morespot checked a few easily accessible vents on the floor after I got home. Guess what, put it in a simple way: it's hard to tell whether they have cleaned it or not! These are the few examples after their cleaning, in the last picture, I saw lots of ants attracted by some candy accidentally dropped in there and they didn't pick it up! Very disappointed with the work.

I've used James Ball Chimney for a number of years. Mostly for my annual/bi-annual…read morefireplace/chimney sweeps. Just this past week Richie & Charlie needed to use some extra elbow grease and really work at the creosote build up I had after apparently burning bad wood this past winter. They were fantastic from start to finish. Clean, on-time, friendly & educational as well. They even inspected my wood pile and gave me some do's & don'ts going forward. 15 years ago James "Jimmy" installed a gas furnace liner. It's still working very well & with proper specs to what the furnace requires vs what was before. This was verified with my regular furnace guy as well. Thank again Jimmy and the crew!!!

James, Just want to tell you how professional, courteous and…read morefriendly your team of Richard and Charles was today. They inspected our chimney (including the steel liner they installed several years ago) and heating system. They gave me the peace of mind that we could use the fireplace for wood fires this winter. All was in good order. Thank you to your wonderful team. Elizabeth

Had a great experience with Junior and his team today. As a new home owner, I wanted peace of mind…read morethat my chimney was working right before I used it over the holidays. They went above and beyond to explain everything to me and even bought & cut up wood to have on hand. Highly recommend!

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more