I purchased a historic vehicle out of state and needed some serious transport done and I wasted so…read moremuch time looking for a towing business that I could truly trust to take care of the vehicle. I spoke to a few companies but this one really stood out, because they were knowledgeable, transparent on price and willing to answer every query I had. The driver was punctual, thoroughly and properly checked the car, and securely locked it before the journey. Excellent communication throughout the whole process. On my way I received some news that made me feel a whole lot better about the whole matter. The car arrived as described and in good condition. Unique vehicle towing and long distance transportation, these guys know what they are doing and everything was done professional from pick up to delivery. I especially loved the respectful way the personnel interacted. They cared about the car as if it was more than a wage. It is rare to locate reliable long distance towing, especially for older or expensive autos, but this company has really blown my expectations out of the water. I will definitely be using them again for any out of the ordinary towing, automobile transport or any transport needs that I may have in the future. One of the best service experiences I've had in a while. Full stop.

These guys are great. I worked with my insurance company's emergency road service to tow my car…read morefor 3 1/2 days with no luck. Their list of towing companies is worse than bad. They finally called Rapid Transport who arrived 15 minutes later. Yay!!!!! The driver was polite and knowledgeable and was hooked up and gone in about 10 minutes. The dispatcher on the phone was polite and knowledgeable as well. Very professional. I unreservedly recommend them.

Secure Towing was the ONLY tow company able to tow my rental 2022 Volvo XC60 after being stranded…read morefor almost 10 hours. This car doesn't have a manual override for neutral... these guys are fast, responsive, professional, and equipped with EVERY way to tow ANY vehicle.

We needed our Nissan fixed from a driver hitting it while parked. We took it to Crash Champions on…read moreAirline Blvd. We had used them before. The drop off, having Enterprise come pick us up for a rental, and the pickup when vehicle was finished all went very well. The vehicle was ready on the day that they said it would be. Great customer service. The insurance company paid so I can't speak on value. Will use again if necessary.

They pretty much don't want your business if you're not going through insurance. I came in for an…read moreestimate. Was told THE OWNER would be out to complete my estimate. I'm like wow the owner? I guess he wants to own the extremely overpriced estimate he gave me at $6000 almost double what 2 other shops quoted at $3500. It made me think they really don't care about the actual customer. They cower to insurance companies and will give them sweetheart prices. But if you want to pay cash your business isn't wanted or needed unless you're willing to pay through the nose. It's really too bad. But thanks for letting me know you don't want me as a paying customer. I think reviews are being deleted.

Amazing customer service experience one time fair priced, on time they took care of my car and got…read moreme where I needed to go

Had my car breakdown in Norfolk and called them. The tow driver was super nice and got my car…read moreloaded up quick. Their prices were totally reasonable, too. Really made the whole situation less of a headache. Thanks again!

Excellent service and very personable crew! Don't hesitate to reach out to them for your towing…read moreneeds!

These people are scam artists. They sit and wait, will tow your car after they watch you park and…read morerun to deliver something at somebody door, hook your car at the speed of light and then drive 50 mph in a 25mph neighborhood to get away. and then tell you pickup is at 10 am, then not show up until 12 pm to let you get your car. Nick was the driver. This was a while ago, I had posted on another social media about the incident and he somehow found it and threatened me about "he just got out of jail", which he also did in person when we caught up to him at the light and pleaded for our car back. Hopefully they've fired him by now, but regardless terrible company to knowingly employ a person that acts like this.

Probably the worst feeling in the world is breaking down on the interstate. Fortunately, I was able…read moreto make it to the end of the offramp before the jeep shut down completely. Called several services in the area that never answered their phone. Ricky's did, and they were very professional. Towed my car back to my home and helped put my mind at ease that he knew what he was doing. I highly recommend their service and if I ever find myself needing a tow in the future, they're top of my list!

I was really pleased with how quickly they responded, and the person who towed my car was really…read moregood at what they do. They took great care of my car, explained everything clearly, and did more than I expected to make sure I was happy. The price was fair and clear, with no surprises.