Absolutely THE WORST. If your roadside assistance company assigns you to them, REFUSE, direct them…read moreto this review and ask for some other company. This company will tell roadside assistance a time to show they have the "fastest" response time then take THREE POINT FIVE HOURS to show up for a flat tire. Every time we or the roadside assistance checked in with them, they were 20-25 minutes out. When the driver finally called to say he was on his way -- 50 minutes past the last time they told us they would be there via text message - he was STILL 15 minutes out. He showed up of course - you guessed it! - 20-25 minutes later and in a regular sedan . The guy was super nice and got our spare on quickly and this is absolutely not abt him but 100% abt the crap the company pulled. Respect your customers' time and if you can't get there within a reasonable time - which any reasonable person would say is much much less than 3.5 hours - then DO NOT TAKE THE JOB. Periodt. We sat from 11:45pm to almost 3:00am to have a freaking spare put on. And whoever responds to the reviews, miss me with the "have a blessed day" or the snark. Trust you will see this review everywhere and Chevy Roadside has already escalated the complaint. :-) So you have a blessed one!! #dobetter

After waiting over two hours, I asked for an updated ETA. I was told another 40 minutes, only for…read morethem to cancel five minutes later. Zero stars, do not recommend

Outstanding service. Needed a Dodge Charger towed. They dispatched a driver very quickly. Butch was…read morevery knowledgable, patient, and got the job done quickly while maintaining a high safety standard. The price of the tow was said upfront and was fair. I would do business with Spartan and Butch again and would confidently recommend them. Thank you Butch and team!

Guy seeemed very nice and helpful at first , took longer than usual because" a really bad break up…read more"and his girlfriend messed up all his paperwork and bank account info ,...ok cool ,i should've known right there to go with someone else , finally my payment went thru , because it was "such a pain in the ass to tow the way he was supposed to tow a bmw .he did the lazy way which was hook up to aftermarket tow hitch ( which I didn't even. Know becuase I bought with vehicle. But as a towing company they knew and still attached to it ,which in return sent my car flying to hit a curb and off into bushes .first thing out his mouth was that wasn't my fault ,and continued to take the blame off himself saying he can't take a hit with insurance. Then didn't wanna give me insurance information,had to take a pic of his registration .

These people are scam artists. They sit and wait, will tow your car after they watch you park and…read morerun to deliver something at somebody door, hook your car at the speed of light and then drive 50 mph in a 25mph neighborhood to get away. and then tell you pickup is at 10 am, then not show up until 12 pm to let you get your car. Nick was the driver. This was a while ago, I had posted on another social media about the incident and he somehow found it and threatened me about "he just got out of jail", which he also did in person when we caught up to him at the light and pleaded for our car back. Hopefully they've fired him by now, but regardless terrible company to knowingly employ a person that acts like this.

Probably the worst feeling in the world is breaking down on the interstate. Fortunately, I was able…read moreto make it to the end of the offramp before the jeep shut down completely. Called several services in the area that never answered their phone. Ricky's did, and they were very professional. Towed my car back to my home and helped put my mind at ease that he knew what he was doing. I highly recommend their service and if I ever find myself needing a tow in the future, they're top of my list!

I had an accident on October 3, 2024, My insurance company sent Blessed is He to tow my car. When…read moredriver of tow truck began to tow my car he used no straps or chains, be lifted the car way up high in which my car rolled out and dropped to the ground causing damage to the back of car..We were screaming at him that it was too high to no avail. The driver never said one single word he continued on and finally put straps and drove off. I reported it to the insurance company and now it is becoming a hassle. If you value your car do not use this company. Rude driver and did not know what he was doing. They are horrible.

I can't give enough compliments, a blessing is absolutely what they are. We called for a tow…read morebecause our truck wouldn't start. We had attempted a jump but it still didn't start so we assumed it was the starter. Taurean arrived on time and called me to let me know they were unable to tow it because they had gotten it started!!! He waited at the truck until I arrived to drive it home. I will recommend this company to everyone I know!

Very communicative! Gave a price and an ETA on the phone. I'd use them again if needed.read more

Fair price, exceptional customer service, friendly, and efficient. (Rarely traits someone would use…read moreto describe a towing company) . I received a quote for a planned tow quickly, was able to work out a time that met both our schedules, and driver was able to have my truck loaded and dropped from a tight spot into a tight spot in minutes each time. 10/10 recommend and will definitely use again. If the need arises!

Nicholas was superb and very professional! He communicated very effectively! Extremely reliable and…read morestress free service! I strongly recommend!!!

Excellent customer service with a great attitude and prompt timing! Safe, friendly, gave me an…read moreunwarranted discount, making it extremely affordable! My stressful vehicle situation was mitigated significantly by choosing this company to come tow my car at 8pm to a dealership to get fixed, it was pretty easy and the driver and dispatcher (owner?) were both professional and down to earth.

The only Towing service I use. Always a quick response. Very affordable pL is a very honest man…read more Would definitely recommend.

I have used this company twice so far and they are quick and reliable. Very nice people each time!read more

Excellent service and very personable crew! Don't hesitate to reach out to them for your towing…read moreneeds!