I specifically informed Main Street Lumber that I could not accept lumber with visible mold due to prior mold-related health concerns. Before placing my order, I discussed this requirement with my salesperson, Waylon, and was told my lumber would be selected to meet my specifications.
Approximately two days into framing, after humidity increased, I discovered multiple boards with visible mold and discoloration. When I raised my concerns, I was told that lumber arrives in bundles and cannot realistically be individually inspected before delivery. This was inconsistent with my understanding of the process when I placed the order.
I checked with GPT today and discovered this: This is a better explanation than what Charles Pool shared with me.
Mold develops when:
1) Moisture content remains above about 19-20%.
2) Lumber is stored in humid conditions.
3) Bundles are wrapped and unable to dry.
5) Rainwater penetrates storage areas.
7) Lumber sits for extended periods.
You can see from the lumber yard photo, all of these conditions are present.
As a result, the project was disrupted after framing had already begun. The lumber now sits in the yard exposed to the elements and they refused to come pick it up. The installer had already committed labor and crew time, creating additional costs and delays.
I requested that the lumber be removed and that a full refund be provided. Main Street Lumber declined to provide a full refund and declined to cover the labor costs associated with the disruption.
Based on my experience, I would recommend that customers with strict quality requirements consider metal studs or personally inspect and select lumber from retail stores before delivery.
But certainly don't buy from a lumber yard company that does not care about mold prevention, inspection, treatment and Accountability.
This review reflects my personal experience with this transaction. read more
