I want to say that this dental practice has vastly improved since the departure of the previous…read moredentist. I stopped going and once I was informed that dr cooper was no longer there I came back. The dental assistant Hee Young is awesome. She is Honest, caring and delicate with your procedures. She makes going to the dentist enjoyable again. I trust her and she educates you on proper care of your dental requirements. This practice is headed in the right direction, thanks in part to Hee Young.

I still can't speak about the BOTCHED dental job (veneers) I got on May 22--and it's exactly two…read moremonths later--at Laurel Smiles for $7,152!!! I loved my smile BEFORE my veneers! I had bonding for 40 years and had gotten a small chip, so I had a small gap again, which I wish I would've just kept! Dentists don't want to do bonding, anymore, as I guess there's not enough money in that. I keep wishing I could go back because I HATE MY TEETH NOW!!! I am someone who smiles constantly; now, I keep my mouth closed as much as I can. I had a small overbite, which I discussed with Dr. Cooper asking how the veneers would affect that. Three dentists, including Dr. Cooper, had expressed that my two front teeth were "too big." I love my teeth and have had 40 years of compliments about my smile! Dr. Cooper said she would do four veneers and make the two front teeth a little smaller and the other two slightly larger. After almost 6 weeks of a comedy of errors (wrong veneers sent twice, one the color was too dark (but probably not), the fourth and final ones in my mouth--I have two HUGE front buck teeth, a HUGE overbite (I'm so uncomfortable when people can see my teeth from the side), and the veneers are a TOTALLY DIFFERENT COLOR from my natural teeth!!!!!!! Oh, my veneers were EVEN BIGGER than they are now--I had Dr. Cooper shave them down!! I CANNOT EXPLAIN HOW I FEEL!!! I am having the veneers removed and ortho (Invisalign) because I can't even take a chance of another botched job! I paid $1500 for the ortho as that's what I was told at the other dentist office to get started. Turns out I need to pay another $3500 for a total of $5000 for them to do the gum surgery, temporary veneers, and ortho fitting. I just paid $7152 at Laurel Smiles, which brings me to $8,652 I've now spent. I can't afford to pay anymore right now, so I'm stuck with these HORRENDOUS things in my mouth until I can afford to get them removed and do the new treatment. On top of that, I will now be forced to wear a retainer in my mouth four nights a week for the rest of my life!!!!! If you're getting all veneers, maybe you'll be okay. If you're not, KEEP LOOKING FOR ANOTHER DENTIST!!!! I CAN'T EXPLAIN HOW I WISH I COULD TURN BACK TIME!!!! OH, THE REPAIR JOB--JUST UNDER $15,000 WITH A DISCOUNT!! Oh, I also do not bite into anything! My veneers are so thick, and my teeth don't meet like they should, and I'm afraid they'll pull off and split my gums!! Below are photos of what I used to look like and what I look now! I would also like to say it is embarrassing for me to post these photos!!!

I have been a patient of Dr. Batz & Weiner Family Dentistry for over fifteen years. I recently…read morescheduled a long overdue dental appointment. I was informed to update an online patient form, prior to my scheduled dental appointment. While attempting to complete the online patient form, I had difficulty submitting the form. I had to phone the main office requesting assistance regarding the online patient form. The office staff had to reset the online patient form, and I submitted the online form. At my first scheduled dental appointment I was asked to provide my identification, dental insurance card, and my co-payment. A series of dental x-rays were taken of my teeth. Afterwards, I was examined by Dr. Jonathan Dukes. it was determined, that I needed to see a periodontist. After my dental examination, I was escorted to employee: Ms. Mary to schedule an appointment with a Periodontist. Ms. Mary scheduled my dental appointment, and to my surprise was required to provide a fifty dollar (50.00) refundable deposit. I was told this refundable deposit was utilized as a deterrent to patient no-shows. I was also provided the co-pays for my future scheduled dental appointments with the Periodontist. I was assigned Periodontist: Dr. Jeffrey Brain. Dr. Jeffrey Brain proved to be a through Periodontist.

This office is unorganized, unprofessional, people running around everywhere, multiple single desk…read morepeople like it's a call center, doctor was not professionally dressed, and a complete waste of time coming here for an interview. I wish this was a better experience but unfortunately I felt let down.

On Wednesday 8/31, I was in a lot of pain and called out from work. I immediately started searching…read morefor a nearby dentist. I don't usually call out from work, but I hadn't slept due to the pain. Laurel Pines returned my call and set me up for a 10am appointment. I cannot say enough great things about this practice and what a good job they did on me. I needed a root canal, but my insurance covered a lot of the work. It took a long time, but at the end of the day, I left with a new crown and I was no longer in pain. I really recommend this dentist for emergency dental work.

Never got a call back about dental care plan from Tammy. I have to keep calling which is crazy. I…read morehave been coming here for over 30+ years but its time for a change. My hygenist is awesome.

Very friendly and pleasant Doctor and staff. I had a routine checkup & cleaning and later a…read morefilling. Both procedures were painless. I definitely recommend this Dentist.

Was given an estimate of over 10,000 dollars out of pocket for a one tooth implant procedure…read morebeginning to end. My insurance would have been charged the remainder of this outrageous estimate. $10,000 was MY cost. Ridiculous. Since it clearly sounded absurd, I went elsewhere for a second opinion. X-rays were done again, complete estimate work up... I now have an appointment elsewhere to have this one tooth implant for $450.00 dollars out of pocket, and $5000.00 is covered under insurance. Good bye Laurel Pines! You were a bad joke. Poor attitudes and ripoff practices gives you a zero.

Dr. Arnouk is absolutely the best. He takes the time to explain his decisions with my dental plan…read morein a way that no other dentist ever did. And his work is absolutely phenomenal. His office also worked with me during a time when I was not in a good financial place in my life and they were patient with me in getting my bill paid off. I am so grateful for that because it was really a stressful time in my life. I recommend his work; it's the finest that you will get in the area bar none!

I needed so much dental work and care. Going to the dentist has not been a favorite of mine. Dr,…read moreArnouk and his assistant are extremely skilled. They are working on repairing my teeth in a skillful, yet gentle way. If you have fear of the dentist and/or complex dental problems, this is the place for you.

Always a pleasure getting excellent top quality care, Ruby and the entire crew are polite,…read morefriendly, knowledgeable, 1000000 % highly recommended

I was a patient of this practice for many many years. I was mostly drawn by the convenient hours…read moreand the pleasant relationship I had with the team. The head dentist has done some intensive work on my mouth over the years (even though the aesthetics were not the best). I often complained about my smile as I told Dr. K I NOT LIKE my smile (based on the work he did). Recently, the head dentist performed what I feel was faulty bridge work over implants. I paid quite a bit out of pocket for the dental work. The bridge failed in 6 months (this work should have lasted many years); besides that the work looked poor & I was uncomfortable with my smile). I reached out to the practice about fixing the faulty work and addressing the aesthetics. The dentist agreed to see me but stated because my insurance changed, to repair or even review his faulty work the visit would be OUT OF POCKET! Why should I have to pay this dentist again to fix his faulty work? I declined to accept the appointment. I have paid him more than enough money over what must be 20 years. Patronize this practice at your own risk but don't expect a perfect or quality smile. I will not recommend another person to this practice (sorry if I recommended you & it was not a good result/experience). Signed, Ms. Seriously Disappointed

I took a broken denture to aspen dental , fully expecting their advertised $48 repair offer…read more Instead, I was charged $268--when I questioned it, they shrugged and said that $48 is merely a "suggested rate," for advertising. When the denture broke again just a month and a half later, I call the office to see they can repair it again at cost but they simply say you need to purchase a new one. no rationals given. so it is clear that this is just a money making machine. If you're looking for a denture office that actually stands by its work, look elsewhere. This place uses rock-bottom advertised pricing to attract customers, but once you're in--they charge far more, deliver flimsy repairs, and deny responsibility after the fact. The experience is expensive, misleading, and frankly infuriating.

Been this office before three times. I thoroughly enjoyed working with them as they were very nice…read more They were still nice this one but now I have an issue. Nothing was ever said about the condition of my gums other than using one or the "pro health" mouthwash and not the alcohol based ones. Last time I saw them was six months ago. No problems expressed to me. Made my 6 month check up. Went Friday and now I'm all of a sudden I have advanced periodontal disease that they wish for me to spend $2300 to get a deep cleaning. So all of that somehow developed in the last six months since YOUR hygienist cleaned my teeth. I find it very suspicious. Not saying they're lying, just saying, I'm getting a second opinion before we do this $2300 procedure that in the six months of being in their office, no one has said anything about. And to the kind insurance person, (truly not sarcasm) you should understand that if you just whip out the statement, "it's only $2300". You can expect a shocked, upset response. I'm sure that I did frighten you a little bit in my response but don't just shoot the number $2300 at a retired person and expect them to do cartwheels down your hallway with joy. That amount represents my entire rent and utilities for one month. Stop and think about the information you were delivering. You need to practice your delivery!

the actual dr that extracted a bad tooth was great.... I don't know her name…read more the staff and preparation seemed disorganized and I was nervous at the start in fact rude... its a chain. like HairCuttery i will revisit only because after 45 minutes the dentist eased my mind. she was great staff is rude and something isn't right with that situation

I'm extremely disappointed with Smile Loft in Laurel. This is now the second time I've made an…read moreappointment months in advance, only to arrive and find out it was moved or cancelled without my knowledge. As a business owner, I plan my schedule carefully and take time off work for these appointments -- time that I can't get back. On both occasions, the front desk staff claimed they had called and left a message to reschedule, yet I have no record of any missed call or voicemail. I'd be surprised if they could produce proof of one either. What makes this even more frustrating is that they send automatic text reminders a week in advance, which I have confirmed each time, only to show up and find my appointment gone. Their dental services are good, but due to the unprofessional handling of scheduling and communication, I will not be returning. This kind of disorganization and disregard for patients' time is unacceptable.

Doc! You have done it again!!…read more This Practice is AMAZING. Its small, clean, and the staff is very attentive. Before finding this gem I NEVER enjoyed going to the dentist. My first time here I actually fell asleep - while getting a deep cleaning! That should tell you how comfortable I was! Fast forward 7 years and Im still here! They keep my mouth right and they never upsell or gouge you on prices and insurance. Give em a call and tell them Elliott Said hello! You will be taken good care of!

WEN I TELL U I LOVE THIS PLACE, Dr. Winfrey, Regina and the other team members (with the exception…read moreof one person ‍) I MEAN IT I LOVEEEEE THE SERVICES THEY PROVIDE! Yes all caps bc I am yelling! LOL You are treated like family. Everyone remembers your name and not bc u are just a client. They are VERY ACCOMMODATING and BEAUTIFUL PPL. Everyone on the staff has beautiful teeth, and the facilities are immaculate and sanitary. If your cold, they have blankets, if ur thirsty they offer water. Regina, "the bomb hygienist", has you covered. She keeps my mouth feeling like a million bucks not to mention my bomb white smile. I come all the way from Clarksburg, MD bc I love this place so much! I give them 4 stars only bc that one staff member who never fails to make me wana cuss alittle......‍

First time at a dentist office in well over 10 years, called them at 3pm told me to walk in and was…read moretaken care quickly. Had a cavity that DR Bryant was able to fill the same day along with a cleaning and out the door by closing time. The staff was very polite and professional and I can't recommend this place enough. Amazing work and care from everyone in this office.

Dr. Bryant is a great dentist. When I first walked in, it was not your ordinary dentist office. The…read moreappearance looked a little outdated and the "exam rooms" where in cubicles but everything was CLEAN (which is a huge plus for me). I have read other reviews which stated that Dr. Bryant was good AND he accepts Tricare/United Concordia. The staff is friendly, personable and Dr. Bryant CARES ABOUT YOUR TEETH. I am in my late 20s and a stickler when it comes to my teeth. I received a cleaning, X-ray and recommendations for my next steps. My cleaning did not hurt and my well-being was constantly assured. I would recommend this place to everyone looking for a family dentist.