I can not say enough good things about Empower and the treatment I have received from Rachel. After…read moredealing with back pain for years, and having numerous doctors point me towards ways to help the symptoms but not treat the cause, I was fed up. My initial exam with Rachel was more thorough and informative than any I had received previously. After performing an array of tests she felt the majority of my issues were muscular (and not disc as I had been told) and I would benefit greatly from her treatment. Within a week of starting I began to notice improvements, and now 3 weeks in, the daily pain I was dealing with is virtually gone. Rachel is incredibly smart, caring and encouraging. From my first visit on she has shown a real interest and motivation towards improving my quality of life. I actually look forward to my appointments! I am very grateful for finding Empower and Rachel - I highly recommend their services.

Kimmy is awesome! They are not your typical PT. They go over and above taking extra care to get to…read morethe root problem for a permanent solution!

Great place for PT. The front desk is friendly and knowledgeable and the physical therapists are…read moreexcellent. They provide specific PT programs for their clients. It's not cookie cutter care like some places. I highly recommend them for physical therapy

If you have to get Physical therapy done at this center, go to Matthew Maguire, hands down the best…read morePT I have met till date. He knows what he is doing, doesn't push you so-much so that you can't do the exercises yet has a balance with trying new stuff suitable for your condition. Very friendly to talk to and very compassionate. Don't waste a minute, schedule your appointment with Matt today!

The ATI Physical Therapists are amazing! Ken and Nick are wonderful and personable. Being injured…read moreis no fun but they certainly help in making one feel better. Would absolutely recommend x 1000.

I cannot say enough about the great care I received at this facility. This is an excellent…read moreteam....they are very good at what they do and very attentive and friendly. Their engagement with everyone is amazing. The atmosphere is supportive and welcoming. They resolved my pain by creating a plan that help me with my shoulder and neck. I would not hesitate to come back or refer others. TJ

Update: The Doctor is amazing and understanding as well as the staff that took me back and talked…read moreto me! They were all super understanding and listened to me. That is why this review is 3 stars! For them alone I WISH I could give this place 5. However, as I was leaving my follow up the receptionists laughed at me like they were annoyed at me. One of them scoffed and the other kept making faces the entire time I was trying to schedule an appointment. Again, I am just a person trying to navigate a workers comp claim and majority of people I've interacted with during this process have been kind and understanding, some have done nothing but left me in tears and not wanting to contact the office for any questions. It costs nothing to be nice. ------------------ Dr. Charles was super nice however, the person I've spoked to both times on the phone for my workers comp claim has been unhelpful and argumentative when I was trying to update some paperwork so that I could be paid through my company for my missed work due to my injury and when I was trying to make the initial appointment and give them my information for an appointment.When making the appointment she seemed mad at me the entire time. I've never had to do a workers comp claim this extensive before so I was confused. The tone in her voice made the conversation rough, but I brushed it off. Then, when I was trying to change the paperwork from 'can't return to work' to 'light duty' so I could watch videos at home for light duty and get paid through my company and not have to go through workers comp insurance she refused to help me. Even once I explained that light duty is only videos at home. She kept repeating 'why would the doctor do that' and said she would have him contact me to discuss it further but after looking up my file she said "it said can't return to work he isn't going to change it." I believe she refused to make a note on file for him to contact me due to that. I believe her name is Melinda. She is who I have had the unfortunate privilege to speak to everytime I've had to contact the doctors office. I now have anxiety every time I have to call her due to how she has treated me over a workers comp claim. I ended up in tears after the conversation and besides my follow-up appointments I refuse to do PT in that office and had to find a different PT office elsewhere. Also has been over a week since my appointment and I still haven't recieved my cold therapy unit!

Office staff for Dr Schwartz is horrible!! They never call you back and missed schedule my…read moresurgery! I had a very terrible experience and now have to seek some other surgeon and have to wait to get my knee operated on!! Please go elsewhere for quality service! No one should have to deal with this incompetence!!!!

Dr Hiller is a miracle worker! He took care of me immediately when I could not walk from back…read morepain. His gentle methods had me walking and running in no time! I would not go anywhere else. His knowledge of correcting back pain is second to none!

Fantastic! Everyone there is great and Dr Hiller is exceptional! I highly recommend seeing him!read more

I recently had a bad fall and had to have surgery on my ankle, followed by a long healing process…read more I didn't have a contact for PT in the area, so when I asked for some advice I got connected to Mike who helped me understand what would be next for me with therapy. We had a great conversation and I decided to make an appointment with Josh to get started. I cannot say enough wonderful things about Josh and the treatment plan I worked through with him. the 1-on-1 approach they have here is perfect for my easily distracted mind. He explained everything I would be doing, what I could expect, and truly made me comfortable knowing what was happening with my ankle. The sessions were perfectly put together for me, challenging when needed but clearly put together to meet my abilities at the time. I felt stronger every time I left! AND the sessions were fun - truly! Josh made the time pass quickly by chatting about different things and keeping my mind occupied. I absolutely lost count multiple times during sessions, and probably did a few more reps than I needed to, but the great conversations made it worth it! The staff here is clearly knowledgeable and knows what they're doing. I have had PT before and never felt like I actually accomplished what's I was there for - and this time I did. I would absolutely recommend this team to anyone looking for a therapist in the West Chester area, you cannot go wrong with this crew!

I had a sprained ankle and received therapy twice weekly for eight weeks. Josh was great. He…read moretaught me a lot, answered all of my questions and got me to my goal. Josh is very knowledgeable and is happy to answer any question and explain anything about the therapy and the injury being treated. He also has a great sense of humor.

I have been coming here since it opened and have received excellent care from very caring wonderful…read morepeople!

This is not a pain management center, I was seen. CT SCAN red. My family doctor was retiring. I've…read morehad 12 neck surgeries and still have 3 herniated disc's in my lumbar. No pain medication that was prescribed from my PCP for six years. I've had I had 7 infections and ablations prior to my visit. They don't work anymore. My last injections were over a 6 month period. I dong understand how people with stubbed toes and get prescriptions. I do not recommend waiting your time here. I've now been off of pain medication for 8 months. I used Excedrin, Aleve, Tylenol etc. ice packs and heat packs.

Christa is an exceptional acupuncturist. She exudes calmness, so just being in her presence is a…read morerelaxing break from everyday stresses. But she is also highly knowledge about acupuncture and her work is incredibly effective. She has worked on me, my husband, and my mother for various injuries/illnesses- both recent and chronic- and the results have been unbelievable!! My husband in particular raves about how the tension in his neck and shoulders (from hours spent hunched over the computer at work) has disappeared.

Christa has helped me several times. She is professional and compassionate.read more