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Main Line Benefits- Adam Richter

5.0 (1 review)
Closed • 8:00 am - 3:00 pm

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Life insurance

Main Line Benefits- Adam Richter Health Insurance Offices Photos

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1 year ago

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Bridge First Insurance - Dave golfing at the Travelers leadership conference

Bridge First Insurance

(34 reviews)

I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.

Jessica Cortes - State Farm Insurance Agent - State Farm Agent

Jessica Cortes - State Farm Insurance Agent

(5 reviews)

it's wonderful to have such a knowledgeable & well versed agent who really looks out for me. Amy is…read morethat person. Since my starting with State Farm she has given me practical helpful advice for -ALL of my insurance needs. I feel good protecting my family with the life insurance policy Amy recommended & walked me through getting. What an asset to the Jessica Cortes Agency. Thank you Amy Williams & Jessica Cortes!

From literally, start to current status, my agent, Amy, has been more like a friend than "some…read moreagent". From the very first phone call, she made sure to get to know my family, our needs, our lifestyles, and our desires for insurance coverages. The personal connection that you get with State Farm is evident and so much more personal than an 800 number with whom you get a different person every time you call. Amy has been a wonderful communicator via every means possible - and I mean every means - phone, voicemail, text, and email - she does it all and she does it PROMPTLY. There was one time where I was literally about to make a purchase in Best Buy, and I needed to know if our Home Insurance policy would cover future damages, so I texted her to check, and she wrote back within 5 minutes. If you are looking for personalized insurance shopping, at a concierge level, then you are done searching. Go with State Farm. You won't be disappointed. Thanks to Amy and her whole team! A+++!

Main Line Benefits- Adam Richter - healthinsurance - Updated May 2026

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