To the owners of this Mailboxes: I will ask you publicly on Yelp to refund my $462.00 that I paid you for a FedEx shipment. I have been trying since May to get my refund and you have been avoiding me.
My shipment was in two boxes and when you go onto the FedEx website, with the weight and dimensions of my shipment, you will see that it is $462 USD to ship it from Tuesday in London arriving Friday in the USA, via international priority. However you shipped it international economy which would've been approximately $260, not even expected to arrive until Monday. You told me that by paying $462 I would receive my shipment by Friday. I have that in writing from you.
So even if I had wanted it international economy, you overcharged me by $200. However I wanted it to arrive on Friday and agreed to pay $462 and then you shipped it out economy and not priority, overcharging me considerably!
To further complicate things I thoroughly filled out my Customs bill of lading, which you completely disregarded. Your clerk tried to convince me not to insure it for $1000 and not to declare all of my jewelry and clothing and cosmetics or I might be charged duty. I clearly told her I wasn't worried about paying duty, I just wanted to get it by Friday and I wanted customs, if they opened my package, to see exactly what was inside the package matched what was on my customs invoice. However someone in your shop took it upon themselves to defraud customs by creating a phony customs invoice that caused my bag to be flagged and customs to contact me. The customs invoice that your clerk filled out showed that I was shipping six $5 T-shirts, $20 worth of cosmetics and a few miscellaneous items that clearly Customs wondered why I would be sending such garbage via International FedEx.
Please contact me immediately. If you choose to ignore this as well as all of my other emails, I will have no choice but to involve customs and sign an affidavit that they have been defrauded by your agency and I will ask for a formal inspection of all of your customers records to see how many times you have defrauded United States customs. I will also ask FedEx UK, as well, to intervene to see how many times you have cheated FedEx customers.
You know how to reach me, I have written you numerous emails since May.
If you like, I will post the fraudulent customs invoice here on the yelp review prior to sending it to customs. read more