Stop selling treatments and medication's, they didn't even look at my dog before diagnosing and…read moreprescribing. He was in for his physical. She finally looked his ears and walked out, never touched. The dog never looked at the dog teeth nothing and still charged me $240 later walking out the door. I do not recommend this place.

We were in last minute need of a fecal exam for our beagle. We were in Rochester for personal…read morematters, and we could not find a vet who would do an exam within a day or two. Avon Animal Hospital was accommodating, friendly and quick. Sharon, who manages the office, was a great.

Very Disappointed. I called the office trying to get an appointment for my cat that was not doing…read morewell and was told that because they hadn't seen him i a couple of years that he would be considered a new patient. They were currently booking into September. I have taken my pets here for years and have spent a lot of money. My cat is ill and needed help, but I couldn't count on them to help. I ended up having to take my little baby to the Emergency Care Vet in East Rochester. I will not be back!

I absolutely love this vets office! Dr. Orr has always been so thorough and spends so much time…read moretalking to me about any issues my animals have had. I really appreciate her experience and expertise. I love that she takes the time to explain things. Will always recommend this office.

Amazing vet. Bryce took our dog in right away during a ill visit. He handled our dog with respect…read moreand gave her time to adjust before the exam. She is a very anxious and unsure dog so she was a bit afraid and needed to be muzzle for safety. Im very pleased with his professionalism and the entire staff. Thank you for helping our dog! And getting her updated on all her shots. Will absolutely recommend.

I have been going to this Vet. going on 9 years. Dr. Bryce and his staff have always made me feel…read morewelcome and answer any questions or concerns that I might have. Dr. Bryce takes the time to do full wellness check pretty much every visit for my cat "Snow" and doesn't charge extra. I highly recommend Jefferson Veterinary Hospital for anyone that needs assurance and a piece of mind that their pet which is basically family is in the best care . Eric Scholes Snow 02/04/26

Our dog passed away in June, when we notified doorbell vet of the passing one of their employees…read morewent and told their family members right away without giving us the opportunity to share with our family and friends. Also, on a separate occasion we questioned the vet about the medication they were prescribing to our dog. They took immediate offense and terminated us. When we asked about the medications, they refused to give any information out

I happened to be driving on 390 S and my parents car was an a decline. The universe put me where I…read moreneeded to be my parents cat went to the Rainbow Bridge today They came out to the house reducing the stress on a beloved pet because we all know how much of a struggle it is to get a cat into a carrier-they know it's a doctor visit. We had Dr. Martini and Corrine come to the house. We could not have asked for a more caring, compassionate experience. The kitty peacefully passed in her favorite spot, my mother's lap. This is such a useful service-especially with so few vets taking on new patients. Elderly people don't have to figure out to get their pet in for a check up and elderly pets don't have to through the stress of a car ride. Your pet deserves a peaceful, stress free end. They also offer a lot of other services such as checkups, nail clippings etc. doorbellvet.com is where you can find them online.

Our dog is sick. Lethargic today and tail between her legs. Our normal vet is closed (it's Black…read moreFriday) and we were happy when someone from here answered after calling all around. But after taking our info and almost scheduling an appointment once they realized we weren't patients they refused to schedule. So they have time and space but they refuse to help our dog

My dog had surgery at MVAH and I want everyone to know that the ENTIRE staff was wonderful and I -…read moreand my dog - could not have gotten through the process any better than we did if it wasn't for their help. From the front desk, to medicine dispensing and explanations, to their phone calls to check up on my dog (and me), each doctor and staff member involved showed patience with all my questions, and more. They took the time, they understood what my dog and I were going through and genuinely cared. MVAH is a special place!!!

I have been calling and leaving a voice mail once a week for 3 weeks trying to set up an…read moreappointment. I tried the online service, but it will only let me make an appointment for the same day, which obviously isn't helpful. Very disappointing. Zero communication.

My foster dog needed an appointment and they had an opening. Come to find out she had swallowed a…read moretoy sometime before becoming a stray or during. She healed well and quicker than their follow up care suggested. She'll find a wonderful "forever home". Thanks!

I don't write reviews, but I feel compelled to warn people: STAY AWAY from Dr. Miller. She is…read moreincompetent and shockingly unprofessional. She botched our cat's kidney disease diagnosis by completely ignoring (forgetting?) blood work results. She never even staged the disease and showed no knowledge of modern CKD treatments that could have extended our cat's life for years. Instead, she proudly bragged, multiple times, about being a "farm girl" who is quick to put animals down. That cold, morbid attitude may have cost our cat years of good life. Reading other reviews, I am not the only person to experience the same concerning behavior by Dr. Miller. Then there was the recent nightmare. Our other cat was admitted for a mass removal and tooth extractions. I had called around to see if another vet had any openings sooner and found out that doing both in one procedure goes against industry recommendations. Cornell for example, said they would not do both at once as it would be unsafe. When asked about this, Dr. Miller seemed to take that as a personal attack, said that because we wanted a second opinion (we didn't) that she refused to do the surgery. Even though our cat was already in her care, being prepped for surgery, she just abandoned the poor animal in pain while she took other appointments before notifying us. We had to rush back and pick up our suffering (her words) cat with nothing done. Due to her lack of integrity, she hid behind a manager who accidentally confirmed the cancellation was purely because Dr. Miller threw a tantrum over being questioned, not for any medical reason. She condescends and engages in severe guilt-tripping. I initially dismissed it as just an awkward bedside manner. She lectures owners about pain while refusing to communicate or stand by her decisions. I've been through many years of delicate pet procedures and home care (including injections and IVs, this is not my first rodeo), and I have never, ever seen a vet refuse basic discussion, lay the guilt trips on so thick, or punish a poor animal because their ego got bruised by an owner. Her behavior is disgraceful and unethical. Dr. Miller is years behind on feline kidney disease. Recommending euthanasia at stage 2 while proudly claiming ignorance of several effective treatments that can help control creatinine and BUN levels. If your cat has CKD look up AIM therapy, it could save lives if it becomes commercially available (maybe spring 2027!). The good doctor had never even heard of it. The staff is great. The doctor is the problem; arrogant, outdated, and thin-skinned, putting her pride above animal welfare. If you value your pet's life and proper care, do NOT take them to Dr. Miller. I'm shocked at how our cats were treated. I've never had an interaction like this before in my life. Please read similar stories to mine and choose your vet very carefully. She will withhold information and try to browbeat you into euthanasia (she offers instant service for that!). If questioning doctors makes you nervous, she'll bully you, be careful.

My wife and I lost our beloved kitty last month. Sadly, she was getting old (19) and losing her…read moreabilities and quality of life. Recently she began losing weight pretty quickly owing to what turned out to be lymphoma. It was so sad to see her trying to climb short steps and just spending most of her time sleeping. We clearly had to make a decision and, with the deeply compassionate help of Doctor Hines, we let our little friend go. We have been doing business with Walworth Animal Hospital for almost twenty years. They even helped us care for and attend to a feral cat that showed up about 10 years ago and would not leave. All the shots and regular visits. For us, the doctors and staff at Walworth Animal Hospital have always been kind, thoughtful and professional. I strongly recommend this practice.

I turned to Clark Animal Center with a rather complex issue and my dog and I were met with nothing…read morebut kindness and professionalism. From the admin staff, to the vet techs, to the veterinarian(s), my experience was 100% positive and I can't say enough good things about this clinic. I was working with Dr. Benedetti specifically to resolve my pet's issue and she was an absolute pleasure. As I mentioned, it was a bit complicated, but Dr. Benedetti was always patient, helpful, and extremely warm, which during my stressful time, was very comforting. Her gentle disposition made even my spastic dog feel relaxed (which is quite the feat). The staff in general are just very knowledgeable and extremely helpful. No question insignificant, and always on hand to clarify anything. A special shoutout to the admin staff too - they rock! I had to get several documents faxed into the office and out of it and the admin girls were always on top of it! Calling me if something hadn't come in/couldn't get out. Wonderful customer service through & through. The clinic is also very clean and welcoming for both pets and humans. Treats for the dogs (and cats too I assume) and complimentary coffee/beverages for guests to make the visit even more enjoyable. Five stars 100%!

This is the worst place to take your pets to. I've been trying to get my dog on tick preventative…read moremedication for weeks now but every time I call to get him in they never answer their phones. On top of that they have some of the worst customer service I've ever recorded. Once I'm finally able to get on the phone with one of their vets they immediately put me on hold. Every experience I've had with this place is terrible. Do not recommend.