I had requested their "move out ready" cleaning service for $450. I was not at the house when the cleaning was taking place but I assumed that it would be "move out ready" since the price was so large. The house is not very large. It's a 3 bedroom, 1 story house. There is carpet in the bedrooms and tile in the rest of the house. The house was already empty before the cleaning started so I figured this would make it much easier to clean.
When I got out of work to take a look at the house, I was in disbelief at what I was looking at. The carpets looked to have been vacuumed from the lines that were made but absoutely nothing was vacuumed up. I think the equipment just stopped working because 1 room looked to have been moderately vacuumed but the rest of the carpet in the other rooms were not clean at all. The tile was very sloppily cleaned and some parts looked like it wasn't even touched. There is no justification for this considering the price point of $450. The onis of faulty equipment should not fall on to the client. There was communication from them explaining to me that there needed to be extra cleaning in certain areas and that it was going to come with a steeper price point. I was ok with this because I was wanting the work to be done well and I trusted that it would. Unfortunetly that is not what I got. Not only did I fork over $450 for a service but I had to go back and clean it properly. read more