I wanted to extend a huge THANK YOU to Lucy and her staff for their wonderful work. Superior…read moreservice began from my first online inquiry which was answered within 15 minutes. Unlike other service providers, Lucy went beyond asking my home's square footage and general state of cleanliness. She visited my home (on the same day) to walk the rooms and get a true understanding of the scope of work and my specific desires. The quote given was very reasonable and we chose to move forward with an initial deep clean. Our home was tidy, but our previous (nationally franchised) maid service seemed to be getting less thorough with each session so the deep clean gave us peace of mind and a great reset. Lucy was wonderful with scheduling us for a time that worked for my family, and we appreciated her flexibility! Yesterday was our deep clean and OH BOY did her team go above and beyond. Lucy and her associate arrived on-time, fully stocked with cleaning products, and great spirits. They spent over five hours in my home scrubbing things until they sparkled. They cleaned items never touched by my old service including ceiling fans and under the couches. Additionally, they were able to remove stains on my walls that I had given up on. The kitchen and 2 1/2 bathrooms have never looked better! Sinks and appliances look brand new despite being almost ten years old. We are very grateful for Lucy and have already set up to be recurring customers. I cannot recommend them highly enough. Give her a chance and skip the national franchises. I promise you, you won't be disappointed!

Fabulous experience with Lucy's House Cleaning from start to finish! Lucia responded to my initial…read morerequest quickly. She visited my home later the same day to give an estimate. She and her team did a deep clean on our home. They did a fantastic job--our home is cleaner than it's been since we moved in. The service provided was well worth the price. I've already started recommending them to my friends. We will definitely use Lucy's House Cleaning again!

AMAZING JOB. Excellent communication, wonderful attitude, cheerful and sweet and most importantly,…read morean absolutely spotless clean for our move-out!

From the owner: I'm looking forward to helping your home sparkle! Please feel free to reach out to discuss how I…read morecan help. Whether you need weekly, bi-weekly, or a one-time deep clean, I offer customized plans to fit your specific needs and schedule!

Pleasant and professional experience. Their were some details missed…read moreThat I expected even from a "standard clean" , like working obvious wall/floors spills, inside microwave, cabinet fronts, but overall pleased ! Will use again with a better walkthrough at end.

I hired this team as a last minute fill in for my regular cleaner at my Airbnb, they did two…read morecleanings. After both cleanings I received two consecutive negative comments on my property specifically about cleanliness. I shared this with them and they said it wasn't possible to refund me for either cleaning. They offered a 25% credit on my next cleaning with them.....not a great customer service effort.

They could not provide what they promised after I paid them…read more I found them in dependable among other unflattering traits.

Baseboard cleaning…read more I called them to clean my baseboards. Sarah from the company was a little taken aback because that's all I wanted. For clarity I needed 11 rooms of baseboards cleaned. We agreed on a price, and they came today; work was top notch! They were friendly and payed attention to details that I had not noticed. I have to say, while we agreed for them to only do the baseboards, they were also dusting in certain areas! Truly and I mean this, truly a great pair .

They did a fantastic job cleaning!! The owner, Joel needs to…read moretake some customer service classes, though. I paid a deposit, but right after their assigned time to be there, he starts blowing up my phone which I couldn't answer as I was in a meeting. Finally, he texted which I could take. He stated they wouldn't start work unless I went ahead and paid them because the job was more than expected. I thought this was highly unprofessional, but went ahead and paid. Throughout the process, he kept sending me pics and complaints. Again, very unprofessional! Then, they didn't take the trash. They left it piled on the front porch. Joel said cleaning doesn't mean hauling off trash. If you Google move out cleaning, trash removal is part of it. I put a maybe cause if you want a great clean, but don't mind unprofessional behavior and hauling off your own trash, you should definitely hire them because besides not wiping down the counters in the laundry room, I have zero complaints for the job they did. Took one star for the unprofessional behavior and one for the trash and laundry room. This is the text Joel sent me after seeing my review. Im blocking you again now. You know youre just a nasty lonely ugly person and it was not honest you are also a liar. You told what you wanted to tell. I will not waste one more second on such a pathetic sad person, life will take care of you And I will leave the same, and all over social media, video pictures and I know your name too. Nothing in this review is a lie, but you can see what I'm talking about as far as his professionalism.

Deep clean- We felt very overwhelmed with what needed to be…read moredone to get our home back to "clean". We let things slide and eventually- became overwhelmed. To A Shine came in and got us back to more than normal. We have 3 cats- so lots of fur. We had put off deep cleaning- oven, baseboards, ceiling fans, windows etc..... they came in and relieved us of our anxiety. Now we feel we can focus on keeping it up. They did such a more than wonderful job that we are hiring them to come in again monthly. You will not be disappointed.

I do not have enough words to say how amazing this team is. The space required a deep cleaning and…read morethe team was quite thorough in making sure all the spaces were covered. They respected our belongings our home and were so pleasant. Given how much work was required I felt their prices were reasonable. They were not the cheapest quote but after using them I feel like we got exactly what we paid for. They have turned us into repeat clients.

From the owner: At TRIAD MAIDS, we believe a clean and organized space can transform your home and improve your…read morequality of life. We are a professional cleaning and home organization service dedicated to delivering top-quality results with reliability, attention to detail, and care. Based in Winston-Salem, NC, we specialize in residential and commercial cleaning as well as home organization, helping busy individuals and businesses maintain beautiful, stress-free environments. Whether you need a deep clean, regular maintenance, or decluttering services, our expert team is here to make your life easier.