impeccable customer service . I made and appointment a week prior to my massage and when i arrived i was told i had no appointment . James the man at the desk texted me several times to apologize and he offered me a free massage for my next appointment . i have been to this salon numerous times with a groupon and always feel welcome . This may not be the fanciest place but i have never been disappointed in the massage. i do want to thank James for being so kind and making a bad situation a good one . He even gave me a vip card for 40 massages . read more

I called a few hours before to schedule reflexology for 2 people. When we arrived they offered to give us 60 min full body massage instead for $45 per person when its 2 or more. We opted to do that which was so relaxing. The staff had on masks and the place was very clean. She asked how much pressure to use. I loved that they used the hot stones too. They gave us a punch card at the end to come back and get a free service after 5 visits. Will definitely be back. read more

Mahopac Spa left me feeling soo relaxed all my tensions were removed and it even showed in my face . The nice woman who gave me the message on Sunday also offered me a bottle of water while I waited for my husband to finish his massage. Will definitely come back . read more

Had a massage here with the Groupon, the groupon was fine, the massage was okay . They didn't ask me any certain places on my back that needed extra attention so that was a little frustrating. It was a deep tissue, wasn't deep enough, was left wanting to get another massage right after. read more

Very clean, not a long wait. Excellent foot massage. I base the gratuity on the professionalism and skill of the operator. I tipped the woman very generously because of the way she was able to relax me and relieve my pain, @30% pre discount. I gave them only three stars because I had purchased a Groupon, which is why i decided to try this place. The manager scolded me for using Groupon, went into an explanation of how little he gets paid, next time to call him directly and he will match the price without going through Groupon. he must have told me four times before i went in for the massage, that i have to tip the woman no less than 20%. I found that to be very unprofessional and it made me feel very uncomfortable. I called a few months later to see what kind of discount he would give me without using Groupon, and he quoted me a price that was what he had on the price list. read more

After having a horrible experience at a place near me, I decided to take a drive over to Mahopac. I am glad I did. This had to be one of the BEST massages I ever had. The gentleman working the desk was friendly, great and professional. The masseuse was OUTSTANDING. Great full body massage and foot massage. I may have to make this a weekly thing. This was my second time here and quite a fantastic improvement over my first visit. Highly recommend. read more

Spa was good! First timer and I would say 4.5/5 stars. I made an appointment a few hours before and they were able to take me the day of. Usually the area has no parking, but I was lucky enough to find a parking spot close to the spa. Looked more like an apartment building when I entered. Super friendly staff, super friendly warm welcome. As soon as I arrived, they took me into the room. There were a few private rooms with curtains, no doors. When you first enter there's a big room with multiple beds for people who get the quicker massages. I went into the private room for a 60 min full body massage and 30 min foot reflexology. Total was $77. And the tip was standard 25%. I think that's a bit high, but they said it was "standard". Which is odd because you should be able to tip them what u want. Anyways the lady that took me was very gentle. I told her I wanted a harder massage and she listened. She was very professional. Very clean & friendly spa. Would recommend. Only mishap was the standard tip. read more

Mahopac Spa III - Massage Near Me - Mahopac, New York

I received a gift certificate from my daughter for Mother's Day. Never had a massage before so I was a little anxious. I had a deep tissue massage with Frank and it felt amazing!!! I will definitely go back. Prices are very reasonable. Went for a second time, can't remember the woman's name. She gave me a Swedish massage with hot rocks. It was amazing!! I'll be going back!!! read more

Really bizarre experience. I purchased their Groupon and made the appointment from there where it says [request appointment] and I set it up for 1:00pm. I even got a confirmation text from the mahopac spa. So I get to the spa and at the desk there's a man, and to the side there are 2 women sitting on the couch. None of them speak English well, which is fine, but when I mentioned my appointment and showed my confirmation text, the man started saying, "I know nothing about that!" and asked if I called him while pointing to his phone, but in a really rude manner. And I said, "no, I made it online - look at this text though, it has your name on it!" And he just repeated how he doesn't use that , doesn't have a computer and doesn't have me listed, while pointing over and over to his appointment book. Soooo I just had to turn around and leave.... & then I didn't want to go back because he made me feel totally unwanted....and who wants a massage from someone like that?... so I traded it in for another massage from a different spa on groupon. And that is my story. Lol read more

I go a few times a year and do couple massages. Some of them are better then others. I just wish when I ask for a certain spot to be massaged they focused on it and not everything else. Pay special attention to the knot we want out. read more

Wonderful massage. Clean, great location, good pricing. Staff friendly, professional, polite. Not sure what more you can ask for.

I have been coming here since they opened and I always leave feeling amazing. You can request pressure preference and the prices are reasonable. It's under $100 for a 90 minute massage which at corporate places are usually over $100. A must go if your body needs to be reset. They'll work your knots out without you having to tell them. read more

I had a great back massage from Coco who was caring and a very skilled therapist. The spa is very clean and the manager very professional and friendly. I will return again, when I'm in the area. read more

Horrible! Do not go! I had an OK massage. nothing special. After i was done, i gave a tip that i thought was fair. The gentleman wanted more, and asked for it. I said no, and left. Him and another woman followed me to my car, screaming and banging on my window for more tip. Completely unacceptable. I will never return, and urge everyone else to stay away! read more

Worst massage I ever received. I asked for Swedish and I received a kneading that was useless and at one point painful. My upper back is now bothering me. These are not certified massage therapists. I was getting nervous when he started massaging my neck and tat is when I said to stop. I would not recommend. I have had many massages and thought I would try a place closer to home. Staff barely understands English when I asked if they were certified. They will not see me again. read more

My husband had purchased a groupon for me for a 60 minute massage. I will be honest, I was not excited about going after reading the reviews on how some people were berated for using a groupon and for not tipping enough. However, I did not want to lose the money paid and I was prepared to fight back if that was done to me. I made the appointment the day before. I got there a few minutes before and was escorted to the back within a minute. It's not the most professional environment. You walk into the back and there is an open room with several massage tables. To the left are private rooms with curtains somewhat like fitting rooms. There is not total privacy. The rooms are separated by walls but the walls don't go to the ceiling so therefore you can hear what's going on outside of your room. There is only a curtain, not a door which is a little uncomfortable to undress in a room that doesn't have an actual door. The curtain does not block out the opening 100%. The room I was in also had a window that looked into the other room. They put some kind of stained glass contact paper on it (that wasn't applied to the very edges) but if someone were to look closely, you could see into the other room. My massage therapist was Marie. She did not speak english well. The man who greeted me had asked if there were any areas that I wanted a little more attention and then he translated that to her. She was very very good. I don't think she was a professional masseuse but I do think she had some training. Marie was very attentive to focusing on the knots in my shoulders. Part of the massage experience is the peacefulness and tranquility. Because the rooms are not totally separated, you can hear people talking in the background and I also heard a toilet flush several times. That probably was the worst part of the experience which wasn't that bad. I've had better massages and experiences but for more money. So would I go back? Yeah, I think I would go back and request Marie. Oh, by the way, I was NOT berated for using a groupon, I tipped about 30% and they were very pleasant and gracious to me on my way out. read more

This place was great! I was feeling sore from working out and they def took care of me. My masseuse was Lily and if you like being kneaded like pizza dough then she's your girl. This was probably one of the best massages I've had. They do ask you if you want hard or medium pressure. The only cons I have about this place is the communication is a little difficult because they don't speak English too well and there's no initial questionnaire about your health, so if you have any medical problems, I would let them know upfront. Otherwise pretty good place, def going back. read more

. I purchased a $30 Groupon for a 60 minute Swedish Massage. The Spa is in a busy Mahopac area, but I was able to park easily. I went into the Spa and was brought into a room by my Masseuse Lily. I do not get massages very often, but was feeling very sore from my workouts. Lily proceeded to work out the kinks in my back neck and legs taking her time to probe and prod every spot on my back. Very soft music is playing in the back round and all conversation is in very low tones. A very mellow atmosphere. By the end of the massage, I was totally relaxed and felt great. No complaints here. Enjoyed the experience and I will go again. read more

Went to this spa because I found a Groupon for it. It was relatively cheap so me and a girl friend went. The massages were great! I do agree with the other comments on the fact that they barely speak English. The owner does try though and can hold up a conversation for a while. The massage was so good and the price was so great that I came back twice after, once with my boyfriend and another time for my parents. They loved it! My boyfriend said he felt brand new and so did my parents. I would definitely recommend this place to anyone. I would say buy the Groupon even tho the owner doesn't like it and promised to give it for the same price since I'm not familiar with whether or not he honors that. read more

I purchased a groupon for a 1 hour massage. The massage was 3 out of 5 only because no one speaks English there so there is no way to communicate what you like as far as pressure and what area to concentrate on. The woman giving the massage was very nice, and the place was clean. I will return for a foot massage but not a full body massage read more

Okay, the owner is definitely not a huge fan or groupon (I suggested he get rid of it) but he does honor it. Sevin did my massage today, and at first, I honestly thought it would be awful, he started very gently. But he actually spent time to find the causes of my tension and worked hard to get them released. Definitely going back! read more

Not your typical spa, but it was a great experience. Definitely worth the money. I received the 1 hour full body massage, it was a very relaxing hour. Any knots I had prior to coming here were kneaded out, my arms, back and legs felt great and rejuvenated after. I will certainly be going back. read more

I had a lovely deep tissue massage with Lucy, who clearly knew what she was doing. She repeatedly asked if I was ok, and would adjust accordingly. The massage table was very comfortable. You are asked to keep on your underwear. At first, the massage was being done through a large towel. After a while, it became skin on skin, using lotion. Then, hot stones and hot towels were used. Mmmmm. The place is different than most "spas." There are a bunch of "private" rooms on the left, with curtains for doors, and walls that almost went to the ceiling, so you could hear sounds going on. There was also a row of low beds in the main room, and that must be where they do reflexology. I would go back. Oh and I used a Groupon, and had no problems with that. read more

This place was great! I was feeling sore from working out and they def took care of me. My masseuse was Lily and if you like being kneaded like pizza dough then she's your girl. This was probably one of the best massages I've had. They do ask you if you want hard or medium pressure. The only cons I have about this place is the communication is a little difficult because they don't speak English too well and there's no initial questionnaire about your health, so if you have any medical problems, I would let them know upfront. Otherwise pretty good place, def going back. read more

Clean and caring people. I was worried that the place would be loud, but I come towards the end of the day and it's really quiet.

Absolutely fantastic! Mahopac Spa has professional massage therapists who tend to your needs very well. My husband and I had too different service (full body and foot reflexology) by two different people, both of whom were terrific. They asked about trouble spots, focus areas, and places to stay aware from. They were attentive and did exactly what we asked for. They both checked in to ensure that the pressure was just right. The space is clean, dimly lit (perfect for relaxing), temperature controlled, and had soothing music playing the entire time. Thanks for the great experience! We will definitely be back soon! read more

This place was great! My aunt, my cousin, and I came here on a Saturday night. My cousin got a 30 minute back massage and my aunt and I each got a 30 minute foot massage. Very relaxing, great massages all around, and very welcoming, sweet staff. The gentleman who runs the front desk is wonderful. We will definitely be back again! read more

I have visited this spa in the past and have always had good massages. I recently had a bad experience that I wanted to share. I wear glasses and put my glasses in my purse. When the massage was over, I put my glasses on and there was oil all over one of my lenses. My hands had no oil on them. The only conclusion I have is that someone went through my purse (my wallet had oil on it too). I have since locked down all my credit cards, bank accounts etc. Needless to say I won't be going back and I have learned NEVER bring in your personal items when you get a massage. read more

Thank God I had the Groupon because I would never pay full price for a massage here. The place was freezing, uncleanly, and the staff made me feel very uncomfortable - especially during the massage! I could not wait for the massage to be over, and I was in so much pain the next day. Absolutely would never step foot in this place again! read more

Just had my first foot reflexology ever here so I don't have much to compare to but the staff was extremely friendly the atmosphere was great you really do feel completely relaxed the whole time... I will definitely be back for more services. read more

Awesome massage. Quiet, clean and Lucy was wonderful. The best hour I've spent in a long time. I went with a friend and we were both blown away by how wonderful the massage was. read more

I bought a 60 min massage on Groupon. The overall experience on 4/1/2018 at Mahopac Spa was poor for several reasons. The staff spoke little to no English, which was a HUGE challenge. My masseuse had to get a manager during the massage to translate. Halfway through the massage a new masseuse came to finish my massage, which was terrible. Also, there was constant whispering outside the curtain during my massage. The masseuse gave the massage over the towel for 75% of the massage rather than direct skin contact. Due to the above, I could not relax. Overall, I was very disappointed with the massage and service. I base my tip on service. I was told by whom I presume was another manager that my tip wasn't sufficient and that there is a minimum tip requirement of $10. Horrible experience. I will not return no matter the price on Groupon. It was a waste of my time and money. read more

This was a horrible experience. Purchased a groupon for THREE massages. The first massage was underwhelming. I was freezing the whole time and the woman clearly had no training in massage. I figured I would go back and use the remaining two as a couples massage. Upon entering, the owner told us we had to have a "card" for our remaining massages. We did not have this card, and gave him the groupon code. He said this code was already used, and claimed that I had already used two hours, so I only had one hour remaining, and my boyfriend would have to pay for his massage. I explained that I had only used one massage and had two left. He started talking about us to the other staff in chinese as they laughed and carried on with us having no idea what they were saying. SO RUDE! . Not one person claims to speak english, so good luck having a conversation. The owner said "Don't worry, if you have no card, I give you good price", and tried to force us to pay for the massage that we had already paid for with groupon!!!! Outrageous, rude, and humiliating. We walked out and I will never go back. I just lost $60 to this place. read more

I'm in so much freaking pain....unless u are going there for a foot massage (not that I got one) I urge u not to go...I had a painful Swedish massage...USE THE Groupon if u do..... owner will be mad but who cares, u will regret it if you don't...and he lies about acknowledging the Groupon price and over charged me...he collected the money up front from me and at the end for another customer..which is messed up....Both my husband and i got it and are suffering right now....PLEASE u will be in pain and regret it...they don't change the sheets til the end of the day, they just change the PAPER TOWEL where your face is .....so God knows how many naked bodies been on that bed..i was so disgusted when I saw that...STAY AWAY!!!! They are not certified and speak no English, so u can barely communicate... Sucks that I'm in more pain than I came in with... I NEVER leave reviews but I just had to with this one. THANKS FOR NOTHING! read more

Where to begin. If you can imagine a massage at The Overlook you've set your expectations correctly. When I walked in it said Foot Spa and my heart sank because I was getting a full Swedish. Normally they ask you what areas you like and I tried to emphasize upper body but it was like he didn't care. The sign on the room said "please leave underwear on" so god knows what clientele they're used to working on. The place was freezing, there was no door, there was a tremendous amount of noise and they didn't even have sheets on the damn table. I'm standing there semi-nude wondering if I've been pranked. The pressure, holy crap, the pressure was so much (despite asking for moderate) that I felt like I was being mugged or something. So, ambiance zero, comfort zero, hospitality zero, and most importantly massage zero. If I had actually paid full price instead of the Groupon I would have been seriously tempted to ask for my money back. read more

Will not be visiting again. I came in with a Groupon and the owner made be feel very uncomfortable and he was so rude. Never again,,,,

This place is too crazy!!! The massage was good but you get a teeny towel to cover you adn the management was SO rude! He wouldn't let me leave until he had one of the girls check to make sure I had left a tip. I have never been treated so rude in my life. I feel bad for the help. read more

First visit to this spa. If you enjoy strong massages, Lily delivers!! One of the best hour-long massages I have ever had. Use a Groupon for your first visit. Regular price is $55 /hour read more

Horrible, dishonest and will never return ever. Brought package for 3 massages for Groupon and wouldn't honor 3rd massage! Leo the owner is liar and not to be trusted! read more

Walked in and walked out. Staff doesn't speak any English And they kept asking us to read from their book. Wanted us to keep repeating it. Very odd behavior and people. Would never go back again. read more