I went to Pettis Pools in East Rochester to purchase some repair parts I needed to repair a hot…read moretub. Unfortunately they did not have the parts I needed and referred me to the Hilton store. I went to that store and there were 4 people standing at the parts department that were extremely helpful in trying to fix my issue. I told them that the tub froze and the pipe cracked and I needed some fittings and hose to repair it. They looked at my drawing and then took me into the parts department to give me exactly what I needed and to cut a piece of hose in the length that I wanted. They got me all the fittings and their repair technician came in and asked what I was doing and I explained to him and he gave me some very good ideas on how to repair it myself and was extremely knowledgeable and friendly. I would definitely recommend them for any of your pool or Spa needs or repairs. I was very impressed with their friendliness and service.

There is rarely senior staff available to advise you on pool/water issues. They hire young people…read morewith little knowledge who can only offer what they read from their system after it analyzes your water sample. Also, my neighbor purchased a pool from them recently and has not been able to use it, because she can't get the ladder in it correctly. Petis contracted out the installation (they do not install themselves unless it is an inground pool) and neither the contractor or Petis will send anyone out to install the ladder and make sure her pool is step up properly and her pool usable.

5 Stars..!! Fantastic customer service..!! Recently dealt with them on a replacement/ warranty…read moreissue. Couldn't ask for better response and service. Thanks all

Great service. Fair pricing. Will use them again this season. Getting gas fireplace logs from themread more

The young men who serviced our gas fireplace were punctual, professional, and helpful. The price…read morewas fair for the work done. I'm glad I called them.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

Excellent service and parts availability! Head mechanic is an asset! Parking can get a little edgy…read moreon Saturdays.

I went in today to do some early Christmas shopping and was having a very hard time making my final…read moredecisions on candle sizes and scents. I believe the employee who helped me was Chris, he was so polite, patient, and helpful. I was surprised with the level of service I received. I am so pleased and will return in the future!

Pat is excellent at repairs style and value. He has designed a few pieces of jewelry for me and…read morethey came out fabulous. If you have older heirloom jewelry that needs updating, he's your guy. If he can't repair he won't do a "cob job" and ruin things or will refund your $ if it doesn't work. His newer pieces are very nice for gifts as well. Check him out.

Excellent friendly service. The prices and selection are great. My go to for Holiday gifts for my…read morewife. Highly recommended!

I love Bob's Pool and Garden! The extra drive from Greece is well worth it for the personalized…read moreservice we get. As a new pool owner, I have had millions of questions and Matt, Dylan and Brandon have spent lots of time with me answering them patiently. The store has everything you need to keep your pool looking great all summer, and knowledgeable folks to help.

This is a family owned business that I have bought pool supplies and hanging flower baskets from…read moreevery year for 15+ years now. The employees are very helpful and taught me a lot about taking care of my pool! Although their prices are fairly competitive, I will pay a couple extra dollars just to support this local business and the knowledge I've gained from them. There aren't too many businesses out there like this any more! We need to patronize them and keep them going!

In love with this shop and the ladies who own it. They're so helpful and sweet. They're the perfect…read moreduo as well, complementing each other's skill set. I've picked up beautiful cards - I love their watercolor ones. While pricier than the average card, they're one of a kind so you're getting something special, making it extra sentimental for that occasion. Their shop features some gift items as well like their watercolor clutches and silk scarves - both beautiful! Also mini calendars and prints. Andrea's watercolors are beyond words. I have a print that I was gifted and my boyfriend has purchased a few pieces for his house. The shop is also their workspace. They do amazing designs for baby showers, wedding invitations, and everything in between. It definitely goes beyond my creative abilities so you know they'll be able to create something just right for you and they're timeless. The display they have for "inspiration" is mind blowing. I can't wait to use them for that down the road.

Ashley and Andrea are great. They helped us get exactly what we were looking for in our wedding…read moreinvitations, thank you cards, bar menus, and more! Can't recommend them enough