At our AGM senior Property Manager refused an owner their right to ask a question before voting on…read morea Resolution. This does not result in good decision making. There was no reason to not facilitate a democratic and SPA- compliant goverance with the practical need to conduct a functional meeting. Our assigned Property Managers do not appear to have the ability to manage an Annual General Meeting and Wynford sends in this senior manager to our AGM meetings Instead. The Condominium Act states it is unlawful to silence condo owners at a meeting. The Clerical Staff at Wynford are The Best thing about Wynford.

Avoid the Wynford at all costs. The way the management treated me throughout the duration of may…read morestay at 1295 Richards Street, Vancouver was unethical and disgusting. They refused to give back my key deposits on my departure, stole parcels refused to assist me with a severe mold issue in my apartment, leaking dish washer and more. Shane, the building a manger threatened to beat up my friend who was staying in my apartment and more. I would say there was more to this story, but there isn't. The management at he Wynford was the most bizarre & aggressive I have personally experieneced. I would have pressed chargers if I hadn't relocated city. Lesa and Shane are incompetent, missing emails, leaving passive aggressive posters around the building. I also experienced a toxic mold issue in my apartment which they conveniently ignored and avoided all accountability. I am confident the Wynford are losing money as a company, and will make any excuse to take money off tenants. Shane (the building manager) was personally aggressive with me, would leave passive aggressive posters around the building. Did not feel there. They have low IQ hooligans on power trips managing these apartments. Not professional in the slightest. I kept my apartment immaculate, paid every single bill on time. They don't deserve decent tenants.

Stay away from them, would not update form B for us accordingly. Will only do it if we give more…read moremoney now. We used them for over 10 yrs, was in shock that they never update form B. very poor quality of service. Did not reply emails or calls. totalLY useless

I only see 1-star reviews or 5-star reviews. So, Citybase is either very bad or very good. But, I…read moresee more 1 star reviews with comments that are more believable. My rating of Citybase is 1 star. They are incompetent, slow to reply, lack expertise/knowledge, and are either unwilling or incapable of learning. Slow to reply: I emailed Ivan in August asking why the Citybase website he announced in May as a repository for Council Meeting minutes or Notices didn't have any. After repeated emails, unanswered phone calls, and finally an email to his Boss, Ivan replied in October 2 months after my initial email. He said that our Council didn't have any meetings(?)! Lack of expertise or knowledge: Ivan chaired our AGM and did not follow the voting procedures in the Strate Property Act (SPA) (Annual and Special General Meetings. 27 (1) At an annual or special general meeting, voting cards must be issued to eligible voters. That didn't happen. The whole voting process was like Amateur Hour. Unwilling to learn or incapable of learning: I asked Ivan several times (and even provided Ivan with the website link for the BC Government SPA Bylaws) for the documentation listed in the SPA. 35 (1) The strata corporation must prepare all of the following records: (n.1) any depreciation reports obtained by the strata corporation under section 94; (n.2) any reports obtained by the strata corporation respecting repair or maintenance of major items in the strata corporation, including, without limitation, engineers' reports, risk management reports, sanitation reports, and reports respecting any items for which information is, under section 94, required to be contained in a depreciation report; I'm still waiting. I even emailed Ivan the exact wording from the SPA. During our AGM an Owner asked about the Depreciation report and Ivan said it's up to the Council whether they will release it to her! Again Ivan either didn't read or didn't understand SPA section 35. Even Real Estate Agents know that it's required by law to give the Depreciation report to a Buyer.

This Review is for Galina Lee, a support staff for PQ. She should be a property Manager. She shows…read morethe promptness and detail one would expect and want from a PM. Communications is the single most important trait of a property management company. There has not been a PM company I have worked with in 23 years where the owners did not complain about communications or lack there of by their PM company. Regardless of the where one is in the process, owners just want to be communicated with and Galina is mastering this. The review score for Galina would be a 5 for the assistance we have received. The score of 3 is neutral as I am only scoring Galina, not PQ at this moment. Cheers Greg Edgelow Strata President 711 E 6th Ave

The management here is terrible, I left a while ago and I had maintenance issues that were never…read morefixed from the start of my lease. Many calls and emails but it seems they never planned on fixing issues in the housing, Instead had time to install other features in the rooms. The managers never respond to phone calls which is crazy since Vancouver Island houses such small cities with low populations you'd assume they have more time than managers in big cities. After reading these reviews I realized nothings really going to change, they were reply to some negative reviews telling them to contact their website or other team members but whats the point when contacting them doesn't lead to a fix at all? Stay away from this company unless you are a handy-man that can fix all the broken parts in your own housing.

I've had the misfortune of dealing with Refinity Homes since my landlord switched to them recently,…read moreand it has been nothing but a frustrating experience. First, they only accept rent payments via bank wire, forcing me to provide all my banking information just so they can automatically withdraw the rent. They tack on an 85-cent "EFT convenience fee" for this so-called service. Despite my concerns, I complied because, at the end of the day, I still have to pay rent. But the real nightmare began when my washing machine broke down at 9 p.m. one night, with all my bedding stuck inside. I immediately messaged Refinity Homes, only to receive a generic response saying they'd get back to me the next day. Well, that didn't happen until 1 p.m. the following day--16 hours later! When I finally got in touch, they admitted they had overlooked my urgent message. To make matters worse, the clog in the washing machine was caused by a zipper from a Polo jacket--a brand no one in my household wears. This clearly belonged to a previous tenant, yet Refinity Homes argued with me, saying it was difficult to prove. Despite the urgency and my attempts to resolve the issue quickly, I had to spend $338 out of my own pocket to get the washing machine fixed because I didn't have time to pull out the rental agreement and go through all the clauses. (Apparently, I have to call them more than 2X in order to "be qualified" for urgent situations) The entire experience has been beyond frustrating. Most importantly, as a management company, I felt totally neglected. I am extremely dissatisfied and would not recommend them to anyone.

From the owner: We Provide Full-Service Property Management, Maintenance & Repairs So You Can Relax. Get Your Free…read moreOffer Now. Risk-Free Monthly Payments. Reduce Your Costs By 50%. Renting Out Your Property Has Never Been Easier. Try And Get Your 1st Month Free.

David managed to sell my condo during a time when the market was shaky. In fact, we listed during…read morea time when there was the most listings in the same building for the 8 years that I owned it. Not only did he manage to sell my condo unit more than the recent units that had sold but he created a seamless process which required minimal work on my end. From staging to repairing to even moving and disposing items. He is definitely top notch and very service oriented. I'd recommend him without hesitation.

I had the pleasure of working with David for my property search in Vancouver. There was only one…read morespecific area that I wanted to be in and listings were very sparse and buyers were competitive. I was actually about to settle for something in a neighbouring city however, David remained very optimistic! And sure enough, his persistence and expertise paid off! He always answered all of my questions promptly and professionally. When one unit didn't pan out, he would quickly jump on to the next one seamlessly- and there were many! I am so happy with the property that I ended up with and would recommend David and his team 100%. Thank you!

Worst property management, stay away, agents not answer email or phone call for weeks. We are at a…read moretownhouse complex, reported roof leak since February, the issue remains unresolved and continues to cause moisture and mold damage. Communication form AA property management team has been inconsistent, and it's been difficult to get a clear confirmation of action.

AA Property Management Ltd. is the worst strata management company you can find in the lower…read moremainland. They even buy fake 5-star reviews on google to boost their star rating.

I appreciate the time and effort of the Assistant Property Manager and other staff, in arranging…read moreviewing of the rental properties; and when quickly and accurately responding to our questions. I would give this business 5 stars, except their website is not up-to-date, and a miscommunication error may have interfered with our application for tenancy being accepted. However, I do look forward to working with them again, and hope to be renting a suitable property through their services in the near future. :)

As a former tenant under Gold Team, this is an awful company. They work exclusively for the…read moreproperty managers and couldn't care less about their tenants. They are all smiles till you sign the lease and approve the pre-authorized rent withdrawal, then good luck ever getting their help again. Big issues such as a broken ("new") washer and no access to recycling each took 2+ months to resolve. An issue with our hydro where the owner of the building was plugging in to our power to complete renovations on an adjacent building took 3 months to resolve, after we had to pay two $300+ hydro bills.The agents take up to a week to answer emails if at all, and are basically unreachable by phone. Their attitude was extremely condescending and insincere. If you're a potential tenant, beware.

I would give them zero if I could. This company is very unprofessional in all aspects of dealing…read morewith tenants in residential buildings in that they never get back to you, are snarky when they do, and imply you are expecting too much for your rental payment. The tenants are taking care of the building inside and out as there is no interest in doing so and no response when garbage is strewn all over the alley. So, the tenants take care of the mess. Light bulbs are burned out in hallways for months, washers are 30+ years old and don't work with no intent of replacement, general cleaning of the common areas is done once a month, if that, IF anything breaks or is damaged, the manager doesn't show up but asks the tenants to let the service people in the building or to give them the code for the keys from the lock box - never mind showing up to be in your suite or in the building while there is someone in your suite. In the first year of managing our building, numerous cheques were lost with no explanation as to what happened or why they disappeared. I'm not exactly sure what the owner is paying them for because really, they do nothing and when you try to talk to someone, they are very abusive and confrontational. My deepest sympathies to anyone who has Dorset for your building management.

I would give this company a negative if I would this company put a linen on my property for owing…read morethem 800 Canadian ad the customer service is bad with horrible attitude (DO NOT USE this company)