Today is a bittersweet day for our family as our oldest graduates from pediatric care with Dr…read more Lauren Nguyen. For the past 18 years, she has cared for our children with so much love and compassion. She is more than a pediatrician. She has been a trusted part of our family's journey through childhood, adolescence, and all the milestones in between. It's hard to put into words how grateful I am for the care she has given our family over all these years. There is such a comfort in knowing your children are in the hands of someone you completely trust, and Dr. Nguyen has been that person for us. We have referred everyone we know to her, and we will continue to do so without hesitation. If she is still practicing when the day comes, I sincerely hope my grandchildren will have the privilege of being cared for by her, too. That's how much we trust and value her. Thank you, Dr. Nguyen, for 18 incredible years of care, kindness, and love. Today feels like the end of an era, but we are leaving this chapter with so much gratitude. And yes--my Yelp review from 11 years ago definitely aged well. Turns out I knew exactly what I was talking about!

My son has been a patient at this office since birth. His first doctor was Dr. Klyman, and after…read moreshe retired, he continued with Dr. Henry. We never had issues for many years, but the service over the past couple of years has really declined. It is extremely difficult to get someone on the phone, and voicemails often go unanswered. When you do finally get through, the staff can be very rude and seem irritated when you follow up. I had a similar issue when requesting a sports clearance form. I was told it would take 5 business days, but it took about two weeks. When I finally received it by email, it wasn't stamped, so I had to go into the office to have it done. The receptionist seemed annoyed that she had to take care of it. More recently, I requested my son's immunization records for college housing. I called Monday and Tuesday and left messages with no response. I finally reached someone Friday and was told the records would be emailed that day. They never were. I called again today and was told the same thing, and the person was very rude, telling me I could just come pick them up. I specifically needed them emailed so I could forward them to the college. After being with this office since my son was born, it is very disappointing to see how much the communication and customer service have declined. I'm glad my son no longer needs to go there, and I hope I don't need anything from this office again.

Dr. HAMILTON AND HER STAFF ARE AMAZING! She has taken such good care of my two kids ever since they…read morewere born. Always a pleasure to come to her office knowing we will be heard and all our questions answered. We have since moved to a different state, but I will miss her and her office staff dearly!!

I love this office. Dr. Hamilton, Michael and Liz are amazing and always so helpful. My boys love…read morecoming here and are always taken care of. When I had my second baby Dr.Hamilton was so sweet and went to see him to the hospital every day we were there. No matter what my boys need they always care for them. I recommend this office to all my mommy friends. I am always happy with the service. The office is always clean and there is usually no wait times and with a toddler that is amazing.

Dr. Sergis has been our pediatrician since the birth of both of my children. They love her. They're…read morenever scared of her. They go happily and even after a vaccination come back happy too. She is thorough, kind, offers great advice and never pushes medication. I love that. My kids are now 13 and 10 and it feels like yesterday that we brought our kids in for their first check up after birth. We actually found Dr. Sergis because we asked the nurses and doctors in the maternity ward who the best pediatrician was and all of them said Dr. Laura Sergis. My daughter was born 3 weeks early and she was a tiny baby and Dr. Sergis has taken such good care of her and always steered us in the right direction. I love how she speaks to the kids and not just the parents. They have always loved her and still do. Now with the bad. Because Dr. Sergis is an amazing pediatrician she is BUSY but it's definitely worth the way. Also with the TMPN network if there is an issue(fevers, rash, kids get hurt, tummy aches etc), there is always someone available within the network to see your child. Love her. She's amazing. Thanks Doctor Sergis for everything!

While Dr. Sergis is a wonderful pediatrician, we are leaving the practice because it is incredibly…read moredifficult to get a hold of anyone on the phone for urgent matters and they do not respond to voicemails. It seems they have the front receptionist handling all of the clerical tasks as well as acting as the nurse advice point of contact.... which is way too much for the amount of patients they take. :(

Dr Shaw is very nice and truly cares about her patients. The office staff were very helpful and…read moremade my kids comfortable

Dr. Shaw is great, but the front office staff makes countless mistakes. They fail to send in…read moreprescriptions and when they do they often make mistakes by sending in the wrong dosage or to the wrong location. They have also failed to send in blood work and other specialized reports to experts to have read. We were with Dr Shaw for over 10 years but I just cannot take the mistakes of the front office staff any longer. They're just an absolute nightmare!

I 3 kids and have been with Dr. Fernandez for 11 years. I travel from Los Alamitos to Torrance…read morejust to have her as my kids pediatrician. My 8 year old son was seen for his yearly physical and just by doing a visual inspection of his body, she had concerns for a potential hernia in his testicle due to a size difference between the two testicle. Sure enough, it was a hernia. She takes all concerns seriously and makes sure she connects us to the right specialist. Because of her, my kids have been seen by a gastrointestinal, an immunologist, burn specialist and an ENT surgeon to name a few.

We've been seeing Dr. Fernandez ever since 2020 when my first-born was born. We even met her while…read moreI was still pregnant. She is so warm and friendly. She also really cares about her patients and families. She always greets us with a smile and makes us feel very comfortable and doesn't rush even though she has other patients waiting.

Dr. Andrade is an excellent pediatrician!…read more Both my kids have seen her since birth and I trust her completely as their doctor. I did have an experience with her indirectly, that I took issue with. It was during COVID, when I was very pregnant and brought my daughter in for her wellness visit. My daughter told Dr. Andrade that her daddy was sick, and I confirmed , that yes, he HAD, COVID (he's a first responder), but he's no longer testing positive and he's back at work and feeling fine. My mask was down during the conversation, as we were in a treatment room and it was just her, me and my daughter. Months later, my husband had brought my daughter in bc she had a fever, and Dt. Andrade met him outside to do the COVID test. He made some comment about her being overly cautious about COViD (his beliefs, not at all mine), and they got into it, and I guess she said "Your wife was in here without a mask, and said, btw , (insert husbands' name) has COVID!!" Like I'm some asshole spreading COVID everywhere!!? It's one of those situations where I wish my husband had not told me this story bc now I always feel judged by her. But men, am I right? Other than that, I do think she's great!

I would not recommend Dr Andrade. Zero stars!…read more When my child experienced a reaction after vaccinations, my concerns were dismissed rather than properly evaluated. As a parent, it is incredibly frustrating and concerning to feel gaslit instead of supported when advocating for your child's health. The issues don't stop there -- the front office staff is consistently rude, unprofessional, and lacks basic courtesy. They often appear disengaged and unapproachable, which is unacceptable in an environment meant for children and families. Overall, this office lacks both compassion and professionalism. I will not be returning and suggest other parents look elsewhere for care. They have other doctors at that office and several reviews also complaining of the front office lady.

Dr. Becker is very argumentative and made the "new pediatrician" experience both uncomfortable for…read moremyself and my children. Often interjecting her opinions. I now understand why she is one of the few pediatricians accepting new patients. Can't wait to get back to Torrance Memorial where their pediatricians are OUTSTANDING. Best thing about a PPO -- firing her!

When I was expecting my first child, we met with Dr. Becker about a month out (one of the only…read morepediatricians who do this!) and she took the time to talk with me and answer any questions. She wanted to make sure we were a good fit, and I truly appreciate that. You can tell she is not trying to just get as many patients as possible and make money. She wants to have a healthy, trusting relationship with the parents and their children. She will not work with everyone, but I find that to be a good thing. She wants to be comfortable with the relationship between doctor and patient, and she wants you to feel the same! After deciding on her on as our pediatrician, Dr. Becker came to the hospital the day after our daughter was born (again, one of the only peds who do this!). To make a sad and long story short, our daughter ended up passing away two weeks after birth. Dr. Becker and her staff sent a card and flowers. It was very touching. When my son was close to being born a year later, we again decided to go with Dr. Becker for our peds. When I called her office, I was shocked and a bit emotional when they remembered me! And my daughter. Anyone who can relate to this type of loss understands what a big deal this is. Dr. Becker again came to the hospital the day after my son was born--this is her common practice, not special treatment! She helped me so much that first year of being a "new mom"--answering questions in person or by phone, always in a very timely manner. I have gotten a same-day response from their office every time. My son had a severe milk and soy allergy, and Dr. Becker helped us team up with an amazing pediatric gastroenterologist. Together they helped us tremendously. I now have my third child, and I confidently went through the process yet again with Dr. Becker. With Covid and everything else going on, I can't tell you enough how important it is to have a pediatrician you trust. With Dr. Becker I have peace of mind. To round out this review, I'd like to mention that the staff is excellent! They are knowledgeable, friendly, on time and organized! And best of all, you can tell they love children, and don't get tired of seeing them! I hope we never have to move because I never want to find another pediatrician.

I called the office to ask for an appointment and they gave me an appointment, I run with my kids…read moreunder the rain and they called me 10 minutes after saying that the Dr Chan refuse to see my baby on pain, she was crying with severe pain for hours, I asked please help me multiple times and they just said that the Dr refuse to see her. This was an emergency plus We have an excellent medical insurance by the way. Why they do it, a baby on severe pain needed them and they just very sarcastic refuse to see her and they hang off on me. They offered me 2 different times at the beginning so that means that they had all the time to see her and they just refuse to do it. Horrible experience ...!!!

As a single mom of a newborn baby, I was understandably a ball of emotions following my son's…read morebirth. Dr. Chan was my savior. She did what all the pediatricians do, and came by to check on Julian daily in the hospital following my C-section, but when she saw me with tears in my eyes, or feeling scared, she immediately turned from doctor to friend and therapist. She assured me I was doing a great job, that Julian was perfect, and that everything would be okay. During the first few weeks postpartum, Julian wasn't gaining weight, and so we were in the office often, checking on his progress. Dr. Chan was went above and beyond helping me. After our checkups, she would ask me, "but how are YOU," which would cause me to break down every time in tears. I wasn't okay. But she took the time out, to really look me in my eyes and tell me I was the best mom for Julian and I was doing a great job. I looked forward to our chats when I would bring my son in for shots or checkups, as she was one of my only support system members and one of my biggest cheerleaders. I actually cried (and so did Julian) when we had to move! My cousin was debating on whether to be a pediatrician or an ER doctor. I told her about my relationship with Dr. Chan, how she was there for me when I really needed someone to tell me, "You're doing great and you're a good mom." I told her how she made a real difference in my life the first few months post-partum, and that she (my cousin) should know that perhaps being a pediatrician isn't all baby giggles and shots, but helping women discover the confidence to be good mom. Dr. Chan told me stories about her own journey as a new mom, and made me feel like more than a patient's parent. She made me feel like a friend. Julian and I truly miss her. She is an amazing pediatrician and I'm not sure you will find a better doctor, with a better bedside manner for you or your child, in the South Bay.