Initially I wanted to go to this spa for their salt room. However, I was not very impressed with…read morethe size of the room, and it lacked a peaceful setup. I ended up still getting a pedicure, where the lady ended up cutting my foot twice! One of the cuts lasted a whole week and made me very nervous about contracting something or risking infection. Thankfully, it did not. The lady was not friendly and obviously distracted during my pedicure since she ended up cutting me two times. The photo below indicates the worse of the cut, which made my foot tender and difficult to walk and perform sports in my active lifestyle. They were very accommodating after I asked for some sort of adjustment to my final bill, which they finally did agree to. I will not go back even though my daughter's haircut turned out great.

I had the best experience here on the weekend! My husband bought me the "Parental Escape" wellness…read morepackage for my birthday, which includes the 50-minute Exhalo scalp treatment that includes hand and arm treatment, a 45-minute relaxing Swedish massage, and one hour in the salt room. I arrived about 10 minutes early on Saturday morning, checked in, hung up my coat, and waited on the small bench. I didn't have to take off my boots, but I should have grabbed a paid of the sandals at the front, as there were none in the back. It's a much smaller space than I expected, with the "spa" part is at the back, hair on the right, and nails on the left. I only saw one small room for massages and spa treatments and another one across from it for the salt room. The front has all of the products and gifts, including a bunch of local brands, but it's also where people check in, pay, and wait, so it's very tight and makes it hard to look at the products, as well as social distance. I had Maureen for both my scalp treatment and my massage, and she was great! She asked me which one I wanted first. I wasn't sure and asked which one was more relaxing, and she said usually the scalp one gets her, so I did massage, salt room, then scalp. The massage was great and nice, harder pressure like I prefer. I asked what the difference was between the relaxing Swedish massage and the RMT massage and she said the RMT massage typically has more pressure and tries to get out knots. The RMT can also be claimed for insurance, while the relaxing massage cannot). Maureen was kind enough to ask if I wanted to do the front of my legs and other parts of my body instead of hands and arms because those were already included in the scalp treatment and this way we could maximize the massage. Really appreciated this suggestion! I wish I paid more attention to the package details because I thought it was an hour long instead of 45 minutes. It goes by quickly! The salt room is also much smaller than I expected, but I enjoyed the vibe of the room with the soft orange and blue hues. There are two anti-gravity chairs, but I was the only one booked in there for that time, so I could wear whatever clothing I liked. It was my first time and I was told comfy clothing is fine, but some people wear bikinis and swimwear because it's better to expose your problematic skin areas to the healing salt. I was also told to bring snacks, which I did but didn't end up eating, and instead I was allowed to just take off my mask for a little bit to breathe in the medical grade salt that gets pumped out. Again, I was the only one in there with the door shut, otherwise I absolutely would have kept it on. I also got a robe and a blanket, and had the option of turning the heat of the electric fireplace up or down. You could also get a massage in there, though I'm sure the protocol with the mask and fireplace is different. Maureen said she'd knock before coming in, but I only fell asleep for about 10 minutes (it's hard to relax!), but it was nice. I would have napped longer if I could. There's no clock in there, so it's a great way to unplug (minus the couple of photos I took at the beginning when I was getting settled). The only downside is that the room is right across from some of the hair stations, so I could hear the hair dryers and conversations over the relaxing music. The scalp treatment was like nothing I've ever had before. They massage warm essential oils onto your neck, shoulders, and scalp. They then wrap your hair in a heated towel while you get a hydration face mask and get more massage, plus your hands in wax with gloves on. Once they take the towel off, you get some cool drops (oils? serum?) massaged into your scalp. Some of the hot stuff, like the towel behind your neck and the wax, are really hot, so be prepared for that, especially if you're sensitive to heat, though the burning sensation goes away pretty quickly. You can definitely come out of this one a little woozy, so take a few minutes before sitting up and leaving to drive home. Maureen was such a pleasure and really took great care of this new mama. She was really understanding of all of my issues, like tense shoulders, lower back pain, postpartum hair loss, etc. I enjoyed it all so much that I ended up buying my husband a gift certificate for the same package! Just need to remember that the tip is not included. Hot tip: If you're looking for an actual parental escape, don't book on a Sunday, as it's family day at the spa.

I recently moved from Houston, TX where Ive had a great hairdresser and I was very nervous about…read moretrying a new one. Although it was a random pick but Chatters at Barrhaven turned out to be a great find. I really liked the clean, calm atmosphere and Waheeda was just fabulous. I went for highlights and she transformed my dull, lifeless hair into a beautiful two-tone style. You can completely trust her advice, she will tell you what will look best for you. I am going back to her this week for a cut.

So happy with this salon! I had Becca L as my stylist and she was very friendly and did such an…read moreamazing job with my hair and clearly knows what she's doing. I was nervous because this was my first time getting my hair dyed but she gave me an amazing blonde balayage. It was exactly what I wanted. She took care in making me look good and I have no complaints at all. Her instagram is hairbybeccaL and I cannot recommend her enough. I was able to book online and got in two days after booking. Not the cheapest place you can go but I feel it was a very fair price and worth the money. She was also happy to recommend me some shampoos and gave me care instructions. Couldn't be happier with my experience.

Pure Hair Design (50 Marketplace Avenue, Nepean)…read more I needed an urgent haircut and style to attend an unexpected social event, which was coming up in only a few days. I decided to give Pure Hair Design a try, by stopping at their business location after finishing my work to get a haircut. I was given an appointment for the next day, which greatly impressed and pleased me. Only an hour before my expected appointment, a female employee of Pure Hair Design phoned me to outright cancel my haircut. When I asked why their female employee simply stated, "You should never have been given an appointment!" I politely asked, "You have many hair stylists there, can't one of them fit me in between appointments to cut my hair?" The female said, "The earliest I can book an appointment is two weeks from now. If you can't wait this long go to another salon. I don't care if we lose a customer over this situation!" I have never felt this let down and/or deflated, by a beauty salon, until my hair appointment was cancelled on such short notice. While I will never know exactly what occurred, possibly my appointment was arbitrarily cancelled and given to one of their regular customers. This would have been my first haircut at Pure Hair Design. I will never go there again. Given my upsetting experience; I can't recommend Pure Hair Design to anyone. I would have given 0 stars, but this isn't possible when leaving a review.

If you're looking for a hair dresser, I highly recommend going here. I specifically deal with…read moreShannon (who is phenomenal!) but all of the staff seem professional, friendly and amazing at what they do. The inside is decorated nicely and I love the layout of the salon itself. When you are getting colour added to your hair, you sit at a glass table in the centre of the salon and there are several magazines laid out to choose from in case you're interested. They even bring you your choice of latte, coffee or tea while you wait for the colour to set. I love that they add toner to my hair unlike many salons I've been to where they skip the toner. As someone who is EXTREMELY picky about how my hair looks, I've never once been disappointed with the final product after I go here. Shannon does a fabulous job cutting my hair and she even styles it to give it a little extra volume. If you're not sure exactly what sort of cut or colour you're looking for, the staff are great at figuring out what sorts of styles will work for your face. They will tell you if they feel that something is ill-suited which is very important if you are wavering between styles. It isn't significantly more expensive than many other salons, and the price is well worth the amazing service you receive here. I will not go anywhere else and everyone I know goes here too. An easy 5/5

I asked to do colour number 5 on my hair and the hairstylist said she did use number 5 brown but my…read morehair is now looking like number 1 BLACK!! The stylist was very nice but the result is not what I've expected, look like they didn't have stock of what I asked for or the number 5 brown they use was mix with something else or 5 is not 5. Anyway I did not get what I want and it's kind of sucks. All I wanted was to cool the my hair colour and now it's very dark. The dye was on my hair 45 min and it's now a permanent colour . Feels like I did a mistake going there rushing for last minute appointments. I asked for cool brown and got BLACK HAIR!

My boyfriend has been going here for years. Joe is a great barber, always knows how to do exactly…read morewhat he wants. Haircuts for men can go two ways either very very bad or very good, in this case my man has never came back with a bad haircut. Great price, friendly staff and competent barbers. Will recommend this salon to anyone!!

I've always had a slight addiction to beauty products, and Trade Secrets still fulfills that sneaky…read morelittle craving for high quality hair products and fun cosmetics. I was that girl in high school with 4 or 5 different kinds of shampoo, body wash and bubble bath in the shower. I've managed to take it down a notch since then, but I still get a bit giddy when I wind up in the vicinity of a Trade Secrets, and this one might be my favourite. Instead of being tucked into a mall like most of their locations, this one has it's own storefront. It's got plenty of room to sashay up and down the aisles admiring bulk shampoo (Bed Head! 30$!), OPI nail polish and hair appliances. This is always the first place I stop when I need to make a new beauty investment like a quality flat iron or if I'm looking for a salon-exclusive hair product (ha! salon exclusive no more!). I've had some hair stylists tell me that the products sold here aren't the same mixtures that the salons sell, but I don't really believe it. I mean, isn't that fraud of some sort? I've always found the products I buy here are exactly the same quality and they are much, much cheaper. This place also has a waxing station should those pesky caterpillars get out of control. I had the service done once here and it was decent. A little more plucking than normal, but they did get rid of everything eventually. I know they do threading as well, but I'm pretty sure the staff aren't in every day, so it's probably a good idea to call ahead. If you're a beauty junkie or just looking to try a new product, check this location out. The staff are sweet as pie and super helpful. Note - parking is not on the main street (where you get into Spuds and Pizza Pizza), but at the back where you enter Payless.

Five stars for the actual trade secrets part of the location, it's clean, organized, and the staff…read moreare super knowledgeable and friendly. However I went in to get my lashes tinted here since it was only $20 and the location was convenient but let me tel you why I won't be going back. First of all, the lady in the back who does tinting had put the tint all over my eyes so I looked like a raccoon after. Good thing I didn't have any plans after having the tint. Also she put it on and pretty much forgot about me until she finished with all of her other clients so my eyes burnt from the amount of time she left the tint on. Finally and most surprisingly, she literally says "next time pay in cash not credit so you can tip me" since you can't give tips on the credit machine. Honestly I was shocked. Some people tip, and some people are working minimum wage and have university expenses to tend to.

I had tried to cut my hair at home, it went not so great lol! The lady cut my hair so well that it…read morelooks fantastic now! Very kind service. I would recommend!

Took my twins Kids for fade over hair cut No clue how to do…read morefade half way through Kathy the dresser gives up and confess she does not know how to do fade Other worker tried she could not do it Please if you want fade go some where else Look at the attached photo and see for yourself

Found this spot when I moved to Ontario. It is an Aveda salon (which I love). I have been going to…read moreDani and she is a total gem. She works magic with colour and cut. I have also taken my boys in for haircut with Sierra and Ginny who were also fabulous. They both did a great job with the cuts and even talked to them about how to properly wash their hair. Definitely recommend!

Went to get my hair braided, the stylist I got asked if I also wanted a wash first and yeah, good…read moreidea for that, after the wash was the braiding, talked about the difference between a French and a Dutch braid with her. I enjoyed the double braid she put in, it looked nice. A week later I undid the braids and my hair was poofy, like Weird Al Yankovik, it was lovely, I never had my hair so curly before. I'd 100% go again.

Come visit my favourite Barber Adil once a week, every Tuesday morning at 10:45 am for the cleanest…read morecut and shave. Prime location, clean establishment 10/10

Been coming to Adil for over ten years. He is a true artist And highly skilled with colour and…read morestyling.

Always leave feeling great and loving my hair whether it's a new style or new colour…read more Barb

Friendly reliable Hair styles that suite your individual style, the owner Ling is always friendly…read moreand willing to go that extra mile to give you your ultimate style that suites your hair cut preference.