I arrived as a new customer 20 minutes early, expecting to fill out paperwork. The receptionist was…read morevery pleasant and explained the strict 9-minute late policy, then scanned my driver's license (I wasn't sure why that was required). While I waited, three other customers were taken back even though my appointment time had already passed by about 10 minutes. When I asked about the delay, I was told they were running behind. I agreed to continue waiting, but after a significant additional amount of time, I decided to cancel my appointment and leave. If customers are expected to follow a strict punctuality policy, the business should hold itself to the same standard. Respect for customers' time should go both ways

I had a really frustrating experience with the front desk today Thursday September 4th. I called…read morethis morning at 10:54am to reschedule my appointment and was given a new time of 12:15 PM with a waxer named Tiffany. When I showed up for my appointment, the front desk told me I was never scheduled and they couldn't fit me in. This was extremely inconvenient. They told me to come back at 2:45 PM. When I returned, I spoke to the manager, who is named Paige. I was really disappointed with her response; she didn't seem to care about the mix-up or my inconvenience. On a positive note, my waxer was amazing! I believe her name was also Paige (or something very similar). She was kind and did a wonderful job. I would absolutely recommend her, but the front desk's lack of professionalism and really made this a disappointing visit.

Julie is a prize. She is very professional and is always up to the challenge! Ha! I've been going…read moreto her forever and never intend to leave!

You could not pay me to go elsewhere after this. The environment is clean, professional, and…read moreefficient. Julie did an amazing job and my only regret is that I didn't find her sooner. I've been getting my Brazilian wax done for about 7-8 years at various salons throughout SoCal. This is hands down one of, if not THE best experience I've ever had. Do yourself a favor and book an appointment. Chances are, you won't be sorry.

This review is based solely on employee Sabrina. She is amazing. I have sensitive skin and she took…read moreextra care to ensure I was comfortable and didn't turn so red or pull any skin. She takes the time to actually make your brows perfect. 10/10 loved my wax from Sabrina!

I have been a loyal European Wax Center customer for over 10 years, including regular visits to the…read moreRancho Cucamonga location before moving to Ventura County. Unfortunately, my experience at the Ventura location has been consistently disappointing due to one receptionist I've encountered repeatedly since 2019. Each time I visit, I am met with unnecessary pushback regarding promotions or discounts- despite them being valid offers sent directly to me. Instead of a smooth check-in or checkout process, these interactions often turn into awkward and uncomfortable exchanges in the front lobby. I am routinely made to feel as though I'm doing something wrong or "trying to pull a fast one," when I am simply using legitimate promotions provided by the company. During my most recent visit, I attempted to use a promotion for 50% off a new service not received within the last 12 months. When I mentioned this, the receptionist immediately responded in a short, dismissive tone, stating, "that's not a new service for you." I clarified that it had, in fact, been over 12 months. She sighed and reluctantly said she would "see" if the system would allow it only for the discount to go through without any issue. The interaction didn't improve from there. After paying, I waited for an envelope to leave a tip for my waxer. Instead of offering assistance, she passively pointed to a tray and told me they were "over there," without even looking up. The entire experience felt cold, dismissive, and unnecessarily uncomfortable. While I understand that everyone can have an off day, this has been my experience during every single interaction with this employee over the years. At this point, it feels less like an isolated incident and more like a pattern of behavior. It has even made me question whether there is a personal issue, or if this is how all clients are treated. Waxing is a personal service and, for many, a luxury due to the cost. The front desk experience should reflect professionalism and customer care- especially as it sets the tone for the entire visit. Unfortunately, that has not been the case here. I've hesitated to write this review for a long time, but after repeated negative experiences, it felt necessary. If this location is struggling with customer retention, I strongly recommend evaluating front desk interactions, as they are the first and last impression of your business and they matter. I wish I had taken down her name, but she is a red-haired female.

Brenda is seriously the best at what she does. I was…read morerecommended to her by a friend because I've never had a designated brow lady & after a couple of bad experiences I just decided to do them myself. Until I realized I was over-plucking & my brows looked nothing like I wanted them to. My first appt. with Brenda was phenomenal. She made me feel so at ease & comfortable it was like I was meeting with an old friend. She used her skills & suggested what would help to get my brows to where I wanted them to be & she was never "pushy" or made me do anything I wasn't comfortable with. She has such a sweet & honest personality & I recommend her to everyone!

She does great work but find her client/ customer service to be a little frustrating. Might work…read morefor you but not for me. I hope the business owner recognizes this weakness and fixes it.

Michelle was amazing! I booked a service for a Brazilian wax. She made me feel comfortable and made…read morethe experience as painless as possible. Definitely recommend going to her!

I love the way she did my brows! I actually need to go in soon for a touchup because it has been…read moreabout five years since I've had them done She did an amazing job!

Michaella is so professional and kind- she cares about what she does and I continue to be a loyal…read moreclient.

What an amazing experience with Michaella applying permanent makeup! I had my eye brows…read moremicro-bladed and my lip liner and shading done. Her gentle touch with the machine was so comfortable, checking in with me to make sure I was comfortable. She listened to what I wanted for color on the brows and color for lips. Michaella is very knowledgeable of color selection. She will explain the process of the color after you heal. If you want to look and feel better about yourself---Book your consultation with Michaella!!!

PARVI is awesome! She takes her time and has me sit up to make sure my eyebrows are even. She pays…read moresuch great attention to detail. I cannot recommend her enough!

I woke up from a Saturdays nap and said ya know I want some henna. I hopped on yelp, and BAM I…read morefound Bella Threading Studio. Upon entering, the young lady who helped me greeted me with a smile. She pointed me in the direction of their book of henna art. There's tons of pictures, and there's no questions about what the price is for each design because the price is located on each picture. I chose my design and she got to work. She used organic henna, and the stain once hardened and cured overnight was the perfect stain. Their designs start at $10. The one I chose was $20 and I love the way it came out.

I had never been sugared before but now I'm never going back to waxing!! Kasey is a super awesome…read morehuman being and makes you feel comfortable and welcome. The place is clean, welcoming, and stylish. It was an overall amazing experience!! I also bought a dry brush for exfoliation and so far it works great. An awesome deal that Kasey offers is $48 Brazilian instead of $60 when you come in before 4 weeks. What a steal!! Highly recommend to anyone, 10/10 in all aspects. I've been coming to Kasey for sugaring ever since my first review and I have had consistent, positive experiences. Last time I got sugared Kasey referred me to Natalie for a hair cut and color and I am in love with my new hair!! Natalie is easy to talk to, knowledgeable, and professional! I enjoyed my experience with her and my hair looks fabulous. I had previously DIY box-dyed my hair from blonde to a dark brown, which washed out within a month or so, and she brought me back to the dark that I really wanted. I also did a split-end treatment that left my hair looking silky smooth. My previous stylist had also cut my hair a little funky, but Natalie fixed the choppiness and now it looks perfect. Her pricing is absolutely reasonable and she really knows best. I'm a forever fan of Sugar Junkie!! Great people and great service :)

came in with a group of girls to get sugaring done with Addison and just wanted to recommend! She…read morewas so great at creating a comfortable environment and super professional! Loved the space. Will definitely be coming back!

Elise is amazing! I scheduled my first wax with her a few months back and she put me at ease and…read moreexplained each step throughout the entire process. I've been going back regularly and would highly recommend her to anyone who may be thinking about getting their first wax done. Book your appointment at Bare & Beachy - You'll be so glad you did!

Excellent service. Excellent customer service. Relaxing place. Elise is easy to work with…read more Recommend 100%.

I am a little late on sharing my experience/posting my review, however it was the best experience…read more They are professional and the owner is badA$$. Although she is not in Oxnard as much anymore I need a touchup and I would rather wait for her than go to anyone else. My brows are still on point

The BEST!!! These girls know what they are doing. The beauty in the art of these brows is amazing…read more "Vanidosa" knows her stuff. The place is pretty, clean, and calming. recommend.