This summer my daughter went to Magic Ground summer camp. We have always loved visiting with her during the year, so we thought summer would be a great idea. My daughter came home everyday happy and tired (every parent's dream). During the day she played in the play structure, learned games, and did an amazing amount of art crafts. Our daughter loves the ocean, so they helped her make starfish/octopus/squid sea crafts. The activities catered to what the children attending were interested in. The staff were attentive and kind. They greeted Estela everyday with a smile and made her feel comfortable. I highly recommend Magic Ground! read more

Fantastic venue for a 5-year-old's birthday. Totally recommend! The process for scheduling/reserving a timeslot was incredibly easy and flexible. Magic Ground staff asked for a preferred theme, colors, cake, and pizza...including if we wanted more pizza for adults. They called to confirm all of the details three days before the party, saying I was welcome to arrive up to 30 minutes prior to the start of the party to do any additional set-up. Well, I arrived 30 minutes prior to the party and everything was PERFECT. There was a beautifully decorated room with tables and chairs set out for the kids. Fruit platter, juice and water were ready to go. Amazing. The party includes all day use of the playground, which is nice so that guests could stay for as long as they wanted. Magic Ground is not HUGE (do not come in with Discovery Zone expectations) but it's perfect for that 3 to 7 year range...and even had a great space for younger kids. The Magic Ground team supporting the event were incredible. The pizza and AMAZING cake all arrived on time. They facilitated serving the pizza, clearing tables, serving the cake, and all clean up. This was far and away the most stress-free birthday I have ever been a part of...and our adult friends noted the same. Totally stress free event run with extreme efficiency. Kids had an amazing time. Parents had an amazing time. Thank you Magic Ground! read more

Magic Ground - Kids Activities Near Me - Washington, DC, District of Columbia

$12 per kid for an hour on weekdays -- good value to burn off some energy on a cold or rainy day without befouling your home! Staff are nice, and there is an impressive variety of things to climb, slide, draw, and play with. Climbing wall, trampoline, toddler areas, drawing station, and even some video games. Minus one star because there is at most one working marker for the whiteboards, and half the Wii U stations were out of order. Also, if you are planning to rely on their food, you might want to call first to see the upstairs snack bar is open. On Presidents' Day no food or snacks were being served. Nonetheless, this seems to be the best indoor playground in DC. read more

My sister had a party here with her son and friends. Everything for that period of time seemed to be fine. I was definitely overwhelmed (in a good way), by the themed play place. All staff was quick on clean up and serving the pizza and cake for the party. The cake was amazing in ratio of cake to icing (I did not get to taste any pizza as this place only gives it to kids). read more

My second time hosting a kids birthday party at Magic Ground. I would absolutely do it again and again. The team is so kind, helpful and really ensure that the day goes smoothly. As a parent, arriving with the room already decorated with our theme of choice and not having to clean up is a real plus. The best part of the package is the cake - I'm not sure who bakes these cakes but they are as delicious as they are adorable. Thank you! You all are the best! read more

Need a place for your kids to burn off some energy when it's too hot, too cold, or too wet outside? This is a decent place to spend an hour.

My daughter loves this place. It's clean, relatively quiet and I've never been there when it's been overcrowded. This is not a very large facility but it's very convenient located upstairs from Target in the shopping complex near the Columbia Heights Metro. You can pay for the day or you can get monthly passes that I think are about $60. If it's really really hard or really really cold, these passes can be a lifesaver! read more

In my opinion, it's a dungeon. They force you to sign up for at least 3 months before you can cancel. I made the mistake of signing up before I visited and, when I took my son there, he immediately wanted to leave. There is no light and there are just too many things in such a small space. You cannot get ahold of anyone to cancel your membership so, good luck trying. I ended up having to block them automatically withdrawing from my bank since I had no other choice. read more

It's a nice place for the little ones to meet and have fun with other little ones. We hope they keep the place clean, and work with the parents to watch older children to be conscientious with rules and careful with their playing around younger children. It can be a great place if they continue to hire good staff that can work well with parents. Our little one really enjoys this place! read more

I came by at noon on a Friday with my three year old to find that their hours were different than posted on their web site. Wasted trip, and wasted money on parking. Very disappointing. read more

Magic Ground - New hours - Kids Activities Near Me - Washington, DC, District of Columbia

Would be five stars, but it aint all that. Lol Still, beggars can't be choosers and indoor playgrounds in D.C. are scarce; Magic ground gets a star for actually being available. Overall, its very convenient for parent and child. While they run around, I'm upstairs working on my laptop or catching up on Yelp reviews. No food or drinks are allowed in, but you can sneak whatever in your bag and eat it upstairs Lol. They don't offer the drop-off option anymore, which sucks because I'd normally do a drop-off and head to target, Giant, or bed bath and beyond. If two adults come though, at least one person can shop or you can do the all day unlimited pass. Which means you can play, leave to shop, come back, leave to eat etc. My son who is now 5 hasn't complained yet and honestly I appreciate the WiFi, plugs, and tables. Unlike Chuck E. Cheese and D&b, the little children can run around without stress/fear of losing them or big kid interactions. read more

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This company is the hardest company to get ahold of that I have ever encountered. While trying to plan a child's birthday party over the course of one week I reached out via email, called the listed number during business hours, called an alternate number listed on their Facebook page in a commented response to another disgruntled customer, wrote on their Facebook wall myself, and messaged them on Facebook. A week later, I have receive no response. It's a little ridiculous that it should be so hard to become a customer. The final straw was seeing that my Facebook message had been seen days ago and ignored. read more

Magic Ground - Kids Activities Near Me - Washington, DC, District of Columbia

Like any play place it has pros and cons. Pros: *OPEN UNTIL 8:00PM!! *You can sit and relax and just let your kid run around-big enough to keep your kid busy enough for an hour or two *age range from 0-6: separate rooms for 0-3 so they aren't getting stuck on the bigger play areas, parents can keep a closer eye on them and older kids can't run into or hurt them. My 4 year old didn't get bored the whole 2 hours we were there, whether it was playing alone or with other children. *coloring area, play gym with slides, ball pit, care center for those who need childcare, rock climbing walls, media room to play computer/video games *cleanliness a 8/10 - downstairs is great, and everyone wears socks! *party room upstairs *concessions upstairs with separate seating that's not in the middle of everything *upstairs "mezzanine" is great so you can check on kids that climb up to the top *kids can't escape as there are gates *no one can enter unless has a child and paid, not even those who are picking up their child. The child is brought out to the front desk for pick up. *bathrooms, water fountain, hand washing station, cubbies for shoes, sells socks! *in a mall on the 3rd floor so felt infinitely safer away from the rest of it *cheap entry- $15 for unlimited all day play *soft ground around the climbing areas, even walls-everything is soft except slides in the play areas. Regular in coloring and media rooms. *bathrooms are recently renovated and impeccably clean Cons: *front desk lady a bit difficult to understand and sullen at first, HOWEVER, she is working at a gross kid's place with bratty kids and most likely minimum wage. I'd definitely be grumpy too. She was nicer when she was interacting with my son though when she was doing evening duties. *8/10 cleanliness, -2 for sticky floor upstairs where the concessions are and just general germ deduction for every kid place *a bit small-but it is in a mall *not much seating for adults downstairs where the kids play *no food or drinks allowed (water bottles are though) *we went on a Monday evening in July around 5:00 and there was hardly anyone there-maybe 5 families and 10 kids. I can imagine it getting too crowded quickly though read more

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We held a birthday party here and the staff were so amazing and accommodating!! The kids had a wonderful time. The place is very accessible. It has underground parking and there is food in the venue which is priced well. I recommend Magic Ground! read more

Ok, so after my very upsetting first experience with not being able to take my daughter, Magic Ground truly redeemed themselves. The woman who cared for my 4 year old was very kind and great with small kids. I was so impressed by my daughters experience there that I bought a membership. I won't go on a busy Saturday or Sunday anymore but I will take my kid after work for some extra play time. read more

Not so sure about the authenticity of the previous reviews, but my kids had a blast! Be wary of the reviews where the author only has one review...that happens to be a bad one. 1) the place smells fine (not sure where the weed comment came from, probably from the reviewers own clothes), 2) the place is new, not sure where the comment came from that the place was beat up. My kids just loved the energy of all the friends playing around. They loved the fact that they could slide, climb, play tag, all while staying out of the elements. This day, I had originally planned to go to the park, but because of the rain, decided to give this place a try. I loved that this place was next to Target. I could do one of two things: 1) drop of the kids and shop, or 2) stay with them, let them burn themselves out, then go to Target afterwards, all while staying in the same building! I also love the fact that there are many options for meals near Magic Ground. While Magic Ground does serve food, and at a reasonable price, you can just go to the ground floor and explore the other great options nearby. In fact, there is a donut shop somewhere in the building! I will definitely return, especially on a rainy, or snowy, day! read more

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We had our son's 5th birthday here and it was a great success. The event coordinator Melissa handled last-minute changes like a total pro and made sure everything was perfect. Thank you Magic Ground for a great birthday!! Details: We got the Marquis package and added additional kids (17 total at party, package includes 10 guests) as well as the appetizer package which included assorted drinks for parents and two choices of their app options (they've got a pretty good variety, we went with a fruit plate and a veggie and hummus plate, but you could also get chicken fingers or a couple other heartier options). The package included two slices of pizza, a bottle of water, and a juice for the kids, as well as the cake, your choice of vanilla, chocolate, or marble. read more

We've been to this place couple of times. My reviews goes to the receptionist. They are very busy on the phone and not even paying attention when the gate is open. No one bothers to go and make sure that the gate is closed so the little ones one don't run away. I had to close this gate couple of time while I was there. One of the receptionist is not friendly at all doesn't even say hi to you just wants you to sign in the iPad and paid. Because I have a one year old girl I have to go with her all the way up and I noticed like a month ago that the bridge upstairs isn't really safe. One of the chains is broken and is not holding the bridge. They have to give a look to this indoor playground because they have a lot of things to fix. read more

Magic Ground - Kids Activities Near Me - Washington, DC, District of Columbia

I have the sinking feeling I'll be spending a lot of time here being subjected to their terrible music playlists (90's pop and Aerosmith) and uncomfortably bright incandescent lights. Seriously, I might bring head phones and enjoy their free WiFi in peace. This is the type of place that I wouldn't go out of my way for, because DC has so many other (and free) playspaces. But it's close to where I live and my daughter really enjoys their play-spaces. I've been here during the week and on weekends and I would not come again during peak hours, it was total chaos and very overwhelming for the wee one. The staff were very helpful and I would trust them for baby-sitting if it were slow. And I'm sure I'm not the only one who thinking the membership here is way pricey. read more

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It's an indoor ballpit - expect hyper kids, lots of germs, dazed looking parents. It's smaller than it would be if it was located in the suburbs - it's in the city so yes, it's not that big. But it's plenty big enough for my two year old and four year old to have a great time. Some tips: Wear socks - parents are supposed to be in socks also. I think they sell extra pairs for $1 but I've stopped in at target or Payless to buy them when I have forgotten. Kids under 3 should be directly supervised in the ball pit/climbing part and you really should - the average age on weekends is older than I've seen in the burbs (+- 7?) so the kids are a bit older and rowdy. That said, I've been impressed with the fact that the kids I've been around have generally been polite and kind. The twisty slide into the ball pit just in front is Fast. Too fast I think - for an adult be careful - you will plow over and kids already in the pit so either use your hands to slow down or just ouch your kid down and climb back down and meet them inside. As I'm typing this I'm resting a twisted ankle from coming in too hot on that slide and trying to avoid kids at bottom. Cost is $10 an hour or $15 for unlimited. Do the $15 because your kid will want to stay. Face painting on weekends! The face painter does a really nice job and many looks to choose from. If it's crowded they keep a list. Would give it four stars except that there is a horrible pall ejecting cannon thing that is about 5000 decibels too loud. It's awful. I pray that kids won't find it and I won't be subjected to the noise.. read more

Magic Ground - The too fast slide.. - Kids Activities Near Me - Washington, DC, District of Columbia

Absolutely fantastic birthday party! I cannot use enough exclamation points! (!!!!!) Nela and her team were so professional, friendly and efficient-- I hardly had to lift a finger. I kept thinking, "Isn't there something I should be doing?" Nope! Easily worth every penny. Our guests had a unanimously great time-- both parents and kids (mostly 3-5 years old). A couple even confided they wished they'd had their kids' party here, instead of at other venues. My daughter and I had already been here about 4-5 times just for fun, and as a play place, it's around 3-4 stars IMO (I'd say 4 stars, but it's DC proper, so keep in mind it's neither huge nor cheap). Still a very solid place to run off some energy when it's too hot/cold/windy/rainy for the playground-- and very conveniently located on top of Metro, near bus lines, ample parking and so on-- also all pluses for a party venue. So, a nice play place, if nothing spectacular. But as a birthday party venue? Simply tops. Don't get me wrong-- I actually enjoy party planning and would love to have a cake-and-silly-hats-and-run-around-the-house party at this age... But I don't have a house. Renting my building's party room or a rec center is $300 off the bat, before food, games, decorations... and then there's all the work. IMO, Magic Ground is competitively priced for this area-- for about 15-20 kids, you're just not going to come under $400-600 total. We actually had 25, so we got the "King/Queen" package, and it was perfect-- included tons of food, a nice cake, and extras like face painting (very popular). There really was something for everyone, and the layout made it easy for parents to actually chat with each other, despite the bouncing kiddies. Highly, highly recommended. read more

My son has been going to Magic Ground for almost 2 years at their daycare. I love the teachers and staff here. They all care about him very much. They provide a safe, caring, and positive space for him and the children that attend. He's learned so much beyond letters and numbers. I'm excited to see how much more he'll learn this year. read more

This location is not too bad but is definitely up and coming. It is located on the 3rd floor of the building that Target is in in Columbia Heights. Parking is easy as you can park in the parking garage and take the elevator up to the 3rd floor. We arrived and were greeted and told how the pay structure works. We paid $10 for our little one to play for an hour. We were given a wrist band and let it. Inside there is a huge climbing area with a small ball pit, slides, and an air gun. Lots of fun to climb through with my little one. When I went however it was pretty empty (only 10 or so other smaller children there). I believe the age group for entrance is 18 months - 12 years old. I really think they need to consider having a toddler/kid hour where the ages are 18month - 4 years old. I can't imagine having my little one in there with a bunch of 8 year olds running around! Upstairs was a cafe but food was still not being served from it. There is also a deck so you can view children playing on the climbing area. Overall, I am very happy to have a location in DC to take my little one when it is cold and miserable outside. It was clean and allowed my little one to expend some energy. Staff was okay and seemed nice. In terms of the drop off option: I would never personally do it. I don't think they have the right security measures in place right now (or the right staffing) to do so. You really just need to be in charge of your own children while here. We will return. read more

It's okay. It's raggedy. We went on Monday. They had staples that were coming loose, because they tried to be ghetto instead of fixing the play area the proper way. I think they allow it to get too crowded as well. My children did have fun, but I won't make it a habit of here, unless it's a last resort. They also never answer the phone at all. read more

We had an absolutely wonderful time here, as we celebrated my son's 2nd birthday at Magic Ground. Our party planner was Karina, and she was completely attentive, prepared, accommodating and awesome in every capacity. We booked the Prince Package and felt like we got more than we paid for ($475 for 20 kids and up to 40 adults). The food was good and plentiful, the party package included cake, water, juice, pizza, veggies, hummus, dip and the kids thoroughly loved it. It goes without saying that the play areas were the biggest hit. The kids ranged from 2 to 14 and every single one found ways to love this place. They all kids spent the majority of their time, laughing, playing and exploring the 2-story indoor playground, that includes climbing, sliding, crawling and jumping structures. The older kids sometimes ventured to the video game room and the smaller kids sometimes went to the separate child development room beside the playground. The parents loved that they could watch their kids from many vantage points, including the upper cafeteria area. The facility was pristine and they are great about enforcing the no-shoe/sock policy, which I truly appreciated. We booked our party at 10am on Sunday, so we pretty much had the place to ourselves up until about 1pm. (I hear it can get crowded on certain days and times, so before you book, make sure you check with the staff to determine the best time for you and your crew.) I'm a pretty tough cookie to please (and rightfully so, when it comes to my kids) but this place continues to impress me. We invited about 10 other families, and to a person, every parent plotted when they would host their own party here. On a side note, they offer awesome childcare/supervised play packages for parents who want to go shopping or possibly on date-night without the kids. This is especially intriguing to me, considering that my husband and I rarely get this opportunity with toddler and preschool aged kids. I have not booked one of these sessions yet, being that I am super overprotective and don't like to leave my kids with anyone outside of school; but I plan on booking a few of these sessions, and sticking around to see how things go. Hopefully, they continue to be as friendly, focused, professional and attentive as they were today, so my husband and I can drop off the kids for a date night! read more

We've been coming to this place for over a year now when it's either too hot or too cold to play outside. My 4 year-old son loves the trampoline and the little toy house they have here, and I always thought it was an okay place until today. We arrived a little before 11 am to find the receptionist talking on the phone. There were no other people waiting aside from us, and since the receptionist wouldn't even acknowledge our presence, I tried to sign the waiver on the iPad that they have at the entrance. It wasn't responding at first so I looked at the receptionist hoping to tell her it wasn't working, but she was still on the phone and after about 50 times pressing the button on the iPad, it finally worked. After filling out the waiver, I had so wanted to be acknowledged by the receptionist, because I needed to use the restroom, but she still didn't, so I asked to be let in to use the restroom before proceeding with the buying of the tickets, which she didn't have time to help us with. After using the restroom, I came back to her, told her that I wanted unlimited time, paid for the tickets, and then she started writing, "11:50" on the tickets, which meant she was only giving us an hour when I had paid for unlimited time. At no point during all these irritating events did I raise my voice or show my displeasure; I was even worried about "bothering" her since she was on the phone. At around noon, my son and I started getting hungry so we checked out the cafeteria upstairs. I stood there looking at the menu for about 5 min, but nobody acknowledged our presence. I thought the choices were meager so I decided it would be better to go out and buy food, if they allowed re-entry. I realized that I didn't know if it was okay to re-enter, so I went to ask the receptionist, thinking that if it wasn't okay, then I would just try to get somebody at their cafeteria to sell us food. When I asked the receptionist, she told me that she specifically told us upon entering that we were not allowed re-entry. She was on the phone and ignored us when we entered. She didn't tell us anything about re-entry, and she had the nerve to tell me that she did. I've been to other indoor playgrounds that allowed re-entry that is why I asked. She also said, "You've been here before so you should have known." I wouldn't have asked if I knew, and I was simply asking not forcing her to "bend the rules and let us back in." She then said, if I wanted to be allowed to re-enter, then I should get a membership. I didn't need the membership because we only came to the place once in two or three months. She could have just told us re-entry is not allowed, but she claiming that she told us we weren't allowed to re-enter at the time we entered the place and using that opportunity to get us to pay for membership was just infuriating. I lost my cool and told her that she did not do such thing and I will not get membership. After several back and forth arguments, she threatened to call security and to check the video surveillance, and I told her to do so because the video will definitely show how "well" she treated me when we arrived at the place and how she responded to my simple question about the re-entry. At some time, she kept saying "sorry" and "I already told you I'm sorry" in a really annoying way. Yeah, I totally forgive her. I hope this place will change for the better after my experience. I've been to places where the receptionists were busy on the phone but still acknowledged my presence. I've been to places that offer "unlimited time" but have a note somewhere saying, "Re-entry not allowed," and as I've said above, places that allow re-entry for users on unlimited time. If they can't do these things, they better get another receptionist (or more than one) and specifically write somewhere "No re-entry." read more

So much potential. Such a shame to see it wasted. The pros: amazing play area. So many little nooks for kids to play in, including a gaming area, a little room with a playhouse, plus of course the gigantic play-place complete with multiple slides, ball pit, trampoline, etc. The cons: 1. PLEASE STOP LETTING SO MANY PEOPLE IN AT THE SAME TIME. We arrived right when it opened and enjoyed about 8 minutes before it turned into utter mayhem as it kept filling, and filling, and filling, and filling. A staff member told me they max out at 70 kids which is INSANE considering the size of that space + the fact that any child comes with one if not two caregivers. It's too many people. Please sell tickets or let people reserve timed spots or something so that the kids and parents can actually enjoy the space. 2. Little to no security as far as I can tell. As they kept allowing more and more and more people in, the kids were easily able to slip in and out of the gate into the check-in area (1 foot from the open door out into the shopping center) and from what I could see, no one cared. We got matching wristbands when we entered and no one checked any of them when we left so I'm not sure what the purpose of that was. Anyone could have left with my kids, so if you were considering the drop-off option, I would think twice. 3. Super easy to game the system - no one was checking to kick out the "one hour" people at the end of their hour, so basically I wasted $5 per kid on an unlimited pass. Wish they would limit the number of people and take better care around security - this location is fabulous for parents (Target, Marshalls, many other stores around for errands) and the equipment gives it so much potential, but under the current management, it does not live up to what it could be. read more

Great indoor play area for when its cold outside. My little one always has a great time. They offer drop in service as well as camp services. Happy little one happy mummy read more

My kids (8 and 3) really enjoy going to Magic Ground. I have done drop off with them twice and gone shopping and grabbed something to eat while they were there. I found the area clean and the staff attentive. The kids have to be dragged away, they have so much fun. Many of the staff members speak Spanish as well as English. We are doing a birthday party there soon so will update about that experience. read more

Finally, an indoor play area for the little ones!! Just in time for the winter. . . Seems a little disorganized at first glance (delayed opening, sparse web site, etc.), but the kids don't seem to care. The space isn't huge, but they've made good use of it. The main feature is the climbing structure that looks really fun, and along the side are the different play centers, including a salon and an arts and crafts area. Upstairs are tables and chairs where you can eat and hang out while the kids run around. Sort of reminds me of Port Discovery, except it's much smaller, cheaper, and closer. Think it's $10 for 1 hour if the grownup sticks around, which isn't cheap but totally worth it on a rainy/snowy/generally crappy day. $20 for a 2-hour drop-off sounds like a bargain for the luxury of shopping or eating in peace. Maybe not for really little ones, but probably fine for older kids and non-helicopter parents. I am surprised, though, to hear that they accept kids as young as 18 months, who are most likely not potty-trained, for drop-off. Really? You want to change my kid's poopy diaper? read more

Nice place in the city! A great place when weather turns bad. I'm not sure I would bring my kid on the weekend. I can see how it can get crowded. read more

Magic Ground - Peeling letters not cool. What's going on that we don't see? - Kids Activities Near Me - Washington, DC, District of Columbia

Nice place, my son didn't want to leave! Plenty to do for little toddlers and young kids (I have a 1 yr old and a 5 yr old).

UPDATE: Staffs are horrible, no patience for the kids ! I wanted to love this place because the idea of the indoor playground is smart. Safety reasons and winter is around the corner so it's prefect! I find it very sketchy that they allow you to leave your children here without your supervision (parent night as they call it , and such)... I would personally never leave my child here alone. The guy at the front desk told me that they have 8 people working everyday and the most I've seen is probably 4. Seems like it's a family business and only family works there. Not sure if they're even certified in childcare. Know that them watching your kids is standing around in one place looking up at the playground .. I couldn't imagine my child getting hurt up somewhere on the playground and they have no idea what exactly happened. This is a great place if mom wants to run some errands while dad watches the kids (that's what we did) and vice versa. Perfect place to get all the energy out of your LO . HA . I wouldn't recommend leaving your kid's here by themselves. read more

I have been coming here since they opened, and I don't know what I would do all winter without them!! The facility is great for my very active almost 3 year old, and he never gets bored. And my 8 month old is loving crawling all over, climbing the stairs and exploring everything. Plus, all of the employees are very sweet, always greeting both of my children by their names and giving them a general sense of security and joy. I foresee myself having a membership here for many years. read more

Took our almost 3 year old granddaughter to the Magic Garden. We went on a weekday morning; most of the children were similar age. We noticed the crowd thinned at noon - taking kids home for lunch- do that would be a good time to go Lots of activities - slides, trampoline,swings, coloring, a kitchen, swinging bridge etc. equipment was in good condition A good time! read more

I think the key to a sane Magic Ground experience is NOT to come on the weekend. Holy moly. This places gets CROWDED. Note: if you or your child(ren) cannot deal with loud, busy places and/or are claustrophobic, AVOID Magic Ground! But if you can deal, come... The main attraction is the large treehouse/jungle gym/slides/ball pit/climbing caves (I really don't know how to describe it!). Kids can climb up this massive structure a lot of different ways (and play with cool things along the way like a trampoline, or cross a wobbly bridge, etc) and then go down one of several slides. If your child gets a little scared doing something like this by his/herself, an adult can climb up, too - but it's a little snug! There are also other rooms/corners where kids can dress up, color, play house, do a climbing wall....there's something for everyone. Outside food is not allowed because there is a cafe on site. I love, love, love the concept of this place, and it is really well put-together, but there are a few problems that bring it down a couple of notches. First of all, I came here with a group of moms. We called ahead and had a separate sign-in for our group, and pre-paid. However, a few moms and their kiddos were still told to pay after signing in for our group - getting that rectified for them was a bit of a pain. Also, the staff wasn't super attentive on Saturday (although friends have told me that on a less-busy weekday, its better) --- for example, there is a rule that kids can't throw balls in/out of the ball pit, and yet a lot of older kids were doing exactly that - I mean clear across the room! It was freaking my toddler out to the point of tears, but no staff addressed the (older) kids throwing the balls. I don't like being a helicopter parent at a place like this, but I did feel like I had to watch out for my tot with the older kids. Pro tip: bring an extra pair of socks for your little one(s) as they can get lost easily! read more

This place smells like weed and its soooo crowded. I would never drop my kids off here. The toys here are all beat up. It's so chaotic and small. You got big kids trampling over the little toddlers. The toys were all beat up. We paid for an hour and was ready to leave after 10 minutes. read more

Atmosphere: this establishment is very well kept the bathrooms are clean, party rooms and decent food. They should add A/C ventilation it gets pretty hot and misty. I'll recommend this establishment if your in the area with a child 4+, wouldn't recommend this place for birthday parties. Staff/ customer service: I yelled at two of the staff members they are very rude, unfriendly, and unwelcoming out of all the parents they told my family and I we couldn't play inside of the gym equipment however I've seen other parents playing so they pick and choose which parents can play on the equipment with their kids. read more

Just had my son's 2nd bday party here and they aim to please. Everything was on time and without a hitch. Kids had a great time and the parents (us) did not have to continuously get on or remind the staff about anything. Would recommend anyone and everyone to check this place out for a child's bday event! read more

I just went to Magicgrounds last night (sat evening), and I want to give a heads up to parents that this new business is struggling a bit to run the place smoothly. There were a lot of kids and parents in the space (the space is well-designed and the climbing/balls/slides structure is really cool); there was a birthday party in the back room with a disco ball and music playing; however, this particular birthday party was very unruly. The parents let their children run wild and they caused a lot of mayhem in the playground area. My two daughters are 2 and 5, and ended up in tears half the time we were there for fear of being bowled over by these kids. 18 month of children were trying to climb and play amongst 9-12 year olds who had no care or respect for sharing a space, particularly with small children. I only saw 1 employee working inside magicgrounds and she just picked up stuff occasionally. My girls were also very excited about getting their face painted, but the face painter wasn't there for the first half of our visit (with no sign indicating that she'd be back or what to do), and then when she did return the list to get on was packed with birthday party kids. I'm not sure yet if we'll be back. I did ask for my money back, and was treated with a lot of respect and apologized to up and down; however, my sense is that kids who are physically confident and maybe a bit pushy will have a blast, but if your child is careful and/or more sensitive about his or her surroundings, then it is definitely not the place for them. Also, there is a drop off policy, which is ABSURD if there is only 1 employee out in the "field" to keep tabs on these drop-offs. I felt like I needed to step in and parent/babysit other children. Maybe that's what the business is hoping for - parents who will lend a hand in keeping other kids in line. Personally, I'd like to get paid for my time care-taking other children. Anyway, I know Magicgrounds is going to do well, but I personally will not be visiting again. read more