My two boys have been going to Moulinet(daycare) at Magic Ground since they were 11 months and 29 months old starting early 2017. Jana and her staff are simply put AMAZING! From our beginning transition from a previous daycare to this day, they are so nurturing, loving, attentive and organized. These qualities are just what I was looking for in a daycare and they definitely have set the standard of just the type of child care I look to receive going forward in both my children's future. On top of the excellent care provided, they also extend well balanced/nutritious meals, exciting day-to-day activities, fun field trips and so much more. I can't say enough about the amazing teachers and staff at Moulinet and will be very sad they day my children have to leave the center to begin their continuance in education. I will forever be grateful! read more

Very disappointing birthday party!! I am reluctant to write a lot because I think they'll identify me from this review and although the party was a flop, I will still likely take my kids there because face it, there are limited options on a rainy day to burn some energy. And I'm still emailing DAILY with Nela because it's been almost 4 weeks since the party and I'm still waiting for the photos I purchased. I'm so tired of their excuses! I won't get into details too much, but really disappointing experience (especially for the cost). Staff is confused of their roles and responsibilities, are awful with getting party food served on time, and when they finally do, offer guests food without forks, etc. They just don't know how to host a party, bottom line. Book somewhere else!!!! read more

We appreciate magic ground especially on rainy days. However, I would never put my child in their day care. I have sat here for the last half hour listening to a baby constantly cry to the point of angry crying. I have heard no one even try to console the baby. This is not the first time I have heard this. Many times I've heard the whole room full of children crying for extended periods. read more

I wasted my money here today. I came with my 18 month old and a friend and her kid. Had they said "Welcome to Magic Ground - we have a camp full of kids running rampant who will push and shove your kid and generally be rude" I would have walked away. Obviously they did not. It looks like a place my kid would have enjoyed had she not been pushed, shoved and trampled by kids who clearly need more supervision. read more

Smaller than I expected. Really one big large play structure (two slides, different entrance and exits to climb) with two smaller rooms/areas for baby doll play and a hair salon which my daughter loved. Although I didn't let her use the brush there. Rumors are true that the front desk staff is rude and gruff. (or at least the man I met Saturday the 5th at opening time) Well go back because we have a certifikid coupon but unsure if I'd make the drive from Arlington again. Probably more likely when it's cold/rainy out. I will say my 3 1/2 year old loved it. So I'm torn. read more

Ok, this may look strange but despite the pre-party organization frustration, the actual party was very well handled by the staff at Magic Ground. Nela was very attentive and so were the staff members specifically assigned to us. Samuel was our coordinator and he was very accommodating and helpful in suggesting alternatives to us if what we requested was not available. The birthday girl had fun, as did her guests and the event ran smoothly. So my suggestion would be to relax when booking a party here because the staff know what they are doing. read more

My almost 2 year old twins have a great time here. It gets very crowded on the weekend (more with parents hanging around the play areas rather than too many kids), but weekdays are great. For something right here in DC, it's actually quite big- lots of places to climb, cool (but fast) slides, other little rooms to play in. So far, we've been impressed. Prices aren't bad considering the area. We are grateful to have something like this in DC and will be back many more times. read more

They are taking great care of my boy! Really careful, patience and they have a lot of fun and educational activities. Thank you! And the director Jana Dias was extremely nice and professional! read more

Magic Ground hosted our son's 5th birthday party. We rented out the venue on a Saturday morning. The staff greeted my son and cheered "Happy Birthday!" when he arrived. The children had a great time, and therefore the parents had a great time! The venue smelled clean when we arrived. The food and cake area was beautifully decorated with a Disney Cars theme as my son requested. They had a room devoted to the piñata activity upstairs. Melissa selected a perfect car piñata. I have heard many of the children talking about how fun this party was at school. Some of the parents have even told me that their children want to have a party at Magic Ground! Magic Ground is a special place in a wonderful city. I am happy we selected Magic Ground for my son's party. read more

My one star is for poor service. (I haven't been to Magic Ground's indoor playground yet with my children. I will write another review if I ever get to try their indoor playground) Over the past several days, I have been trying to contact this indoor playground for a party that I am organizing. After my fifth phone call and emails to the organization over the span of four days, I finally got a hold of a human being on the phone. Then the following day, I called again to clarify something about my party. Again, the same issue. No one picks up phone calls at this place. I finally got someone after my fifth try. But this time, the person on the phone had no patience and in my mid sentence describing my needs, she hung up on me. Incredible. What a great way to piss someone off, let alone a potential customer. read more

My son (almost 3) absolutely loves this place. The playground is big enough for him not to get bored, and they also have some other small play areas (matchbox cars, kitchen area) for him to play if he wants to rest. The restaurant still needs some work, they somehow burned dinosaur chicken nuggets, but overall we love this place and will definitely be quite a few more times before summer. read more

Fun experience great for kids. Had a birthday for my 5 year old. The guest enjoyed playing games then having a quick bite to eat. My only negative thing to say is that one of the staff members were very snippy with the kids. I saw a staff member yelling at the child as if it was her own child :( read more

This place is just awful. No parental or staff supervision. Way overpriced for tiny at area. Very rude staff. The beared guy in glasses at front desk was incredibally rude. There are many better options for kids to play in DC, would stay far away from this place! read more

PARENTS, BEWARE: This past weekend, my husband and I were going to the Washington Sports Club that's next door to Magic Ground. As we started walking up the stairs to the third level, a toddler (best guess, under age 2) was walking down the stairs, apparently unaccompanied. I followed her to make sure there was a parent nearby, but realized no one was looking after her after she walked through the busy Sunday afternoon crowd to the top of the escalator. As she made a few tries to get on the escalator, I scooped her up and took her up the stairs, suspecting she had wandered off from Magic Ground. She was too young to answer any of my questions, but the moment I walked in to the busy waiting area of Magic Ground, a staff member came from the play area, through the gate, and took her from me, saying only, "There she is, thanks!" This experience, and the statements it made about their organization, ability to manage the children in their care, and their reaction when a stranger/non-parent shows back up with a child they're supposed to be in charge of, was all terrifying. Think twice before you entrust the safety of your child to this business! read more

I booked a birthday party for my 2 year old daughter and it was THE WORST. The staff weren't attentive to the children AT ALL! there were older children in play areas that read 0-3 years only and the staff said nothing. The actual birthday party felt rushed. I had the party room from 4:00-5:30 and at 5:00 they were rushing us to get out. The party staff was very unorganized. There were too many kids for the little play area there is. No communication prior to the birthday party. If you reach out there is no response. read more

Took my son here for a bday party recently. He had a great time! Really cool place. The staff is excellent and the food (pizza and nuggets) wasn't bad. Will go back soon to let him run around some more. read more

Customer service is the worst. Some of the staff are jerks, unproffesional and uninvited. I will not come here for any occasion, unless the company improves their customer service. read more

A much needed addition for parents in DC, there is nothing like it in the city and was a lifesaver this past winter. We've been members since it opened and love the facility and staff. We quickly learned not to go on weekends because it's a madhouse with kids and parties. The weekdays are relaxed and have enough kids for our three year old to play with but not be overcrowded. The staff is friendly and always willing to address any issue. Our son is tired by the time we leave the parking garage. Weekends do get crazy so the level of order and cleanliness is probably not to the same level it is during the week. The staff and owners are learning and there are still certainly kinks to work out, but we're here a few times a week and absolutely love it! read more

Great for kids! Bad for the planet - food is on disposable plates, cups and utensils. And amazingly they have no recycling. They have a full kitchen so could easily wash dishes which would also save them $$, but they choose to create needless waste. I raised this with manager and response was disinterest. read more

This used to be a great space for elementary aged children to run around and play especially during cold weather. That's been ruined by their expansion of a video game room. read more

I'm surprised by all the negative reviews on this. I have a 2 and 4 year old and we have been here a couple times a week for the last month. The kids love it. The staff seems very caring to me. I have no complaints. read more

Place is dirty and smelly. Employees are extremely rude. Full sick kids running around. I will not go back

They raised the prices - it's ridiculous! Now, infants (who cannot crawl yet!) are charged $5, and any additional adult accompanying a child is also charged additional fees. This means that TWO parents cannot accompany a child without paying themselves. read more

Staff is unhelpful and rude. Policies are inflexible. Web site is not accurate. We won't go again. I would leave zero stars if it was an option. read more

It's nice to have a play gym in the neighborhood and we were generally pleased with Magic Ground. There are so many fun things there for kids to play with such as the trampoline, ball pool, slides, swings, rock climbing wall, art center, and toy cars and trucks, etc. We got an hour pass for $10 for my 5 year old to get some energy out on a cold day and he had a lot of fun. The reasons I am giving this 2 stars and not 4-5 are: 1)there is a toy air gun there that kids can use to shoot balls at a net that is not only startlingly loud, but why would there be a toy gun at a kids play gym when some of these kids are so young to not even know what a gun is/this should be a peaceful play place and 2) there does not seem to be any rule enforcement or supervision of the kids and what is happening by the staff, and as such I observed some potentially dangerous situations with overcrowding in certain areas. There is a drop off option for kids but I would definitely not leave my child there and instead encourage parental supervision. read more

This is a welcome and much needed indoor play space. Lots of space for climbing, sliding and swinging which is great. A few quieter spaces for art work etc. My 3 year old enjoyed it but was definitely overwhelmed by some of the bigger kids. There is a trampoline kind of tucked away behind the main equipment that my daughter loved but was hard to see her based on the design. Also, there isn't any monitoring or rules on how many kids can be on the trampoline at once either which is troubling. As we were leaving I asked the woman at the front (presumably one of the owners) what the allowable number of kids was for the trampoline and she said 6-8 kids at ONE TIME! This trampoline is probably 4x6ft max in size. More than one kid or two small toddlers is dangerous. They also allow kids up to age 12 in the play space which seems way too old. That was my biggest issue with the place. We will be back as long as I can monitor my own kid. Definitely do not leave your kid there as a "drop in" . While I did see too employees "monitoring" the play space they definitely do not enforce any rules etc. read more

I really like the idea of this place and my 19 month old did enjoy it a lot and I had to drag her out because she did not want to leave. A couple of things I didn't really like... This place really smells bad. As soon as I walked in, a bomb of stinky feet smell hit me in the face. This place doesn't have windows and I'm guessing their ventilation system just sucks. I dealt with it because my daughter was having a lot of fun. Second, big kids are allowed in the same areas as little kids which is dangerous. I do think there needs to be some type of rules or supervision by staff because my toddler almost got hurt a number of times. I had to be on her back every second making sure she wasn't getting tumbled over. She loved the ball pit but the slide that goes into it was full of big kids that were flying out of it straight into the pit and everyone in the pit... So so dangerous. Other than those two things I think this place is nice. I noticed an art room in the back as well as a cafe upstairs. My friend said she will be doing her sons bday party there so I'm excited to see how that goes and my daughter will definitely be happy to be back. read more