Almost none of the machines work. Everything is broken. Dirty. Not even a place to sit down. If I…read morecould give no stars I would. Avoid this laundromat

This place used to be good but has gone down hill. Half the Machines don't work and they constantly…read moreeat your coins. There was melted plastic in a dry that ruined one whole load of laundry. Jeans, shirts, sheets that came out clean from the wash came out covered in melted black plastic from the dryer. Stay away!

A true community laundromat…read more I've been a loyal customer for over 10 years. The machines are consistently clean (the cleaner is wonderful and cleans nightly), and the owners are always willing to respond to concerns. It's comforting to know this place is so well cared for.

Easily located. Phone staff isn't always available but are quick to attend to urgent issues like…read moredamaged change machines when they answer calls. The laundry was clean during my visit. It was a bit disappointing and very inconvenient that the WASHERS ONLY ACCEPT 25¢ and $1 coins. The DRYERS and Triple Load WASHERS ONLY ACCEPT 25¢ coins. But They have a functioning Change dispensing machine on site. Also, there are no instructions or guides on how to use each type of machine (especially the triple load washers). So, a first time user will be super confused. This isn't helped by the lack of staff on site. They have a secure Free WiFi and a TV that's on sometimes - though the channels are not my taste. There were brooms around to allow you clean up after yourself. Helpful. They also have a soap, bleach and softener dispenser on site (at extra cost). Along with a snack and soda machine. Just pray it doesn't steal your coins. I can't recommend the business because in addition to a few issues above, the owner is a little inappropriate or disrespectful in attitude when they do show up. Not a good thing considering the laundry is located in a religious Jewish neighbourhood with families. They recently added professional laundry/dry-cleaning services where you submit your clothes to the staff and they do a professional wash.

Nice laundry place in the heart of Kensington! Lots of machines at your disposal and it was quite…read morebusy when I went on a Sunday. Washing machines: prices per load reflects whether the machine is old/new and its size. Goes from $2.50 to $5.50 (triple load machine). Dryers: industrial grade, 25 cents gets you 4 minutes They have carts to wheel your clothes around as well as a clean area for folding. Detergent available for sale and you can easily break your bills/coins into quarters with the owner. Another service they offer is that they can fold your dried clothes, but not sure how much this is.

The machines are old, sometimes leak (which you might get blamed for despite not overfilling it),…read moreand don't always work properly. The service is the opposite of friendly and good. I've been short-changed here before because quarters were just dumped in my hand instead of counted out for me. The pricing keeps getting more and more expensive ($6 in Nov '18 to use a large washer and however much more to dry, the price varies as the machines don't always work). It's becoming untenable for ageing machines despite spending money to renovate their service area, and very bad service. It's the business' duty to guarantee the machines are working, and when they're not working, it's their job to believe clients and make it right, instead of telling paying clients they can choose to put more money in for broken machines. I avoid doing laundry here as much as possible. I also hate leaving reviews like this, even worse for places in The Market. But honesty and community is important, and you get what you give ¯\_(ツ)_/¯

Have been coming here for years, horrible experience. I have always had a bad experience with the…read moreold owners and the new owners. Most of the machines are broken, the hot water does not work, the dryers open up midway even if you put a low amount of clothing in. Secondly, the workers are disrespecting and extremely hostile. I had walked in one time to change loonies and quarters in the machine, because I was going to come back with my clothes and the money ready to go, and the usual lady who is there started accusing me of coming in there just to change my money and not obey the customer only rule. That was my last time going. Third and lastly, the cleanliness and maintenance of the laundry mat is horrible and disgusting. I almost slipped on a dryer sheet twice, my clothes became full of pet hairs after using the xL dryer, and on top of that my clothes came out smelling like piss, and im a very clean person. It could be that they just want to make it a cash grab, or maybe they dont have enough workers, or maybe some other reason, but scamming people out of their money and wasting people's time is no way to run a business. ( and dont even think about replying to my review with an ai copy and paste response, claiming that you will try your best to resolve the issue, because there are hundreds of reviews here saying the same thing and nothing has been changed whatsoever. )

Been coming to laundry to Canada for a couple years now! But…read morethe place is really gone downhill many of the washing machines and driers don't work ! the men's toilet seat I found on the floor the other Day. seems like they don't reinvest in the business! I will be taking my business elsewhere!

Very clean establishment and attentive service. The…read moremachines are well maintained and the dryers work well .

It's not glamorous, but have you ever been to a laundromat that is?…read more But here's the skinny (or the skivvy, if you will) on Gilmour Laundromat: - It's got good hours. - $1.50 for a regular wash. - A quarter will buy you five minutes in a regular dryer, so you can control how long you need to dry. - The change machine gives change for everything from a Loonie to $20. - There are a few "triple loader machines" (wash is $3.50, dryer is $2.75) so you can get in and out pretty quick using one of these bad boys. - Soap sells for 75 cents. - They finally fixed the pop machine (or so the sign tells me - check out my photo).

"High risk of Covid-19 transmission" according to TPH…read more At first, I was pretty impressed because there's a friendly attendant. But masking and social distancing are not being enforced here at all. One man was doing several loads at a time, going from machine to machine without any regard for social distancing and not wearing a mask. I described this situation to Toronto Public Health and they said if any unmasked customer is sick, there's a high risk of transmission. Oh and people bring in their food and eat it here, which shouldn't be permitted either.

Been here a customer here for a couple of years and consistently had great experiences. I have been…read morerespectful towards the front desk, and they are consistently kind and helpful. Customer service is a two-way street. The machines are also great, any problems with the machine get fix quickly. The triple washers are amazing value for the large loads. Overall, the best laundry store I've been to, that's why I keep coming back.

No washroom available for the customers. The owner or owners, are hardly ever there. The customers…read morehave no washroom to use.

Excellent service …read more Took a two piece suit in with some alcohol stains to get cleaned. I dealt with the owner (very easy going hard working guy). he could not assure me 100% they would be able get the stains out due to sugars in alcohol and also the fact it sat for two days to soak in. . A few days later to my surprise I picked it up looking Brand New and so happy with the results I paid quite a bit for this suit not to long along and had worried I would have to buy another. . I would highly recommending this place

My kid loves washing machines, so we visit different laundromats in Toronto just for fun and wash a…read morefew clothes. So, you should believe us when we say - THIS IS THE BEST ONE! First, the cleanliness. Many laundromats have filthy floors. But not this one. When we visited, it was very clean. Almost exemplary. And the washroom was also very clean and obviously well maintained, which is rare in itself. The washing machines didn't have any weird smells, black fungus or stuck old detergent from previous users. Second, the equipment. It was good. Well maintained Electrolux washers and dryers. The smallest washer (20 lb) did a good job with a regular wash and warm water. The price - 5 CAD for 28 minutes. The dryer dried our small load in just 16 minutes (1 CAD). The biggest washer takes 77 pounds, which is quite impressive. Third, the vending machines. They were well stocked. You could even buy big bottles of detergent if you wanted to. Plenty of snacks and drinks as well. Fifth, the atmosphere. There was a lot of seating near big windows. Two TVs were playing racing and wildlife. Quite cozy. The area also has interesting food choices nearby (some of them are very questionable though, be careful). What could be better: - coins don't always go through, we had to retry a couple times (never had this issue before) - main wash requires powder detergent (we didn't have it, so had to buy one for 2 CAD for a single load using the vending machine) Overall, though, my kid declared it to be his favorite laundromat. And I agree.

We had an amazing experience at Laundry Boss thanks to Donna! It was our 1st time at any…read moreLaundromat. From the moment we walked in, she was incredibly friendly, welcoming, and genuinely helpful. She went above and beyond to make sure everything was running smoothly and that we had everything we needed. It's rare to see someone take so much pride in their work and care so much about the customers. The entire place was spotless including the bathroom and well-maintained, which made doing laundry there so much more comfortable. Donna's positive attitude and willingness to help really stood out and made the whole experience easy and pleasant. If you're going to Laundry Boss, you'll be lucky if Donna is there. She truly provides five-star service and is a big reason We will definitely be coming back. Highly recommend! This place and Donna are 5 stars!!