Not in network for Tricare. The dentists and technicians at this office are wonderful. However, I…read moream frustrated that when I called and asked if they accepted Tricare, they said they did. Come to find out they're actually paid out of network. I found out, because I got a $300 bill for an exam and cleaning. I have zero issues paying for quality, but please make sure you're educating your customers so they're not surprised by their bills

I have been going to the Kieslings since the early 1990's. My entire family have been patients of…read morethem for decades and we love them. Thank you!

Dr. Jose and his staff are very helpful, attentive and most of all - nice! They all went out of…read moretheir way to make sure I was comfortable and that all of my questions were answered. I had not been to the dentist for quite a few years because my old dentist had retired. I am sorry I waited so long to go in! Everyone made sure I was comfortable and I felt more like an old friend than a patient! The ladies in the office were very helpful, too, when it turned out I needed some expensive work done. They helped me set up the financing to get things done. I highly recommend Dr. Jose and his staff!

Great dental clinic, it is now located in Helena but the same place. I had a root canal done and as…read moreweird as this is going to sound it was a good experience. Highly recommend this dental office. Staff were great all around. Answered all of my questions and as helpful as they could be.

I have so far had three great experiences with Dr. Sheahan and his team of assistants/dental…read morehygienists. I have had my teeth worked on at much "fancier" dental clinics in big cities with expensive equipment but they definitely didn't provide the level of expertise and care that I receive at RMDC. The staff here seem to be very experienced, they communicate so well with each other, they do just what needs doing and nothing unnecessary (as far as I can tell, not being a dentist myself). Their office may not be flashy, and Dr. Sheahan can be a bit quiet at first, but don't let these things put you off! I've only ever received great care there.

My husband saw Derek in the ER in Townsend and I can't say enough great things about the care he…read morereceived. He was very thorough and explained everything extremely well. Townsend is very lucky to have a provider of this caliber. Thank you Derek

As much as I hate going to the dentist, I actually look forward to seeing Dr Claeys and his team…read more They always treat me like family, and are top notch at what they do. Thank you Christian. Dave

They have been working short staffed due to an employee that recently had a medical emergency that…read morerequired time to grieve and a severe loss to that person. They hired someone to do insurance billing for them, but because they were short staffed, they let that person go after only one partial day of training. Then they contacted the person that was out from the medical emergency and loss and wanted her to come back to work, only days after the incident happened, without even letting them have time to get over their loss. I would not want to go to a dentist office that treats their employees this badly. If they don't care about their employees, they are not going to care about their patients.

Very knowledgeable and professional treatment by Dr. Lybbert…read more His staff is also wonderful, willing to work us into the schedule and showing amazing kindness.

I have a complex dental history - meaning I've had lots of work done: root canals, bridges,…read moreimplants, and crowns galore, and that translates to a lot of experience with a plethora of dentists and dental specialists. My family dentist first referred me to Dr. Lybbert, and I have seen him on two additional occasions. Without hesitation I recommend him to anyone in need of an endodontist. Pair his experience and knowledge with up-to-date equipment and you've found the best Helena has to offer.

Absolutely the best! I usually dread everything about the dentist, but Townsend Dental really makes…read morea difference.

These folks are fantastic. I had an extraction done and it was handled with the utmost care. I was…read moretold what was going to be done before hand, during the removal, and what to expect. A few days later I received a call about how I was feeling - if there was any pain (that sort of thing) and there was none other than what was expected. They did not automatically give me some nasty prescription drug to numb the pain but was instead recommended an over the counter which worked fine. I was given a most outstanding information sheet which detailed what I should expect and what to do and not to do while healing. If you're here and need work done these folks are the people to see. Prices are within reach too. Wonderful crew. Looking forward to doing all of my dental work here. I don't know what others mean by "not the most professional crew" that's not accurate in the least. These folks were not on top of just my issue, but they stay on top of literally ALL the people to whom I've spoken about Townsend Dental.

Do NOT go to Dr. Mongelli. I'm not one to write bad reviews, but my experience was so horrible,…read morethat Im literally begging anyone reading this to stay far away from her. Going to the dentist isn't the most comfortable thing, but the horrible smell and freezing temperatures inside her office cause discomfort before the appointment begins. She's extremely friendly, but she is so loud and kept referring to me as "friend" I assumed she didn't know my name. She told me I needed 2 root canals but only 1 crown. I needed some fillings and I figured I would have to book a new appointment for that since this was just a checkup, cleaning and assessment. But she didn't even look inside my mouth. She looked at the X-rays and told me she didn't do root canals so I'd have to go to a specialist. She refused to perform the check up and wouldn't be cleaning them. This was so bizarre. I got the information for the root canal "specialist" & tried to book another appointment with her for fillings. She told me she wouldn't be doing anything until the root canals were completed. A week later while getting my root canals the doctor informed me that I likely needed 4 not 2. I explained that Dr Mongelli said she could fill the other 2. I watched him turn to his assistant and shake his head. It was so obvious that he has dealt with Dr. Mongelli's recommendations and seemed irritated and frustrated that I was given bad advice. I went with the original 2 and followed up with Mongelli. She told me it wasn't necessary and they were just trying to make a buck. I wanted a crown on both of them but she told me that it wasn't necessary. 1 would be fine. It took me 3 more visits to get 5 fillings and a crown placed. I also never got that cleaning done. A few weeks later I got a very large bill. I called her office to get it fixed since I have insurance. They told me I didn't give them insurance info so I would have to pay them and request reimbursement. I definitely gave them my insurance and there was no way I was paying her 4 grand for 5 fillings and a crown. They refused to take my info over the phone and told me that I failed to provide it before the bill generated and I would have to deal with getting a reimbursement. She then asked for my credit card over the phone for payment. I told them I would just come down to the office and work it out. She told me not to come to her office ever again and if I didn't pay the full bill she was sending it to collections. I decided to call the state and my insurance to see what I needed to do. I had to call her back for the billing codes and was met with the same nasty attitude. She interrupted me and asked for my credit card, I explained I was on the other line with insurance and needed billing codes. She let out a loud "ugh" and said that I could deal with the collection agency because she wasn't wasting anymore energy on me. 2 weeks later while eating a taco my back tooth broke. And by broke l, I mean crumbled. It was a soft taco. I found another dentist and he informed me 4 fillings were missing. He was able to get my records from her and those 4 fillings are the ones she just did. That broken tooth was the one she said she could rebuild and a crown wasn't necessary. I am now getting bills from collections for her because I can't do anything with my insurance if they don't know what was billed. I gave them permission to get my bill from her and discuss the charges, but after 3 phone calls left on hold or disconnected my insurance told me they weren't able to get anything from her. The new dentist I went to is on the board and he let me know this would be addressed. That dentist also let me know that I did need the other 2 root canals. Please!!!! Do not go to this dentist.

Who likes to go to the dentist? Yeah. Who should even ask that question. To be frank, I like…read morethis dentist, her style and her service. People often write a review when they are unhappy - but this dentist? She's amazing. Her staff and hygienist are knowledgeable and friendly and they took the big scary out of much needed dental work. Wonderful environment (great music) and great dental experience. That sounds like an oxymoron... but it's possible. I actually look forward to going back to her.