I also have a STORE CREDIT and the very rude store manager, Albania, is insisting that it is not useable, as it is over a year old. NO WHERE in the long list of STORE RULES, which are posted right at the register, does it state that store credit is valid for only 1 year. I asked for the district managers number and the Albania said she is on vacation. I asked for her office number and she said she does NOT have an office. Albania would also not give a discount on a top and pant set that had makeup smeared all over it, I was willing to buy and take the chance it would come off with washing.
I worked as a manager in JC Penney for years. I would be fired if I treated a customer the way this manager does. read more