Opened three accounts in a couple of hours without any of the issues previous reviewers kvetched…read moreabout: Friendly, no "hard credit" checks, supplied a number of checks prior to me ordering some, walked me through all their products, fees, interest, pros and cons of each type of account, and received a personal letter a couple of weeks later, with a phone number, from the branch manager should I have questions or concerns.

They're open until 5:30, but, no way to get ahold of them. There is an automated system that loops…read morewith no option to speak to a human. Annoying and obviously a sign of what's to come if I went with this CU

Initially a very friendly bank, but I guess that's how they suck you in. Online banking was very…read moredifficult as there was someone else that banked with Big Sky Western with my same name and the online banking for Big Sky Western wouldn't let me log in because of it. One single time, I over-drafted my account by about $20 without my knowledge and without previous explanation, or later notification, they charged me not only an initial overdraft fee of $27, but a charge of $5.50 per day for a month before I was notified that my account was in the negative. As it is an account I rarely used; mostly just to cash a check here or there, and I never got any mail statements, I was completely unaware of the issue. Very unclear communication when I first opened my account that this could potentially happen, and, even though I have never had an overdraft problem at any time before, they were unable to reverse the charges, and pretty rude when I tried to clear this matter up. Now, I will be paying off $160 worth of late charges that I was never informed of and that was unfairly charged to me. I feel robbed and taken advantage of. Needless to say, I will be closing my account with Big Sky Western a.s.a.p., and warning friends and acquaintances about the scam surrounding this institution.

My first time to Sky's Belgrade branch, it was like watching Cheers....treated like a rock star…read morefrom start to finish. Brett, Sheri, and a lovely lady name Barb thank you for making my day. You all go above and beyond for me with all of my banking needs!! Thank You Sky FCU!!!

Great location. Easy drive thru and good cash!! Thanks. Bank grounds were well maintained as…read morewell

I always use there ATM and like the Elk statues out front plus it's easy to get to from Main Streetread more

This bank and this branch particularly have always been good to me…read more I came to them yesterday with a fine-print issue from an old account. Lea investigated the problem quickly and efficiently. She handled the problem and made it right even though she had no legal requirement to do so. In an age of insincere "sorry, there's nothing we can do", giving good and fair service is a fresh change and is a quality I will always look for in a bank. Well done first interstate. Keep it up.

makynna was so helpful and knowledgeable. she is so fast and detail oriented. i was a bit flustered…read morewith how a certain process worked but she was very understanding. please tell her i said thank you and let her know she is amazing !!!! best experience ive had at this location.

I have such a different banking experience than other reviewers. I've been with this bank over 10…read moreyears and have had excellent service. James is the best. People are professional, efficient and kind. I highly recommend them.

This bank is so bad. It's a shame I have to give it even 1 star to get posted. Terrible customer…read moreservice. I can't wait for my business check stock to run out, so I can close all accounts. Stockman Bank is the best!

I wanted a local bank with no fee checking and a no fee easy access atm…read moreI got one of those things A bank that can not maintain its infrastructure is an unhealthy bank. I do not need a bank that can not fix the one and only ATM they have. If I have to go to a different bank to use the ATM I am changing banks - to a real full service bank - what a pain. Total let down

Worst customer service…read more I dread going in to be treated terribly by their angry, entitled staff. All their systems are antiquated.