I've had two laser hair treatments done so far in Madison. My very first was with Lindsey and my…read moresecond was with Meghan. They answered all my questions and were very kind. Excited to see the final results.

I am so blessed to be able to speak to Destinee the Aesthetic Consultant at Ideal Image, Madison,…read moreWI location! If it wasn't for the way she took the time to explain every service, and the details involved, I would not have moved forward with treatment. The instant zoom consultation was a huge plus. She is so great with customers, I hope management knows how valuable she is. I am looking forward to starting treatment this week, and keeping Destinee posted.

Such a friendly, welcoming environment! I came in for a consultation and Taylor went through the…read moreentire process, what to expect, and pricing. I decided to go for it and she was able to book me in for later that afternoon. The facilities are super clean and state of the art. Lasering itself is absolutely nothing compared to waxing. I barely felt it at all and it was done in 10 or so minutes. I was blown away by how quick and easy the entire process was. I highly recommend Milan Laser if you are considering laser hair removal!

From the owner: Milan Laser provides laser hair removal services with permanent results. Our highly trained medical…read moreprofessionals use the best laser in the industry to create the safest and most effective results to remove your unwanted hair forever. With our gentle process, laser hair removal is the easiest and most comfortable way to be rid of hair forever.

I had a really great experience at Aesthetica. I went in for two specific areas - both of which I…read morethought could be addressed by fillers. I met with Jodie for my consult and she gave me some very honest advice - she informed me that fillers would not be a good solution to one of my problems. She advised me of several other options (one of which was not offered at Aesthetica). I felt very safe in her care because she wasn't just giving me what I asked for, she was helping me make an informed choice, even though it meant less business for Aesthetica. So I did get fillers in one area and I am REALLY happy with them. Jodie is really good at what she's does and my face still looks like my face - just refreshed. Some FYIs - I think the consult was $50. When I paid for my service they deducted the $50. My fillers ended up costing ~$600 in total. There's also a rewards program that you can sign up for to get discounts on future services. I will definitely be back.

This is a "med spa" that offers Botox, fillers, laser/light skin treatments, peels, skincare…read moreproducts, etc. I did a lot of research before going here and I chose this place because they have good equipment and their staff is very knowledgeable. As a bonus, it's also a very beautiful facility. I had laser treatment for broken capillaries. I thought the price was reasonable and I was surprised when it included a follow-up visit two weeks later and they did a "touch up" of two spots. I'd recommend this place to to others. The only bad part is that they are only open during "business hours" Monday through Friday.

I've been a loyal client of Robertson Cosmetic Center for several years, but unfortunately, I will…read moreno longer be returning. As a mother of two young children, finding time or justification to spend money on myself is rare. To ease the financial guilt, I usually wait for special promotions or discounted gift card offers. That's exactly what I did for Mother's Day--I purchased a $150 gift card for $100 as a small treat to myself. Yesterday, I received a message from Robertson staff reminding me of available gift cards, which prompted me to schedule an appointment. Since I was at work, I didn't want to make a call, so I used their online booking system. The first available appointment was with the provider I normally see, and I thought, "Perfect! Next Wednesday." I booked it and moved on with my day. A few hours later, I received a voicemail saying I had missed an appointment 20 minutes ago and that I had been charged $100 for a no-show. My stomach dropped. I immediately called to explain the situation--that I mistakenly thought I was booking for next week, not today. I was even willing to leave work early (I'm only 9 minutes away) and come in right then. I explained how I truly cannot afford to just lose $100, and I was hoping for a little understanding or flexibility. Unfortunately, none was offered. The receptionist said she'd check with the practice manager and placed me on hold for one minute before returning to say, "Sorry, it's our policy." I asked to speak with the manager directly, and after several hours with no call back, I called again--this time the manager answered. She seemed prepared to shut me down before even hearing me out. I explained that I completely understand why cancellation policies exist--to prevent missed opportunities for other clients and protect the business from late cancellations--but this was clearly a genuine mistake, not an abuse of the system. I asked if anyone had even tried to get in during that same window, which would have indicated a lost opportunity--but she refused to answer directly. Her only response was, "It's our policy." I then asked to speak to someone above her, and the next day Dr. Robertson called me. Unfortunately, his response was just as dismissive. No empathy, no flexibility--just, again, "It's our policy." It's really disappointing, especially considering how much I've spent over the years and how many people I've referred to them. I know most of my referrals probably didn't even use my name, but they were all based on the trust I had in this practice. That trust is now gone. All this over $100. What makes this even more frustrating is that I didn't receive the usual confirmation or reminder text for the appointment. When I asked why, I was told those only go out at 7:00 a.m., and I had made the appointment after that time. If that's the case, patients should not be able to book same-day appointments online without some kind of confirmation system in place. A simple text might have helped me catch the mistake. I understand policies exist for a reason. But good businesses know when to make exceptions--especially for long-standing clients with genuine intentions. Life happens, and there are plenty of other providers who balance professionalism with empathy. I'll be taking my business to one of them.

I have had a very long, awful lip filler experience here. I went here 6+ times and spent…read more*thousands* of dollars to leave every time just to heal and have lumpy, uneven lips with very little results a few weeks later... over and over and over. I kept coming back and listening to their messages because I didn't go to school for this, so what do I know? 6+ visits later all I'm dealing with STILL are lips full of lumps of uneven filler, heavy heavy migration ("filler mustache" if you want to google) and no results. I pointed out from the beginning that I was unhappy and I have many messages going back and forth about that, and the lumps. Then at my last appointment I wanted to discuss the lumps and the weird fullness only in the middle, and was told any bump she saw then was "natural anatomy". I pointed out multiple times (in messages I have screenshots of through Klara), how unhappy I was with no results and the lumpiness (nearly immediately after my second appointment), and I was told every time to just keep coming back and they'd fix it. It was never fixed. It never got better. I came here to fix how self conscious I was of my thin lips and I've been more insecure of the bumps and lumps and migrating filler than I ever was of my natural lips. None of the photos in the nasty collage I put together were directly after or within 2 weeks of the filler healing, so these are NOT healing bumps or swollen. All of these are just day to day pictures I took when I was feeling awful about my lips that I zoomed in on and cropped, or regular photos I cropped. I don't even understand how filler is done this poorly. Now I'm struggling to find another place that will dissolve this ugly mess so I can start over after putting thousands into what I thought was a good place.

I requested removal of the hair on my leg for a surgical procedure, they're staff are all amazing!…read moreThey are very professional, helpful, friendly people. Their facilities are all clean, welcoming, and refreshing. I would recommend them to anyone.

As a guy, Milan has made the process easy and not weird considering laser hair removal is…read moreconsidered more of a girl thing. They walked me through the process upfront and made it feel easy. Each visit has been professional. It was a bit weird smelling the little bit of burnt hair, but the cooling air with each laser blast made it feel less painful The results have been great after one session for my upper back especially since there is some grey hairs which aren't always removed.

Had my first experience recently with a Nanolaser peel. This place is so clean and professional…read moreplus I was happy with the result. I will absolutely will be a repeat customer.

I honestly dont think you could be treated any better, the professionalism and the friendly…read moreattitude was a big contributing factor in choosing TLC Laser, the staff are knowledgeable and always prepared to help and assure you that you are making the right decision. It's a no pressure enviroment which i particularly like as so many clinics seem very uninviting but if you have fears but need advice you definitely need to call in, they have wonderful open evenings with a relaxing feel and nice friendly people. The best staff possible.