Wow the photos "uploaded by manager" are VERY innacurate and misleading!!!! It's what they don't show that you should run from! First we have to mention that "Erika" is VERY personable, genuine, and takes pride in her responsibilities! Unfortunately that's where the pleasantries ended for this property! When we drove up, we could not park in the only handicap space outside the office because the (very dirty and unsightly) maintenance golf cart was parked there. As we walked in, the older maintenance man (nice man who introduced himself) had his feet up on the coffee table... The manager, "Dominick" was also seated, casually talking and laughing. Ericka was at her desk working on the computer.
We introduced ourselves and told Dominick that a 9-year resident who served us in a local restaurant referred us. The maintenance man left, then Dominick the mgr left the room, and Ericka greeted us with her warm pretty smile.
As we entered the one-bedroom model, the strong stench of dampness and mildew nearly knocked us over! There is some kind of Glade scent trying to mask it but failing miserably. We asked if they have mildew issues and Ericka said that unless someone reports it they assume no.
As we entered the "model" kitchen, "OMG!" as younger folks say! ... we're in our early 40's. The wood (fake drawer front) under the sink was so old, water damaged and painted so many times it looked like cabinets from the 60's or 70's! They're really BAD! I politely asked Erika if they would fix something that bad if it were in our unit and she said, "Dominick decides and to him, this is fixed but you can ask him."
WOW!
The punchline is that we had driven through the property four days prior but the office was already closed. Right there in plain site, on the main drive in the property, and across from the leasing office (you can't miss seeing it!) is a badly overflowing and spilled all over the ground dog poop station/can. As we walked passed it with Erika, we asked about it. She politely stated this kind of thing need be asked of Dominick directly.
Well after seeing HUNDREDS of cigarette butts all over the property grounds, we decided to do just that so we all returned to the office. We are non confrontational and gentle folks so of course our approach and tone was kind. Ericka called Dominick who came out, stood over me as I sat across from Erika, and aggressively said, "What can I do for you?" I politely asked, "I'm sorry to have to say but that dog poop station is of concern to us having driven through here four days ago and seeing today that it's even worse, is that something common here?" He got VERY defensive and said loudly, "We ran out of the large bags we use to empty those!" Justifiably offended by his attitude and tone, but still calm I jokingly said after winking at Erika, "But isn't one of the things you advertise here that Harris Teeter adjoins the back of this bldg so it's closer than our car is parked?" He then scolded/lectured me saying, "Look, I have priorities as the manager and my job is to work on budgets and I'm doing them now!" He added, "If you live here do you want maintenance fixing your a/c or emptying those?" WOW right? Well he asked so I answered, "Actually we're looking for a property where the RESIDENTS' quality of life and the cleanliness of the property take priority over budgets but thanks for coming out to talk with us!" It was soooooo much worse than it seems here! At $1,050 for the 1/1, RUN!!!! This place looks to have been built in the 80's and it's sooooo different than their photos! It does NOT compare to other newer properties just because they put cheap contemporary looking furniture in one model! You get granite countertops, brand new SS appliances, and a CLEAN beautiful community for that much in Cary AND Apex! Check out the Apts at the Arboretum for comparison in look, feel, price, and neighborhood and holy cow! Oh and Dominick shared he has 12 poop stations needing emptying! Unbelievably bad experience. What we saw and heard (and smelled!), just awful! Wish we could choose less than one star! I would give 3 stars for staff portion of overall score, because of Ericka and the polite maintenance man! The Mgr gets minus one star for his cockiness and lack of baseline etiquette! read more