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    Madison Common Assoc

    1.0 (1 review)

    Services - Madison Common Assoc

    Property management

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    6 years ago

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    RPPM

    RPPM

    (4 reviews)

    ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

    One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

    Westminster Management Co - Water damage

    Westminster Management Co

    (30 reviews)

    This property management company is horrible and could careless about the people that pay money to…read morestay at their properties i had three bad leaks in my apartment since moving there not even a year ago at copper quarry village in MD , and needless to say my property was damaged and my insurance would not cover it because the leaks were due to neglagance of the company not clearing the drain system on the roof causing all the flooding and of course they refuse to pay me for my damage at the property nor even give me a discount on rent for the trouble because they took their time to even repair it and when they did they left my things all over and had dry wall spackling all over my sinck and on my dresser, i since contacted my lawyers and they are so arrougant they have yet to respond to the letter sent to them from my lawyer so in turn court will be in the very near futurt, i also filled a complaint at the BBB and of course they didnt even respond this company will take your maoney and treat you like nothing when they fail to realize that if people stop renting their properties they would have nothing see below the BBB letter showing they did not respond and if you go to copper and quarry village in MD google reviews you will see my review with pictures of what i delt with the last go round : From: BBB of New Jersey To: Jermaine Chester Subject: This complaint has been closed without response from the business Jermaine Chester 6607 Bonnie Ridge Drive Baltimore, MD, 21209 Dear Jermaine Chester: This message is in regard to your complaint submitted on 8/18/2025 against Westminister Management. Your complaint was assigned ID 23761477. Your BBB has closed this case and noted that the business did not respond to the complaint. This complaint will be reflected on the company's BBB Business Review with the following language: "BBB did not receive a response from business." If you wish to pursue your complaint, we suggest you contact: NJ Division of Consumer Affairs 124 Halsey Street Newark, NJ 07102 Consumer Hotline: 973-504-6200 Toll Free NJ only : 800-242-5846 Online Complaint Form: https://njconsumeraffairs.state.nj.us/file-a-complaint Email: askconsumeraffairs@lps.state.nj.us Please feel free to contact us with any further questions.

    There have been so many issues that I honestly don't know where to start…read more.. -We have had issues with ants in the apartments and cars, theft of property, and car break-ins -The water gets shut off several times a month for a line break, then the residents end up paying outrageous water bills because the property is not maintaining the plumbing... The property manager kept informing all of us tenants that Conservice (third-party utility biller) was issuing a credit and we tenants would see a credit soon. About a week later, the manager, office rep, and several maintenance personnel had put their 2 weeks' notice in. I'm sorry, but a statement like this clearly shows there are even more problems we don't even know about.....other than $250 water bills for a family of four!!! -They try to fix problems in the cheapest way possible. Our neighbor had a refrigerator leak they had put several work orders in for, the solution was to tape the back (three times) until he threatened to call the Better Business Bureau, then finally they agreed to replace his fridge. Afterward, the old fridge sat outside our doors for two months (which was not safe for kids due to sharp plastic and metal pieces). -Our refrigerator door handle broke about a month ago...and it's completely understandable why..... there were screws on top of other screws. (photo attached). -Our carpet was coming loose from the transition slip that separates the laminate floor from the carpet. There were nails sticking out and, after four weeks of notifying them, they showed up to put a band-aid on the problem. The short nails he used were coming up a week later. I am still having to pull them out of the carpet so the little ones don't get cut. -The gas water heater had a leak for months before we knew about it. We ended up having gas bills doubled for a year and tripled for three months. I received a partial credit, but I sent documentation clearly showing a credit was still due $460, but they said there was nothing they could do.. so we residents pay the price of their negligence. -I have requested documentation several times regarding the water bills, a request to speak with a supervisor over the property manager, and work orders for a list of items (not even listed) and have gotten no response Please do your research before moving in!! Google Westminster Mgmt LLC and Conservice and you will clearly see review after review on several properties poorly owned and managed.

    Madison Common Assoc - propertymgmt - Updated May 2026

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