With our third baby, we knew we needed support in his first few months of life. We turned to Madison Agency because of their reputation and they exceeded our expectations! Jackie was incredibly communicative and understood exactly what we needed from the start. She made the newborn care selection simple, and found a candidate that was exactly what our family needed. Our nurse, Maylene, became family. She not only helped our son, but our 2 daughters and myself. As this is our last child, I really wanted to have a positive breastfeeding experience and she was fully supportive of that. I couldn't have done it without her! Our time with Maylene went by far too fast, and she will forever be a part of our lives. We will continue to use Madison Agency for all our childcare needs. read more

We had a great experience with this agency. They were super quick to respond and matched us with a baby nurse who's been amazing. She's brought so much consistency and structure for our baby day and night, which has been a huge help while we worked through sleep challenges. read more

With so much to think about when you have a new born, especially your first(!), Madison gave us one less thing to worry about while trying to find a nanny for our daughter as we both headed back to work. Jackie was like an information sponge when we first spoke as part of their onboarding process, asking questions we hadn't even thought to ask ourselves at the time - and kept really clear, quick communication with us throughout the process. We spoke to four candidates, all of whom I'm sure would have been excellent, but one was just exactly who we were looking for. It's been a couple of months now and we couldn't be happier with the successful candidate or with making the decision to work with Madison vs. trying to 'go it alone'... at this point I honestly couldn't imagine such a successful outcome without Jackie and the Madison team. read more

We initially reached out to The Madison Agency after seeing her being recommended on a few different influencers' pages, and couldn't be more happy we did. Jackie is incredibly communicative and found us some AMAZING candidates from the get-go. We immediately hired one of the nannies she recommended the first round, and when that nanny pulled out last minute because of a personal issue (anyone with kids can tell you this happens way too frequently), Jackie went above and beyond to immediately rectify and found us a nanny we clicked with even more than the first. Stars truly aligned. It's 100% worth the investment to have the security of someone 1) finding you nannies that are vetted, and 2) being able to do the search and find you a replacement should that nanny not work out. Big thank you to Jackie! read more

We needed a short-term nanny on a tight turnaround. We had a terrific experience with Madison. Jackie was responsive to our needs, provided quick and agile service, and was a clear communicator. Will not hesitate to work with Madison again and strongly recommend giving them a try. read more

I can't speak highly enough about Madison agency. I went through Madison because I was anxious about having someone in my house overnight with my baby, and I knew Madison had background checks in place and vetted professionals! We reached out with a last minute need for a night nurse. They were able to help find us the BEST one, Neriza. Neriza is responsible, professional and so caring. As a first time mom, she's taught us so much. She knows babies! She sings to our son and my husband and I sleep well knowing our baby is in great hands. Can't reccomended Neriza or Madison agency enough! And Jackie at the agency has been so accommodating for last minute requests for addional help. So responsive and kind! read more

I am so absolutely impressed with the Madison Agency. I was hesitant to use a temporary nanny while we were traveling to NYC as I am neurotic and like to get to know someone slowly before trusting them with my child. However, I knew I would need help with our daughter being in NYC for 2 weeks. I could not have been more impressed with our nanny Rusel. She was so incredible with our daughter, so proactive in addressing her needs. Our daughter is super shy and does not feel comfortable with new people (she's 16 months). Within 2 hours she was sitting on Rusel's lap and did not even cry when I left the apartment. Rusel took our daughter on age appropriate outings, explored her interests, and engaged her constantly. I wish I could bring her home with us. In the 2 weeks we were in NYC I saw our daughter's language improve, her communication skills improve and her comfort zone expand in meeting other kids at the park (something she doesn't even do with me at home). I could not have been happier with the Madison agency. I cannot wait to come back to Nyc and use their services. The benefit to hiring an agency as well is that they send replacements if your nanny cannot make it. Our nanny had to miss a day and Jackie offered another replacement nanny for the day- who was also incredible. I've spoken to so many other moms in Nyc who have not had success using other agencies. read more

My husband and I highly recommend Madison Agency! Jackie found us an amazing nanny who works for us one day a week. Jackie was persistent in her search and sent us options until we had found the perfect fit for our family. Our 1 year old son absolutely loves our nanny. She goes above and beyond with everything she does for us. We are forever grateful to Madison Agency and Jackie for bringing her to us! read more

Our family was in Manhattan for a few months and we contacted the Madison Agency to hire a 24 hours Baby Nurse while in town. they responded very quickly . We loved the Baby Nurse so much and invited her to travel with us to Saudi Arabia, she worked for us there for an additional 4 months. Madison Agency is a professional reliable Agency presenting high-quality candidates. Our family will definitely call the Agency again whenever back in NYC read more

We are repeat clients of the Madison agency. Not only did Jackie find us our amazing baby nurse when our daughter was born but also recently a travel nanny for our now almost 2 year old. We are so happy with our new travel nanny who our daughter absolutely adores. read more

We needed full time childcare for two months on relatively short notice. Madison made the process totally seamless and we found someone trustworthy and loving to take care of our 6 month old. We would absolutely use them again. read more

I went to New York for work from Wednesday to Sunday and Madison Agency found me a great nanny to care for my son while we were at work. Thank you for helping us it was such a great trip being able to work and also have piece of mind with a great nanny. read more

Madison agency has helped us from the very beginning. They provided a baby nurse that was very experienced and loving. They had also provided us with highly experienced nanny's for our travel needs. The agency and the nanny's were always very quick to respond whether it be a weekday or weekend when we need to get in touch with them. If you want professionalism as well as experience I would highly recommend Madison Agency. read more

I had no idea where to start in the search for our Baby Nurse and then Nanny for our daughter, and I was very happy with Madison Agency in finding us good candidates. Especially with our Nanny, it's been an amazing fit and I know our daughter is in good and safe hands read more

My husband and I needed to find someone to take care of our 7 month old son for a few months before we moved out of NYC and Jackie quickly found us the most loving, trustworthy, warm, and energetic nanny imaginable. She knew exactly what she was doing from day one and has taught us so much. Our son is going to miss her so much! Thank you for all of your help!!! read more

Neriza came to our house short notice after I had an emergency c-section and a very difficult first night home from the hospital. She was kind and patient with our baby and us and immediately put us at ease with her professionalism and deep tenderness toward our new baby. She made it possible for us to be present with our baby during the day and we are eternally grateful to her for making our first week home so comfortable and happy. She really loves our baby which is everything you can hope for. read more

Madison Avenue Agency is amazing!! I was traveling to NYC for 2 weeks from outside the country and they were extremely fast in arranging coverage for us!! We were in love with the Temp Nanny they sent us. It was love at first sight!! It is amazing that, after only speaking to me on the phone, the agency knew the perfect nanny to match us up with. We loved our Nanny so much that we keep in touch and will have her come to our country over the summer.. and she has become our go to when we go back to New York. read more

We've had a great experience with the Madison Agency. Jackie has set us up with amazing baby nurses and nannies. She is resourceful and professional and most importantly our child was well taken care of when we needed help the most. We would highly recommend using the Madison Agency. read more

Jackie and the team at Madison Agency are truly the best. They are professional and reliable. They helped me find the right fit for my family and made the process very seamless: I highly recommend them! read more

I'm really surprised that Jackie and the Madison Agency have so many good reviews. I contacted Jackie with high hopes after reading all of this and was very disappointed. The only candidate she provided us was not in the price range we had requested, and when we asked if she had alternate options we were told we were asking for too much (though we did not ask for anything out of the ordinary). On top of all this, she was rude at times and condescending. A friend recommended a different agency and the experience was night and day. They were able to provide a whole group of excellent candidates and we have since hired a nanny who we are delighted with. read more

I could not recommend Madison Agency enough. They came through in a pinch for me two times - providing same-day services for me and my 1 year old. They are incredibly reliable and responsive - even on a Sunday. So grateful for their wonderful help. read more

Jackie is amazing. She "got us" and our family immediately, putting all my fears about finding a great caretaker to rest in one phone call. On the heels of that call she sent us amazing options within a week, and we couldn't have been happier with the person we selected. I recommend the Madison Agency without hesitation!!! read more

I am a working mom with a ten month old, and was desperate to find a babysitter for our wedding--someone who could be present at the wedding and through all the logistics and make sure our baby was well cared for. Madison Agency quickly found us a loving and perfect babysitter--Tina! It was a unique and complicated job and she was so joyful and calm throughout. So grateful! read more

My husband and I hired a Nanny from Madison Agency for a last minute trip to the Caribbean. Not only did Madison come through with two weeks notice, but they sent a wonderful nanny to take care of our 13 month old son. She was thoughtful, proactive, organized, trustworthy, and a true pleasure to be around. Jackie made the whole process seamless. I with confidence and without any reservations recommend Madison Agency, and would definitely use them again. Thanks to Jackie, and the amazing Nanny we all had a wonderful vacation! read more

We absolutely love Madison Agency. We found our amazing housekeeper through them and feel so lucky to have found her. She is the most trustworthy, thoughtful, diligent and caring person. We highly recommend!! read more

Easily the best agency out there. Highly recommend them. They helped us find our new nanny who we are EXTREMELY happy with. Madison was always very prompt in their responses to all our inquiries. They even helped us find a travel nanny for our upcoming family vacation! We worked with Jackie, who was always professional and communicative. Again, highly recommend anyone looking for an agency to work with Madison! read more

We are so happy with Madison Agency. They listened to everything we asked for and we're able to provide us with the exact match we were looking for. They streamlined the process of finding a nanny for us and it was pretty much seamless. We are truly happy with our nanny who is kind, trustworthy, smart, pleasant. She has already enriched our daughters life and we are super happy she is part of our family. We are grateful. read more

We love the Madison Agency and definitely recommend them. In 2019 we had our first child and the agency found us two incredible baby nurses at two different times (both kind of last minute!). Now that we just had our second child, we did not hesitate to contact the Madison Agency again! Jackie is extremely responsive and the baby nurses are highly experienced. In the early days of our second child's life, we are still referring to some of the advice we received from one of the nurses from back in 2019 to help us get through these challenging early days. read more

Incredible service - found an excellent Nanny. Couldn't recommend more highly! A pleasure to work with.

Jackie was amazing at figuring out just what our family needed. Se found us the most amazing nanny and then the best housekeeper around. We are eternally grateful to her and her team for finding us a few new family members. read more

Initially I received a call from the agent very quickly, only to find the agent was very rude and unprofessional. She spoke down to me almost to the point of yelling. I found the website to be limited and some of the links didn't work and since the agent requested that we do two interviews same day, we did them (still with reservations about how unprofessional the agent was on the phone). One was with a lovely Nanny who requested that we add her on WhatsApp since FaceTime wasn't working, so we did and she called. When we simply thanked her for the good interview (the polite thing to do after an interview), we then got a very unprofessional (hostile) note from the agent dropping us despite both nannies expressing interest in working with us. I had real concerns about the lack of legitimacy and professionalism already, but the nanny seemed professional (if not scared to say much about anything due to the agency). This agency charges what appears to be an exorbitant fee as well and I'm sure doesn't share that with the nanny, so we simply asked if they agency could reduce the fee to what appears to be market (and still a lot of money) and passed along good feedback and one of the interviews through the agency. Then we received a highly unprofessional note from the agent, who I now know I would never hire in my wildest dreams. I feel very concerned for the nannies who work with this agency. If the agent treats potential clients who are willing to pay tens of thousands of dollars with such disrespect, how are the Nannie's treated? I sensed that they were so scared to say anything during the interviews due to their unprofessional and overbearing agent bosses. read more

Jackie was recommended to me from my law partner, whose sister had used this agency. It was the best decision we made about how we will care for our newborn. The agency introduced us to two candidates and we had to make a decision very fast or else one of them would be gone--my recommendation for expectant parents is to plan way ahead (at least 3 months before due date) because the best nannies are usually booked out. Luckily we won the lottery with our nanny and the reference that Jackie provided told us as much. We decided to pay our nanny more than the agency required, and that wound up costing us more in agency fees which was based on what we actually paid. But in the end, what mattered most was that the first six months of our baby's life was full of love and joy, and we learned a lot from our nanny about babies, from feeding to bathing to just about everything. I would recommend this agency for providing an amazing person for us. read more

I can't even begin to express how amazing Madison Agency is. We called the Agency on a Saturday, over the weekend and we booked your Baby Nurse that same day, within the hour. Not only was the service super fast, we received a very high-quality, experienced Newborn Baby Nurse. She was highly profession, hardworking, trusting, everything you can ask for a baby nurse taking care of our prized possession. We highly recommend Madison Agency! If we have another baby we will definitely use them again! read more

This agency is amazing!! I spoke to Jackie about finding a housekeeper / nanny, explained to her our lifestyle, and within 24 hours she got me 3 interviews. 2 days later, I hired the sweetest and most incredible housekeeper / nanny who has been with us ever since and we consider her family. I can't believe how fast Jackie found me the perfect fit. I will definitely return to this agency for all of my needs as they are efficient, trustworthy, and caring!! Thank you Jackie and Madison agency!!! read more

Do NOT use this agency. The pigeonholed me into hiring someone after a one day trial. I paid them $18,000 for a fee for a housekeeper that they marketed as a nanny/housekeeper combo. She was not a nanny in the least. Unfortunately, after 10 weeks of trying to make it work, we decided to let her go because we have 3 children under 5 and needed help with them. The agency promptly let me know that I did not have many days left under which they needed to find a replacement (of course they weren't going to find anyone when they had no incentive as they had already been paid.). I was sent two prospects who were both live in (we wanted live out) and was suggested that I buy one a car so she could travel to and from. I have not heard from them since. They took $18k and I had someone for 10 weeks. I have never written a review before but I am truly horrified by this business. read more

We used Madison Agency to provide a temporary nanny/baby sitter for our 14 month old son. We visit our parents in New York City several times a year and it was a complete game changer to have a wonderful nanny to help us during our stay! Our nanny was by far the most warm and wonderful caretaker we have ever had for our son! She immediately got down on his level and engaged with him in a way that made him comfortable and happy right away! He tends to have pretty bad separation anxiety and within a day was waving goodbye to us when we walked out the door (at home he screams and cries when we leave). Its very clear to me that Madison Agency is extremely careful in screening and selecting their nanny's. We are about to use them again for our stay during the holidays and we are so looking forward to some adult time and freedom while our little guy is in wonderful hands!! Could not recommend them more!! Beyond a satisfied customer! read more

Jackie sent us our current amazing nanny and when we needed a quick fill in she sent us someone equally qualified for a few day assignment. She's quick to respond / super thorough and reliable. We'll be using this agency exclusively on the go-forward. read more

I have been working with Madison Agency as a nanny for several years. Being represented by them has been nothing but exceptional. During my original interview, my agent really took her time to get to know me and asked integral questions to match me with the perfect family. Finding the right fit was very important to me and the agency was able to do that right away! It was as if they knew exactly where I belonged. They made the entire hiring process seamless for me and have always been there for me to provide guidance and support. Two years into my job I just got a promotion and I can honestly say I am truly blessed to work for a really nice high profile family that genuinely treats me like family. I look forward to being with them for a very long time and its all thanks to the hard work and dedication of The Madison Agency. read more

My husband and I absolutely loved working with the Madison Agency to help find our Baby Nurse. Jackie was incredibly responsive, helpful, and energetic. Being first time parents, we weren't sure how to approach finding a Baby Nurse and working with the Madison Agency we knew we could find someone excellent who we could trust with our bundle of joy. I'd work with the Madison Agency again in a heartbeart! read more

Madison agency is by far the best agency in the world. I called them when I was 4 days after birth and so exhausted and sleep deprived I thought I would crash. Jackie heard the desperation and sent me a nurse within 2 hours that same day!! Not only did she send a nurse so rapidly and efficiently, the nurse she sent was the most incredible, professional, capable, kind and caring baby nurse I've ever had. This was my fourth child and I've never met a nurse as amazing as the nurse Jackie sent to us. When this nurse had an emergency and had to leave for a few days, Jackie again efficiently and swiftly replaced her with another wonderful nurse. Madison agency nurses are very well trained and proficient in new born care, they are very professional and hard working and I never thought I'd say this as it was very expensive, but their nurses are genuinely worth every single penny. Knowing that my baby was in the best possible hands and so well looked after put my mind at east and let me really heal and get my energy back. I will never forget Jackie's help in sending me a God-sent nurse and I will forever be grateful to her for saving me in my complete exhaustion and vulnerability. As I told my husband when he asked if we would have another child; "if we can use Madison Agency nurses again, then yes for sure!!!" You are only as strong as your team. In my case Madison Agency made my team the strongest it could be!! read more