The death of a loved one is tragically the one time when you least need - and yet always have - the stress and burden of expensive, time-sensitive, and difficult decisions heaped upon you. My nearly 95 year old grandmother passed away last year, and my family is so grateful to have chosen Maddox Funeral Home. The entire staff was not only sympathetic and helpful, but they were very sincere without any affectation. We particularly had a lot of interaction with Torena and Keith. Keith was the one who came out to our home the night my grandmother passed away to bring her remains to the Funeral Home. Although it was likely a 45 minute drive for him at about 1 o'clock in the morning, his manner was completely competent, compassionate and kind. It was a very comforting element in that fresh moment of loss.
Every step along the way, I found the staff's assistance to be both personally supportive and professionally stabilizing. More than once, I made last minute calls to the office to ask Torena time-sensitive questions - and every time I received the help I needed. Without making or pressuring our decisions, the people at Maddox Funeral Home helped guide us through all the necessary details and choices we needed to make. It really took a burden off our minds to know that nothing was slipping through the cracks, and that everything was being handled well.
For those who are in need of such services and may be considering using Maddox Funeral Home, I heartily encourage you to do so. Having their assistance and utilizing their talents at such a critical and difficult time was truly a great blessing for my family. It is a peace, greatly cherished, to know that the final services rendered to my dear grandmother were of such an excellent and respectful nature - and God bless them for that. read more