Mr. Lyles managed the recent cremation and memorial service for my sister-In-law, Mrs. Roberts. The…read morecare, compassion, professionalism, and impeccable attention to detail was exceptional. Mr. Lyles and his staff made a solemn and difficult process a memorable experience for all who came to honor Mrs. Roberts. Thank you!

I would just like to recommend Lyles Funeral Home to all that would need assistance when your love…read moreone's are going to their final resting place. Mr. Lyles is very detail, very professional, and has a compassionate heart for the clients that he is working with. We have used him 4 times and his services has always been outstanding. He will go above and beyond the call of his duty to ensure that customers are satisfy. Job well done every time. Keep up the good work ethics Mr. Eric Lyles. Your Mother would be very proud of you.

Absolutely amazing from the moment after my mom passed to when we buried her. Handled so many…read moredifferent things. Was communicative and respectful.

It saddens me to write this review, but, I feel they deserve to be recognized…read more My family chose this place for my family member homecoming service As we entered we were warmly greeted by the director Matt. The inside of the home is very updated and well maintained with contemporary decor all throughout. The chapel did not reek of any odors. The chapel was very well maintained, bright and uplifting lightening and plenty of sitting available. As you go near the restrooms they have pictures with scriptures for grieving. And beverages in the mini fridge. The floral arrangements was simply amazing, and we were pleased with the florist that they are contracted with, as our flowers continue to bloom and not wilter. Throughout the whole service, Matt was very respectful and handled the service with great diligence and did not rush us out. He made sure our guests were comfortable and even offered beverages etc, before the service and always asked my family member questions and repectfully reminded us of our itinerary without being pushy. The second part of the service, was at our final destination, in which we had a nice canopy, privacy screen, and a nice seating arrangement everything was just amazing and a beautiful homecoming service for my family member. 5+ stars on everything and I highly recommend this place.

I met one of the owners, he is very helpful during difficult time…read more My friend's husband passed away suddenly at night and she also had covid, so she won't be able to come to finish all the paperworks. Jeff was very patience and directed us what to do, step by step. Very recommended

Funeral homes are not something you review often or really want to, for that matter. The fact is,…read morethey're not something that you really ever want to deal with. It's an unpleasant business to be in, and the people who do this work know and understand that. They thus try to go out of their way to make sure that they give you the best service possible without being any sort of bother. I say this because I recently had my father-in-law pass, and we had to deal with funeral homes. And after the first one (whose name I will not mention) pretty much brushed off our family, we were more than a little despondent. Thankfully, we were referred to Colonial by someone at our church. I can honestly say, without a doubt or reservation, that they are the very epitome of what I said above. The folks at Colonial went the extra mile, even in some places when we didn't know the mile existed. They respected that my father-in-law was a military vet, and they understood that we were grieving, and they did their job, professionally, elegantly, compassionately and went well above and beyond, not just because he was a vet, but because we had a loss and they care passionately about their jobs. This isn't a 9 to 5 calling for the people at Colonial, but instead a passion. That is the sort of people that you want in this job. This is a family-run business and not just some "corporation". Thus it creates a personal touch that I don't believe is found often. My most fervent thanks, gratitude, and recommendation go out to them. In a situation where most families are already reeling from grief, they go out of the way to ensure that they are by no means adding to it...and in the process, they even take away a lot of the additional stress.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

I just finished pre-arranging my cremation with Steve Hedges. He made the process simple and easy…read moreto take care of. They are very kind and professional. I would highly recommend them to anyone.

I cannot say enough good things about Brown Funeral Home. My brother died suddenly and from the…read moremoment I arrived with other family members to make my brother's arrangements, we were treated with the utmost respect and compassion. My brother had money to pay for a funeral many times over, but without a death certificate my nephew was unable to access any information regarding life insurance policies or bank accounts. When we arrived, we laid our cards down on the table, advised how much we had to spend and Jorge (our funeral planner) went to work crunching numbers and delivered a funeral package that honored my brother and was within our budget. I have contracted with other funeral homes over the years for other funerals and have been subjected to high pressure tactics exploiting my grief to try to up-sell me into buying things that were unnecessary. Not Brown's. We were shown only those things that were within our budget and not shown high end, top of the line caskets and vaults that would only compound our grief. We received a funeral that was thousands of dollars cheaper than what we would have paid in Maryland. And everyone I spoke to went out of their way to make our family feel special and accommodate all of our needs. I read some of the other posted reviews regarding Brown Funeral Homes and I'd like to correct a misconception. Some people believe it is the funeral home's obligation to produce a death certificate shortly after they pay the funeral home to procure them. They can't produce what they don't have. Anyone who googles "acquiring a death certificate in West Virginia" will learn that West Virginia is one of the worst states in the country to acquire a death certificate. They are ridiculously slow. I developed quite an affinity for the staff of Brown's. They treated me with exceptional professionalism. Please be kind when seeking a death certificate from them. If you get frustrated, just imagine how frustrated they must be trying to procure death certificates for the many families they serve. These are good people. These are trustworthy people. Trust them with your families' needs. You won't be disappointed. Thomas Ross

I was very impressed with Royston's Middleburg compassion and professionalism from end to end for…read moremy Aunt's service. All her requests were honored with dignity and respect. Dale went above and beyond to ensure everything went off well. He was super responsive and thought of things, you may not think of in times of grief. Carli showed calm and strength on the day of the service as things were being setup. She was kind, compassionate and understanding. Thank you Dale Nichols and the rest of the team at Royston's Middleburg for making this such a smooth experience just as my Aunt wanted. Thank you.

From the owner: Royston Funeral Home understands that life is full of opportunities to show someone how much we…read morelove them. One such opportunity is the funeral or memorial service. We assist and guide you through the individual options and uniqueness to assist you in honoring their life. Royston Funeral Home takes the time to design your service, help you explore the variety of choices and plan the ceremony which is an important part of the healing process.We offer Permanent Memorialization, Veteran's Services, and also offer Tribute Videos, Personalized Printing and Memorial Websites.Call our directors today. We are here to guide you every step of the way.