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Moser Funeral Home

5.0 (1 review)
Open • Open 24 hours

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7 years ago

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Enders & Shirley Funeral Homes

Enders & Shirley Funeral Homes

(1 review)

I could not have been more comforted and content by the Services and Care that were given to my…read moreFamily and Myself for the unexpected Passing of my Husband. Kim, RK, Dawn, Crystal, Noah (Olivia, the voice of an Angel) and everyone else took the time to explain, embrace, advise and guide us through this most uncertain time of our lives. They were always available, always attentive, always welcoming and extremely patient with the repeated questions. While a Funeral Home/Crematorium is not something that you frequent, this is a place of Love, Kindness, Understanding and Guidance. They are all now a part of our Family and will be Remembered on a daily basis. Without their experience and professional but comforting attention, this could have been anything less than perfect. The whole experience was, in fact, Perfect on all levels. Thank You All. We Love You. Could not recommend more. They will give you a warm hug, take your hand and memorialize your Loved One with Grace and Compassion.

From the owner: Traditional Funeral Services in our Chapel, Church, or other local venues, Graveside Services,…read moreMilitary Veterans, Cremation Services (our crematory is located in Berryville), Green Burials, Shipping Arranged in the US or Out of the Country, Pre-Planning Conference (No Charge), Spanish Speaking Director on Staff, Traditional Monuments, Custom Monuments, Lettering Monuments, Monument Restoration and Complete Cemetery Restoration

Direct Cremation Services of Virginia

Direct Cremation Services of Virginia

(35 reviews)

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

Moser Funeral Home - funeralservices - Updated May 2026

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