1. Maddox Comfort Systems

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    Fayetteville, GA

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    Maddox Comfort Systems

    4.0 (4 reviews)
    Open • 8:00 am - 5:00 pm

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    1 month ago

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    2 years ago

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    9 years ago

    Showed up on a Saturday and replaced my fan motor on the spot. I would refer them to anyone needing service fast.

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    9 years ago

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    The People's Champ - 90% plus furnace, evaporator, (blue light) air scrubber with germicidal light

    The People's Champ

    (3 reviews)

    The People's Champ -- and he truly lives up to the name…read more I honestly don't know if I'll ever be able to put into words how grateful I am to Kevin and everyone at The People's Champ. The day my husband died by suicide, it felt like absolutely everything that could go wrong went wrong. On top of the unimaginable loss my son and I were dealing with, our AC went out. For us, especially because I have a son with disabilities, having working AC isn't a luxury--it's something we truly need. Kevin came out to look at our unit and did a temporary fix to get us through, but he knew we ultimately needed a new system. I explained my situation to him, including that I had just lost my husband. Instead of simply telling me what the repair would cost and walking away, Kevin told me about a state government grant that I might qualify for that could potentially help us get a new unit. I'm not the greatest with technology, and there was a lot of paperwork and information I had to submit. Kevin went above and beyond and offered to help me through the process. There was a lot of behind-the-scenes work involved, but in the end, I was approved. I will never forget that. Kevin didn't just see me as another customer. He saw a mother who was struggling, a family going through an incredibly difficult time, and a son who needed help. He even put my son and me in his prayers. That kindness meant more to me than I can ever explain. I still cry sometimes when I think about how much Kevin helped us during one of the worst times of our lives. He could have simply been an AC repairman, but he chose to be a human being who cared. That is something I will never forget. I also want to give a HUGE shoutout to Bruce, who installed our new unit. He was absolutely meticulous and did the most beautiful, professional job. He treated our home with care and took pride in his work from beginning to end. And honestly, everyone who works for Kevin is top-notch. It says a lot about a business when the owner surrounds himself with people who care just as much as he does. Kevin, Bruce, and everyone at The People's Champ--thank you. Thank you for helping my son and me when we needed it most. Thank you for treating us with kindness, dignity, and compassion when life felt unbearable. I love you guys, and I know that's probably a pretty weird thing to say to your AC guys --but I mean it with my whole heart. I will be forever grateful for what you did for my son and me. Thank you for being exactly what your name says you are: The People's Champ. Love Rhianna & Riley

    Kevin saved the day! He showed me how my previous tech did not finish the job and how he was going…read moreto do whatever it took to leave me with a warm house during the holidays. He was so kind and even engaged with my elderly father staying with me. He was so professional and keeps a file to track all the work done to your home. I will be referring him to my neighbors and also following up for a winter and summer check in. Thank you so much!!

    Reliable Heating & Air, Plumbing and Electrical - Fayetteville

    Reliable Heating & Air, Plumbing and Electrical - Fayetteville

    (40 reviews)

    No follow-up service from a guy named Rock Coles. He said he would help me out with a thermostat…read moreissue related to a new install but I should have known better before paying. These bullshitters get your money and they're gone. I would say go with someone else, but they're all like this. My experience with contractors over the last 2-3 years has been absolutely atrocious. It boggles the mind.

    The installation of my HVAC unit was completed professionally, and the installation team did an…read moreexcellent job. Unfortunately, my experience after the installation has been disappointing. Since the unit was installed, it has consistently struggled to maintain the thermostat setting, with the indoor temperature remaining meaningfully above the desired setting. I requested a service visit to troubleshoot the issue and remain hopeful it will be resolved. What has been most disappointing, however, has been the lack of communication. Despite multiple calls, emails, texts, and attempts to reach my salesperson, I received no response and ultimately had to visit the company's office in person to speak with the director of installations. Thankfully, he was very helpful and arranged for a technician to come out. For a $10,000 purchase, I expected a much higher level of post-installation customer service, especially as a long-time customer of 10+ years. I will update this review to reflect how the company responds going forward and whether this experience is typical of its post-purchase support. I also hope sharing my experience helps other prospective customers understand what they may encounter after the installation is complete.

    Maddox Comfort Systems - hvac - Updated October 2026

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