I needed some welding done. Not a lot of welding, just a few inches, but involving dissimilar metals and some tired old work (repair on repair) as well. Madden and his guys understood exactly what I was trying to achieve, (restoring an abused metal sculpture by a recognized local artist), out performed my request and followed up to see that it all went well. That's customer service. My job wasn't a money maker for them, in fact, it likely cost them to do it, but they took it on and I am absolutely delighted they did. read more