My experience at Mad Turkey off Camp Wisdom was extremely disappointing, especially considering that my bill was $91 for one person.
The service was poor, and the 15% service charge felt excessive given the level of service I received. I understand that restaurants may have service charges, but I expect the service to reflect that charge.
The food was also disappointing. The turkey leg had very little flavor or seasoning and tasted as though it had simply been baked without much attention to seasoning. The greens were bland, the cornbread dressing was not enjoyable, and the candied yams were okay. My salad was also served late.
There was also an issue with my drink. I ordered an Old Fashioned, but I was charged for a different item that was approximately $3 more. When I questioned the charge, I was told that was what I had been given, which did not resolve my concern.
Another moment that stood out to me was at the bar. I observed what appeared to be a manager or owner come behind the bar to make a drink. He picked up a glass, looked at it, and apparently determined that it was not clean enough to use. He then rewashed that particular glass before making his drink.
What concerned me was that I had just watched the glasses come out of the dishwasher. If the glass he selected was not clean enough for him to use, it naturally made me wonder about the cleanliness of the other glasses that had just come out as well. I would have expected all of the glasses to be checked and rewashed if there was a concern about their cleanliness, rather than only the one being used.
I initially overlooked that moment, but considering the rest of the experience, it became another concern.
Overall, this was a $91 meal for one person, and unfortunately, the food quality, service, drink charge, and what I observed regarding the glassware did not meet my expectations.
I'm sharing this feedback in hopes that management will take it seriously and use it as an opportunity to improve. I believe restaurants should welcome honest feedback, especially when a customer is paying this much for a single dining experience. read more