I felt they cared they maid me feel important from star to finish. And I'm very happy with my truck.read more

I test drove a car with the salesman riding with me. The car drove terrible with engine light…read morecoming on and lots of shaking and jarring. The salesman calls me a few days later saying that their service department checked over the vehicle and there is nothing wrong with it. Then he offered to lower the price by $1000. I said it needed about $1500 in repair. The salesman kept calling the rest of that week. I would never buy a car here.

My daughter was in an emergency situation and I'm two hours away. They were incredibly helpful from…read morethe moment I reached out. The service was fast, professional, and the price was fair, great value for the quality of work. What stood out most was how personable Mark, Kyle and the team were. They explained what was going on clearly, kept me informed, and made a stressful situation a lot easier. Overall, I highly recommend Ron's Shell Auto Service for anyone looking for great service, great prices, and friendly, reliable help when you need it most.

I took a car there that needed a laundry list of repairs and the customer service here was top…read morenotch. I also thought the services were so beyond reasonably priced. My boyfriend and I both decided we're only taking our cars here from now on!

i described my a/c problem they got me in fast called about what was wrong and what i needed and…read moredidnt try to add extra repairs, parts prices werent blown up their estimate for repairs ended up being cheaper than quoted and excellent repair work. i actually have to turn my a/c down its so cold. with the heat we have had they were lifesavers

I called Scott's to help my mother, a customer of theirs, who could not get to them with her…read morevehicle. Dave went above and beyond, reached my mother, and was able to help her since I could not (I'm out of state). Scott's staff was so friendly and helpful during my tearful calls to them. Thank you all for your time and service.

First let me start by saying I'm very picky when it comes to who I let work on my cars. I do 90% of…read moremy own work, but when it comes to Transmissions I'm clueless. So when the time came to have work done on my Type R, I searched online through all the shops in the area and none of them had near the amount of positive reviews that Al's Transmission did. So I picked up the phone and gave them a call. My experience from start to finish was exceptional. Jonathan was very thorough with me in diagnosing the problem and coming up with a solution. Every single person I interacted with was friendly, including Al himself! They quoted me a fair price, got the work done in a timely manner, and kept me informed throughout the process. Long story short, if you are like me, and have been looking for a shop you can TRUST to work on your car the same way you would work on your car, stop looking and just call them now. You won't be sorry.

Very happy I chose to go with Al's Transmission very satisfied with their work !! Al and his crew…read moreare very thorough.... Got my vehicle in and back on the road in no time highly recommend Al's Transmission.

Ken is so honest. His shop is really one in a million. I trust him and have been going here for…read moreyears.

Two years ago I took my vehicle here because the "check engine" light was on. Took it there because…read morethey used to do emissions testing and I was confident they could take care of the problem. I had to return 2 times because the light kept coming on. After spending $1700.00, I quickly took it to get tested. Two weeks later the light came back. Fast forward to today, time to get it tested again. I went to another shop. Current shop owner asked if I had a shade tree mechanic or took it to a shop last time. I explained the situation and was informed it would be $2200 because the work done previously had to be corrected. Save yourself the trouble and go elsewhere.

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

Owner and Technicians are wonderful to work with. Great Work and Customer Service. Exceptional…read morevalue for the cost. In and out as fast as possible. No up-selling.

I've been in here 3 times now. The first time I was looking for new tires. They told me they were 2…read moreweeks out. I went elsewhere and got tires for my and my daughter's car. (8 tires) 2nd time looking to balance 2 tires. Again no time. Today I had a flat a block from them, I pulled in and explained I just got a flat and can you help? ( I'm 67 & handicapped) they told me no but if you leave it they may be able to get to it tomorrow. What ever happened to customer service? My family and I will not be going back to this place, and we live in Troy!!